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Always Blame the System, Never the People

In construction and in life, I have learned that it is far too easy to point fingers when things go wrong. But I truly believe that people are inherently good. The real problems do not come from the individuals themselves but from the systems, processes, behaviors, and cultures that surround them. Whenever I see someone blaming people, I see the damage it creates. It destroys trust, lowers morale, and creates toxic environments that are hard to repair. When I hold the system accountable instead, I find opportunities to make real improvements that actually help the people I care about. For me, respecting people means believing in their potential, standing up for them, and not letting broken or harmful systems hold them back. Whether it is unsafe practices, poor planning methods, or ineffective management tools, I feel a responsibility to challenge the process while protecting the dignity of those doing the work. I also know that telling the truth about broken systems is one of the most respectful things I can do. If I stay quiet, people continue to get hurt by methods that do not serve them. By speaking up, I help others avoid harm and open the door for growth. I have seen over and over again that leadership is about empowerment. Foremen, field engineers, and superintendents are closest to the work. They should be trusted and supported to prepare and execute work packages. To sideline them is diminishing leadership. To elevate them is multiplier leadership. This mindset is not always easy. It takes patience, and it takes investment in people. But I know the alternative is worse. If I blame individuals, give up on them, and tolerate broken systems, then nothing ever improves. The path I choose is to believe in people, work on improving the systems around them, and commit to creating a culture of respect.

Key Takeaway

I never blame people. I always blame systems, processes, cultures, and behaviors. People are inherently good and deserve respect, empowerment, and support instead of criticism.

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Meet Jason Schroeder, the driving force behind Elevate Construction IST. As the company’s owner and principal consultant, he’s dedicated to taking construction to new heights. With a wealth of industry experience, he’s crafted the Field Engineer Boot Camp and Superintendent Boot Camp – intensive training programs engineered to cultivate top-tier leaders capable of steering their teams towards success. Jason’s vision? To expand his training initiatives across the nation, empowering construction firms to soar to unprecedented levels of excellence.

 

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