Anticipate Trade Arrival

Read 9 min

Trades Arriving Should Be a Big Deal (The Countdown Clock to the Next Trade Partner)

I have a really cool topic. This won’t take very long, but this is a really, really, really cool concept, in my opinion, and it’s really a mindset. I’ve been talking a lot about lately about how I would queue workers and equipment and vehicles and materials and wouldn’t let anything into the project site unless it was 5S’d and super Lean, and I stand by that. I would 100% do that.

Kate’s Rant: You’re Trapped in a Lean Culture in Japan

In fact, Kate was, and this is kind of fun, it’s not meant to be critical, but I’m trying everything I can to at home be as Lean as possible and to do a good job with my life and family and everything else like that, but she was kind of ranting at me a little bit, which she deserves to do.

She was like, “We’re not Lean, we’re not Lean, we’re not Lean. You can’t be Lean unless you’re in a culture where everybody’s participating, and it’s just, we’re focused on trying to be really open and loving and accepting of children and have a really safe place, and that means that sometimes it’s not as disciplined as maybe a Lean culture would on a construction site, right?”

She said this morning, “When you’re in Japan, you are trapped in a Lean culture. You’re trapped in a Lean culture.” She’s like, “I’m not criticizing the Japanese, but you literally, you’re not like forced into slavery or obedience or anything else like that, but the culture is so strong, you’re trapped. You have to be Lean.”

And I agree with her, and that’s why sometimes it’s hard. I’m constantly trying to fix the house and get things clean and just like trying to be Lean, but we’re not there because it’s not total participation.

Queuing Workers Forces Lean Culture (But Not in a Mean Way)

So queuing workers, equipment, and resources does force the Lean culture and the total participation, but not in a mean way, and this blog that I’m doing right now, it ties into that.

It should be a big deal when a trade is about to arrive on site. That means for the first time, and that means it’s kind of like a countdown clock. It’s like, here’s the countdown clock for the next milestone. Here’s the countdown clock for the overall project, but here’s the countdown clock to the next arriving new trade partner.

Why It Should Be a Big Deal: Receive, Instruct, Orient, Align

Why? Because when we get there, somebody’s got to be on point to receive and help them with their vehicles. Somebody’s got to be there on point to receive and instruct them, and this could be your water spider, but at least welcoming them, but like to receive their first shipment with them of their materials and show them how to kit and inspect the materials.

And somebody’s got to receive basically the crew in orientation and show them where to go. It’s literally the alignment phase, and so your water spider is going to do it, but maybe as a team, if your superintendent’s not there that day, then an assistant superintendent would cover. Maybe the PM would cover one day.

The Countdown Clock: Appreciate, Create Remarkable Experience, Align, Orient

But it should be a countdown clock, and it’d be a big deal that their trade’s coming:

A, because we appreciate them and want them.

B, because we want to create a remarkable experience for them.

C, because we need to align and orient.

And D, because we need to make sure that nothing workers, behaviors, materials, tools, equipment come on site until we are oriented and aligned in the Lean way, then they get past the second gate.

Implementation: Make Anticipation a Big Deal

So I don’t know exactly how that looks in implementation, but it’s an amazing concept that I think we should implement. Let’s make sure that the anticipation of trades is a big deal, noticed, anticipated, and that we create a remarkable experience for them first time out of the gate.

Here’s why trades arriving should be a big deal:

  • Countdown clock to next arriving trade partner: like countdown to next milestone – Should be big deal when trade about to arrive on site. Means for first time, and means it’s kind of like countdown clock. Here’s countdown clock for next milestone. Here’s countdown clock for overall project, but here’s countdown clock to next arriving new trade partner. Should be countdown clock, and be big deal that their trade’s coming.
  • Receive workers, vehicles, materials: show how to kit and inspect materials – When get there, somebody’s got to be on point to receive and help them with their vehicles. Somebody’s got to be there on point to receive and instruct them, and this could be your water spider, but at least welcoming them, but like to receive their first shipment with them of their materials and show them how to kit and inspect the materials. Somebody’s got to receive basically crew in orientation and show them where to go.
  • Alignment phase: water spider, assistant superintendent, or PM can cover – It’s literally alignment phase, and so your water spider is going to do it, but maybe as team, if your superintendent’s not there that day, then assistant superintendent would cover. Maybe PM would cover one day. Should be countdown clock, and be big deal that their trade’s coming.
  • Appreciate them, create remarkable experience, align and orient before second gate – Big deal that their trade’s coming, A, because we appreciate them and want them, B, because we want to create remarkable experience for them, C, because we need to align and orient, and D, because we need to make sure that nothing workers, behaviors, materials, tools, equipment come on site until we are oriented and aligned in Lean way, then they get past second gate.
  • Queuing forces Lean culture and total participation (but not in mean way) – Queuing workers, equipment, and resources does force Lean culture and total participation, but not in mean way. Kate said: “You can’t be Lean unless you’re in culture where everybody’s participating. When you’re in Japan, you are trapped in Lean culture. Culture is so strong, you’re trapped. You have to be Lean.” That’s why sometimes it’s hard. Trying to be Lean, but we’re not there because it’s not total participation.

If your project needs superintendent coaching, project support, or leadership development, Elevate Construction can help your field teams stabilize, schedule, and flow.

A Challenge for Superintendents

Here’s what I want you to do this week. Make it a big deal when a trade is about to arrive on site. Create countdown clock to next arriving new trade partner. Like countdown clock for next milestone, like countdown clock for overall project.

Have somebody on point to receive and help them with their vehicles. Somebody on point to receive and instruct them. This could be your water spider, but at least welcoming them. Receive their first shipment with them of their materials and show them how to kit and inspect the materials.

Receive crew in orientation and show them where to go. It’s literally alignment phase. Water spider going to do it, but maybe as team, if superintendent’s not there that day, then assistant superintendent would cover. Maybe PM would cover one day.

Make it big deal that their trade’s coming because: (A) we appreciate them and want them, (B) we want to create remarkable experience for them, (C) we need to align and orient, and (D) we need to make sure that nothing workers, behaviors, materials, tools, equipment come on site until we are oriented and aligned in Lean way, then they get past second gate.

Queue workers, equipment, and resources. This forces Lean culture and total participation, but not in mean way. Don’t let anything into project site unless it’s 5S’d and super Lean. Orientation and alignment before second gate.

Make sure anticipation of trades is big deal, noticed, anticipated, and that we create remarkable experience for them first time out of gate.

As we say at Elevate, trades arriving should be big deal: countdown clock, receive workers and materials, orientation, alignment. Create remarkable experience first time out gate.

On we go.

Frequently Asked Questions

Why should trades arriving be a big deal?

Should be countdown clock to next arriving new trade partner. Like countdown clock for next milestone, for overall project. Big deal because: (A) we appreciate them and want them, (B) we want to create remarkable experience for them, (C) we need to align and orient, and (D) we need to make sure nothing workers, behaviors, materials, tools, equipment come on site until oriented and aligned in Lean way, then get past second gate.

Who should receive trades when they arrive?

Somebody’s got to be on point to receive and help them with their vehicles. Somebody on point to receive and instruct them. This could be your water spider, but at least welcoming them. Receive their first shipment of materials and show them how to kit and inspect. Receive crew in orientation and show them where to go. Water spider going to do it, but if superintendent’s not there, assistant superintendent would cover. Maybe PM would cover one day.

What is the alignment phase?

It’s literally alignment phase. Receive workers, vehicles, materials. Show how to kit and inspect materials. Receive crew in orientation and show them where to go. Make sure nothing workers, behaviors, materials, tools, equipment come on site until oriented and aligned in Lean way, then get past second gate.

How does queuing force Lean culture?

Queuing workers, equipment, and resources does force Lean culture and total participation, but not in mean way. Can’t be Lean unless in culture where everybody’s participating. In Japan, trapped in Lean culture. Culture is so strong, you’re trapped. You have to be Lean. Queuing creates that total participation.

What should happen before trades get past the second gate?

Make sure that nothing workers, behaviors, materials, tools, equipment come on site until we are oriented and aligned in Lean way, then they get past second gate. Don’t let anything into project site unless it’s 5S’d and super Lean. Orientation and alignment first.

If you want to learn more we have:

-Takt Virtual Training: (Click here)
-Check out our Youtube channel for more info: (Click here) 
-Listen to the Elevate Construction podcast: (Click here) 
-Check out our training programs and certifications: (Click here)
-The Takt Book: (Click here)

Discover Jason’s Expertise:

Meet Jason Schroeder, the driving force behind Elevate Construction IST. As the company’s owner and principal consultant, he’s dedicated to taking construction to new heights. With a wealth of industry experience, he’s crafted the Field Engineer Boot Camp and Superintendent Boot Camp – intensive training programs engineered to cultivate top-tier leaders capable of steering their teams towards success. Jason’s vision? To expand his training initiatives across the nation, empowering construction firms to soar to unprecedented levels of excellence.

On we go

Posted in All

If You’re Working Weekends, Something Is Broken

Read 8 min

If You’re Working Saturdays, Your System Is Broken (Why Lean Construction Eliminates Weekend Work)

Recently I was reading one of our job site group chats. With our clients, we set up WhatsApp chats with each job site so we can see how things are going.

Short answer: If your crews have to work Saturdays, a big part of your system is broken. On every job where the company has an operating manual, trains the project delivery team, and does monthly field walks for support, things start to go well. With the Takt Production System, you can finish without working weekends unless there’s an unrealistic milestone. That’s good news, because a system can be fixed.

And again, I just have to reiterate, things start to go well at every company, every job site where you have an operating manual, you provide training to the project delivery team members, and monthly field walks in the form of support. That’s just how it is. That’s just how life works in construction with Lean systems.

The Text on Saturday: They’re Working Weekends

I was looking at the chat over the weekend, and on Saturday (and I think Sunday too) the team was talking about working. They’re working weekends.

And the company I’m talking about is a phenomenal company with phenomenal leadership. And this one job happens to be a one-off, but the company used to work weekends all the time. Once they implemented our system, specifically the Takt Production System (and I give them a lot of credit for that), they stopped working Saturdays, like wholesale. And they get their projects done early and it’s phenomenal.

What Happens When One Superintendent Won’t Adapt?

And there’s this one job where the superintendent, and I’m not blaming people here, he’ll get it, but will not adapt to the systems and just will not do it. Like complains about meetings, complains about flowing on a rhythm, holds to old-timey thoughts of like, “Oh, just move here and do that and get ahead on that floor and blah, blah, blah.”

And it’s just not working. It’s funny how human beings act. He’s in a sea of successful projects with successful supers finishing early, and they’re following the system and he’s not. And he’s not on schedule and they’re working Saturdays.

My First Toxic Thought, Then the Loving Truth

And I just had the thought, just so you know, I’ll be super transparent and tell you my toxicity here. I first thought, “If you work Saturdays, you just don’t know what you’re doing.” And I’m like, “Whoa, whoa, whoa.”

I was out here thinking about this blog. I’m like, “Jason, how can you preach about respect for people and then come at it like that?”

Here’s the deal. If you’re having to work Saturdays, you don’t have a Lean system installed on your project site. That’s probably as loving and kind as I can get about it because there is a root cause to it. And every single time that you implement the system properly, you can get the work done unless there’s an unrealistic milestone, but you can get the work done.

Can You Stop Working Weekends in Construction?

But here’s the deal. If you don’t have an unrealistic milestone, you can get the work done in time and never have to work a Saturday. So instead of shaming people, I’m going to go at it like this: If you’re working Saturdays, that means a massive part of your system is broken. And that’s good news because we can go fix it.

Like a lot of things, a dirty job site isn’t “just construction.” It’s not just construction to have chaos. It’s not just construction to have like massive impacts. And it’s not just construction to have to work Saturdays and weekends.

It’s Not “Just Construction.” It’s Poor Construction.

And it’s not just construction to be stressed out all the time and be away from your families. That’s just poor construction. That means it’s not Lean. That means it’s classical business management. That means it’s ineffective. That means the person has room to grow.

And that’s great. So, if you’re working weekends, a massive part of your system is broken because you shouldn’t have to if you’re using Lean systems.

Here’s why working Saturdays means your system is broken:

  • The basics are missing. Things go well on every job where the company has an operating manual, trains the project delivery team, and does monthly field walks for support.
  • The job isn’t flowing. When a superintendent won’t plan on a rhythm and keeps jumping ahead floor to floor, the job falls behind and weekends fill the gap.
  • It’s treated as “just construction.” Chaos, stress, and time away from your family aren’t normal construction. They’re poor construction, and they can be fixed.

For more on the system, see the book The Takt Production System® and the Takt Production System Masterclass.

A Challenge for Construction Leaders

Here’s what I want you to do this week. Stop accepting that working Saturdays, constant stress, and time away from your family are “just construction.” They’re poor construction. They mean the job isn’t Lean, it’s running on classical business management, and it’s ineffective.

If you have to work Saturdays, you don’t have a Lean system installed on your project. There is a root cause. Every time the system is implemented properly, the work gets done. Unless there’s an unrealistic milestone, you can finish on time without working a Saturday.

So instead of shaming people, look at it this way: if you’re working Saturdays, a big part of your system is broken. That’s good news, because we can fix it.

Get an operating manual. Train your project delivery team. Do monthly field walks as support. Stop complaining about meetings and about flowing on a rhythm, and let go of the old habit of jumping ahead on another floor. Look at the successful projects around you that are finishing early. They’re following the system. Follow the system.

Bottom line: If you’re working Saturdays, a big part of your system is broken, and that’s good news, because a system can be fixed.

If your project needs superintendent coaching, project support, or leadership development, Elevate Construction can help your field teams stabilize, schedule, and flow.

Want your team trained on this? See our Last Planner® System and Takt training.

On we go.

FAQ

Why does working Saturdays mean the system is broken?

If you have to work Saturdays, you don’t have a Lean system installed on your project. There’s a root cause. Every time the system is implemented properly, the work gets done on time without weekends, unless there’s an unrealistic milestone.

How did this company stop working weekends?

The company used to work weekends all the time. Once they implemented our system, specifically the Takt Production System, they stopped working Saturdays across the board, and they now finish projects early. They have an operating manual, they train their project delivery team, and they do monthly field walks for support.

What happens when a superintendent won’t adapt to the system?

On the one job still working Saturdays, the superintendent complains about meetings and about flowing on a rhythm, and holds on to old habits like jumping ahead on another floor. He’s surrounded by successful projects that are finishing early, but his job is behind schedule and working weekends.

Is working weekends “just construction”?

No. A dirty job site, chaos, weekend work, and constant stress away from your family aren’t “just construction.” They’re poor construction: classical business management instead of Lean, and a sign there’s room to grow.

What’s the good news about working Saturdays?

If you’re working Saturdays, a big part of your system is broken, and that’s good news because it can be fixed. Get an operating manual, provide training, and do monthly field walks. When the system is implemented properly, you can finish on time without working Saturdays.

People Also Read:
Don’t Show Weekends on Your Schedule!
Monthly Field Walks

If you want to learn more we have:

-Takt Virtual Training: (Takt Virtual Training)
-Check out our YouTube channel for more info: (Elevate Construction on YouTube)
-Listen to the Elevate Construction podcast: (Elevate Construction Podcast)
-Check out our training programs and certifications: (Training Programs and Certifications)
-The Takt Book: (The Takt Book on Amazon)

Discover Jason’s Expertise:

Meet Jason Schroeder, the driving force behind Elevate Construction. As the company’s Founder and COO, he’s dedicated to taking construction to new heights. With a wealth of industry experience, he’s crafted the Field Engineer Boot Camp and Superintendent Boot Camp – intensive training programs engineered to cultivate top-tier leaders capable of steering their teams towards success. Jason’s vision? To expand his training initiatives across the nation, empowering construction firms to soar to unprecedented levels of excellence.

Posted in All

Getting Feedback from People Forced into a System

Read 8 min

Getting Feedback from People Forced Into a System (Why Implementation Matters More Than the System)

Let me tell you a little bit of a story for why I’m thinking about this topic. There’s a client that we work with that is not holding their superintendents accountable. Basically, superintendents in that company can kind of do whatever they want. There’s literally no accountability and they’re not implementing the system and nobody asked the superintendents if they wanted to implement this system.

And one of the big things is the system was forced on them. It wasn’t a scenario where they were given an operating manual and then training and then support on the project site. It was just, “Here, go do this and Lean Takt and Elevate, go figure this out.”

The Right Way: Operating Manual, Training, and Support

And we’ve been very clear ever since the beginning. And interestingly enough, this company has seen other companies have an operating system, which we helped them create. Seen the deployed training and also seen the field walks where you provide support because leadership is really about, in my opinion, clarity, training, and then support to get to that measurement, to get to where they need to be. And they’re not doing any of that. And it literally, it’s just like chucking it over the wall. Like it becomes like this flavor of the month thing that the company is doing and it’s really just not wise in my opinion.

The Survey Results: They’re Grading the Implementation, Not the System

And the kicker of it all is they ask, “Hey, how is it going?” And just so you know, I’m not really worried about it. Like this doesn’t offend me. We’ve got clients like everywhere. Like we work with hundreds of companies that just absolutely love our work. I’m not really worried about this from like an actual, is it accurate standpoint.

But I am worried about it from their standpoint. They’ve surveyed their people and they’re like, “How do you like working with Lean Takt and Elevate? And how do you like the Takt production system?” And it’s, “I don’t like it. It’s something new. My older systems were better. I find it frustrating. I don’t know how to use the software, blah, blah, blah.”

And it’s super interesting because what they’re not grading is us and they’re not grading the Takt production system. They’re grading the failure to follow the process of how scaling actually works.

If You Force a System, Expect Bad Scores

And so my point isn’t to complain, but my point is to make sure that everybody knows if you get asked for feedback from people forced into a system, be prepared to get a bad score over and over and over again. This changes tomorrow, well, not tomorrow, maybe in a month, next month, that’s a little bit dramatic. When we create an operating system, when we deploy training and when we provide monthly support, then the folks will be like, “Yeah, I like this. I see the results go well, I’ll never go back.” It happens every time when you follow that pattern.

Here’s why forcing systems fails:

  • System forced without operating manual, training, or field support: “go figure this out” – System was forced on them. Wasn’t scenario where given operating manual and then training and then support on project site. Was just, “Here, go do this and Lean Takt and Elevate, go figure this out.” We’ve been very clear ever since beginning. This company has seen other companies have operating system, which we helped them create. Seen deployed training and also seen field walks where provide support because leadership really about clarity, training, and then support to get to that measurement, to get to where need to be. They’re not doing any of that. Literally just like chucking it over wall. Becomes flavor of month thing company doing and really just not wise.
  • No accountability: superintendents can do whatever they want, not implementing system – Client not holding their superintendents accountable. Basically superintendents in that company can kind of do whatever they want. Literally no accountability and not implementing system and nobody asked superintendents if wanted to implement this system.
  • Survey results bad: grading failure to follow process, not grading the system itself – They’ve surveyed their people: “How do you like working with Lean Takt and Elevate? How do you like Takt production system?” And it’s, “I don’t like it. It’s something new. My older systems were better. I find it frustrating. I don’t know how to use software.” Super interesting because what they’re not grading is us and not grading Takt production system. They’re grading failure to follow process of how scaling actually works.
  • When follow pattern: operating system, deploy training, provide monthly support, results change – This changes maybe in month, next month. When we create operating system, when deploy training and when provide monthly support, then folks will be like, “Yeah, I like this. I see results go well, I’ll never go back.” Happens every time when follow that pattern.
  • Leadership is clarity, training, and support to get to measurement – Leadership really about, in my opinion, clarity, training, and then support to get to that measurement, to get to where they need to be. Not just chucking it over wall. Not flavor of month. Need operating manual, training, and field support.

If your project needs superintendent coaching, project support, or leadership development, Elevate Construction can help your field teams stabilize, schedule, and flow.

A Warning for Construction Leaders

So that’s just a little warning for me to everybody whom I love. If you get asked for feedback from people forced into a system, be prepared to get a bad score over and over and over again.

A Challenge for Construction Companies

Here’s what I want you to do this week. Stop forcing systems on your people. Stop chucking it over the wall. Stop making it flavor of the month. Give them operating manual. Deploy training. Provide monthly support on project site. Leadership is about clarity, training, and then support to get to that measurement, to get to where they need to be.

Hold superintendents accountable. Don’t let superintendents do whatever they want. Literally no accountability means not implementing system. When you create operating system, deploy training and provide monthly support, then folks will be like, “Yeah, I like this. I see results go well, I’ll never go back.” Happens every time when follow that pattern.

Don’t survey people forced into system and expect good results. What they’re grading is not the system itself. They’re grading failure to follow process of how scaling actually works. “I don’t like it. It’s something new. My older systems were better. I find it frustrating. I don’t know how to use software.” That’s grading implementation failure, not system failure. As we say at Elevate, feedback from people forced into system will be bad. Need operating manual, training, and field support. Without clarity, training, support, system fails.

On we go.

Frequently Asked Questions

Why do people give bad scores when forced into a system?

Because system forced without operating manual, training, or field support. Just, “Here, go do this and Lean Takt and Elevate, go figure this out.” Leadership about clarity, training, and support to get to measurement. They’re not doing any of that. Literally chucking it over wall. Becomes flavor of month thing. Not wise.

What are people actually grading when they say they don’t like the system?

Not grading us and not grading Takt production system. They’re grading failure to follow process of how scaling actually works. Survey results: “I don’t like it. Something new. My older systems were better. I find it frustrating. Don’t know how to use software.” That’s grading implementation failure, not system failure.

What’s the right way to implement a system?

Create operating system, deploy training, provide monthly support. Then folks will be like, “Yeah, I like this. I see results go well, I’ll never go back.” Happens every time when follow that pattern. Leadership is clarity, training, and support to get to measurement.

What happens when there’s no accountability?

Superintendents can do whatever they want. Literally no accountability and not implementing system. Nobody asked superintendents if wanted to implement system. System forced on them. Recipe for failure.

How does this change with proper implementation?

When create operating system, deploy training and provide monthly support, folks say, “Yeah, I like this. I see results go well, I’ll never go back.” Happens every time when follow that pattern. This is process of how scaling actually works.

If you want to learn more we have:

-Takt Virtual Training: (Click here)
-Check out our Youtube channel for more info: (Click here) 
-Listen to the Elevate Construction podcast: (Click here) 
-Check out our training programs and certifications: (Click here)
-The Takt Book: (Click here)

Discover Jason’s Expertise:

Meet Jason Schroeder, the driving force behind Elevate Construction IST. As the company’s owner and principal consultant, he’s dedicated to taking construction to new heights. With a wealth of industry experience, he’s crafted the Field Engineer Boot Camp and Superintendent Boot Camp – intensive training programs engineered to cultivate top-tier leaders capable of steering their teams towards success. Jason’s vision? To expand his training initiatives across the nation, empowering construction firms to soar to unprecedented levels of excellence.

On we go

Posted in All

The 10 Cs

Read 18 min

The 10 C’s for Superintendents Part 1 (Create, Communicate, Control, Clear, Collaborate)

In this blog, we have Joe Daugherty, who’s going to share with us the 10 C’s, and this is really what is expected in their company for field leaders, and it really provides a neat pattern. Joe is a general superintendent with a small GC in Spokane, Washington. He runs jobs but is essentially in charge of their field operations, and they do light commercial, convenience store gas stations, and a lot of tenant improvements.

This is a framework that he’s developed for how their superintendents should run their projects.

The Framework: Control, Calm, and Creating the Right Experience

The 10 C’s were designed to be a framework that will give a clear standard to superintendents on how to lead and execute from start to finish, but still allowing them the freedom to use their own style, leverage their own strengths, that type of thing.

But everything boils down to keeping the job from chaos. We want control, and we want calm. And everything is rooted in creating that type of experience for not only us, our self-performed guys, and our customer, but our trades as well. We want the trades to say, “Oh, it’s a Cornerstone project? Oh, yeah, yeah. I want to do that one. I want to be on that one.” That’s what we want.

C #1: Create the Plan

The first one is create the plan. Fundamentally, a superintendent needs to know how he’s going to get from start to finish. A lot of guys out there will just show up, and they’ll set up their trailer, and they’ll just start going without a plan.

And if I was going to get in my car and visit Jason, I wouldn’t just get on the freeway and start driving west and south. I would want to know where I’m going. And so, it’s really important for the superintendent to have a plan, understand how he doesn’t necessarily at the beginning have to have all those details. He doesn’t have to have it down to the micro level.

But he needs to understand that, for instance, if we’re talking about a fuel station, he needs to understand that, “OK, I’m getting my underground storage tanks in early, and I’m moving on to my building. Then I’m understanding when site work is going on, how I’m going to move into finishes, and understand that we’ve got a six-month time frame here to do this. How am I going to do that?”

Creating the plan is essential, because otherwise, if it’s not your plan, then you’re stuck just reacting to someone else’s version of it. So, this is about understanding the job, sequencing it correctly, and thinking ahead before the work actually starts.

C #2: Communicate the Plan

The second one is communicate the plan. We all know that if you could have the greatest plan in the world, but if you keep it in your head, it’s no plan at all. And that might seem basic, but I find myself falling into that pattern sometimes without realizing it. I’ve got a plan for the week, but then I’ll realize, how have I really told everybody what this plan is and what I want to get done?

So, it is a constant reminder that we need to use our voices. We need to talk. I like to call them, I don’t know why I started calling them, I don’t call them daily huddles. I just call them a muster. Just getting everybody together, set the expectations. So, everybody knows, nobody can say that I didn’t know I was supposed to do that.

But also, beyond that, they have to have the big picture. We had a superintendent work for the company who isn’t with us any longer, but he would always say things like, “I don’t like to give the guys the big picture because then they start thinking for themselves.” Like, yes. That’s a good thing.

But anyway, so it’s surprising how many people think like that, but communicate the plan. Because that’s where most of us struggle. We have the plan, but we don’t fully communicate it. And if the team doesn’t know the plan, then there isn’t one.

Clear is kind. Unclear is unkind. We use that at Cornerstone all the time.

The Best Tool for Communicating: Big Screen in the Trailer

What is your biggest trick for communicating the plan? A big screen in my trailer. And you can visualize everything right then and there. Our trailers aren’t real big. We don’t have double wides or anything like that. Our job trailers are generally like eight by 25 or something like that. So there’s not a lot of room for getting guys to assemble.

So, when you’re in the early phases of a project where it might be cold and wet and you’ve got no structure, a lot of times I’ll have to do these things over a Teams call or a Zoom call. But I always have a big screen on my trailer wall. And it’s usually connected to one of my monitors, it’s a mirror of one of my monitors.

And so, I could bring up the Takt plan. I use Intakt pretty much exclusively now, but you remember a point where I was using Bluebeam to kind of map out that plan. So, either or, just getting that thing up on the wall so people can see it in real time is probably the most important thing.

C #3: Control the Environment

Controlling the environment. People can feel when they walk on a job site if the job site’s calm or chaotic. You can just, you’ve been in those situations where you can feel tension in the air. And so, it’s very important for the superintendent—and this is why we talk about keeping a clean site and organized site, safety at the forefront. You want people to know when they step on the site, this job’s under control.

So controlling the environment is the third C. And the thing about these C’s is they’re all, they all dovetail with each other because another way that you can control your environment is by creating a plan and communicating the plan. So, they all kind of work together.

The Concert Analogy: Security Makes the Concert Fun

An analogy came to me. Let’s say you’re going to a concert. If you don’t have control of whether or not people bring in full cans of beer or phones or whatever, and one person in the audience throws their phone at the performer and then they cancel the concert, that’s not respectful to people.

But if those security lines are like, “Nope, you will open your sodas or your beer so that you can’t throw them on stage. No, we are locking up the phones. No, we are making sure there’s no weapons. No, we are making sure that it’s a safe, secure environment. Only people who have bought tickets are in here.” Then you go and you enjoy the concert and people have fun.

So, nobody would say, “Oh my gosh, I didn’t have any fun at the concert because I had to go through security.” No, security and the rules are what make the concert fun. It’s the same thing on our job sites. We have absolute control of the environment, the safety and the cleanliness because that is what allows human beings to have fun, enjoy their work and go home safe every night.

C #4: Clear the Path

Next C: clear the path. And so, this is a big thing for a superintendent. Superintendent is there to make sure that everybody has the tools and opportunity to succeed. If your electrician falls flat and you allowed the plumber to stack, or your civil contractor needs to know some drywall locations, you can’t, you have to make sure you get that done for them. You get it done on time.

One of the big things, when I do my job walks, I’ll just walk up. I’ll say, “Hey, Paul, how’s your world today? What can I do for you? Is there anything I could do?” The proverbial greasing of the wheels so that the machine can keep moving forward.

So, clearing the path. Every day, the superintendent’s looking: “OK. What could slow my team down? What could slow the plan down? What could become a roadblock or an obstacle if I let it? How do I eliminate this before it becomes a problem?”

I remember a long time ago, a superintendent said, “Yeah, I’ve only got two guys here. I really need to hold on to these guys in case any fires pop up. I gotta make sure I got a guy here.” And I’m just thinking, “You’re planning on fires.” We should plan on not having fires.

Leadership Is Clarity, Training, and Support

Before I went to Japan, I couldn’t really explain what leadership is. And in Japan, I learned it’s clarity, training, and support. If you’re a leader, if you are clear about where we’re going, you enable your people through training and capability, and you support them along their path. And that’s what you’re talking about: clear the path.

C #5: Collaborate with the Team

The fifth C is collaborating with the team. You’re not going to build it alone. All of the people on your project are professionals with skills. They should have say-so on what the best way for them to do their job is. But you have to communicate about these things. You have to talk about these things.

So ultimately, you’re not going to do what’s best for one person or self-optimize your schedule, but you’re coming up with a plan together on how you’re going to get this job complete. And you can’t just create your schedule and go out and tell your guys exactly what they’re going to do. Because you need their input. You need their expertise. You need their professional experience on how to get your project done efficiently with the quality the customer deserves.

I’ve heard superintendents who all they do is complain about their subs and how they’re not performing and they make it out that the trades are their enemies, and they’re going to get the job done in spite of them. But that’s just so sad to me when I see that type of attitude from a superintendent, because the first thing I want to do is make sure that guys are able to do the job and go home and feel like they accomplished something. Not stifled. Not put in a box.

When people feel like they’re part of the plan, they execute better.

Here are the first 5 C’s for superintendents:

  • Create the plan: understand job, sequence correctly, think ahead before work starts – Fundamentally, superintendent needs to know how going to get from start to finish. Lot of guys just show up, set up trailer, start going without plan. Wouldn’t just get on freeway and start driving. Want to know where going. Important for superintendent to have plan, understand how. Doesn’t necessarily have to have all details down to micro level. But needs to understand: getting underground storage tanks in early, moving on to building, understanding when site work going on, how moving into finishes, got six-month time frame. Creating plan essential, because otherwise, if not your plan, stuck reacting to someone else’s version of it. About understanding job, sequencing correctly, thinking ahead before work actually starts.
  • Communicate the plan: big screen in trailer, muster, give big picture – If could have greatest plan in world, but if keep in head, it’s no plan at all. Might seem basic, but find myself falling into that pattern without realizing it. Got plan for week, but realize how have I really told everybody what this plan is. Constant reminder need to use voices. Need to talk. Call them muster. Getting everybody together, set expectations. Everybody knows, nobody can say didn’t know supposed to do that. Also beyond that, have to have big picture. Clear is kind. Unclear is unkind. Use big screen in trailer. Always have big screen on trailer wall connected to monitors. Bring up Takt plan. Use Intakt exclusively now. Getting thing up on wall so people can see in real time most important thing.
  • Control the environment: clean site, organized site, safety at forefront – People can feel when walk on job site if job site’s calm or chaotic. Can feel tension in air. Very important for superintendent—this is why talk about keeping clean site and organized site, safety at forefront. Want people to know when step on site, this job’s under control. Controlling environment is third C. These C’s all dovetail with each other because another way control environment is by creating plan and communicating plan. All work together. Like concert: security and rules are what make concert fun. Same thing on job sites. Have absolute control of environment, safety and cleanliness because that is what allows human beings to have fun, enjoy work and go home safe every night.
  • Clear the path: grease wheels, eliminate roadblocks before they become problems – Superintendent there to make sure everybody has tools and opportunity to succeed. If electrician falls flat and allowed plumber to stack, or civil contractor needs to know drywall locations, have to make sure get that done for them. Get it done on time. When do job walks, walk up, say, “How’s your world today? What can I do for you?” Proverbial greasing of wheels so machine can keep moving forward. Every day, superintendent looking: “What could slow my team down? What could slow plan down? What could become roadblock or obstacle? How eliminate this before becomes problem?” Leadership is clarity, training, and support. Clear the path.
  • Collaborate with the team: need their input, expertise, professional experience – Not going to build it alone. All people on project are professionals with skills. Should have say-so on what best way for them to do their job is. Have to communicate about these things. Talk about these things. Not going to do what’s best for one person or self-optimize schedule. Coming up with plan together on how going to get job complete. Can’t just create schedule and go out and tell guys exactly what going to do. Need their input. Need their expertise. Need their professional experience on how to get project done efficiently with quality customer deserves. When people feel like they’re part of plan, they execute better.

If your project needs superintendent coaching, project support, or leadership development, Elevate Construction can help your field teams stabilize, schedule, and flow.

The Concrete Paving Example: All 5 C’s Wrapped Up

Recent project, we had to do a bunch of concrete paving. So, we ended up changing from asphalt to concrete for the site paving. It was a diesel island addition. And so, because of the time of year in the Northwest, you can’t pave at all times of the year. So, in order to get the project open so the customer could begin their return on investment, they decided to go ahead and pave the site in concrete.

So, we had a week plus to get this done. So, I broke the project into zones, but first thing I have to do is I have to talk to my concrete guy. “What’s a reasonable number of yards you think you could pour?” This was six-inch paving. “What’s the reasonable amount of concrete you can pour in a day with your crew?” I need to ask him that. I can’t just come up with it on my own.

So, in order to create my zone size, I kept it at or below a hundred yards what we decided. And so now I ask him, “OK, how should we break these zones up?” And I started to realize later on, I wouldn’t have even thought of that. He’s thinking about how wide of an area can I finish, what can I send my boat float across? So, he was like, “I need narrow zones.”

So, he tells me, so I come up with this plan, color coded in Bluebeam. And I assign it later so we can pick, this is what we’re going to do Monday, then Tuesday, then Wednesday. And that guy, his crew worked so hard. I bought him lunch twice. They were just working their tails off and they got it done. They got every day done like we planned.

But if it was my plan to begin with and only my plan, it wouldn’t happen. I needed to work with him and come up with that plan. I created a visual so we could communicate that plan. I could print it. Not all the guys spoke English on the concrete crew, but amazing concrete guys. But a picture: “Here’s what we’re pouring today.”

So, it was like all five C’s wrapped up into one scope.

The Theme of the First 5 C’s: Execute Our Day-to-Day

What is the theme of those five? This is how we execute our day-to-day.

A Challenge for Superintendents

Here’s what I want you to do this week. Create the plan. Fundamentally, know how you’re going to get from start to finish. Don’t just show up, set up trailer, start going without plan. Understand job, sequence correctly, think ahead before work starts.

Communicate the plan. If you have greatest plan in world but keep in head, it’s no plan at all. Use your voices. Get everybody together, set expectations. Give big picture. Clear is kind. Unclear is unkind. Use big screen in trailer. Bring up Takt plan. Get thing up on wall so people can see in real time.

Control the environment. People can feel when walk on job site if job site’s calm or chaotic. Keep clean site and organized site, safety at forefront. Want people to know when step on site, this job’s under control. Like concert: security and rules make concert fun. Have absolute control of environment, safety and cleanliness. Clear the path. Make sure everybody has tools and opportunity to succeed. When do job walks, ask, “What can I do for you?” Grease wheels so machine can keep moving forward. Look: “What could slow team down? How eliminate before becomes problem?” Leadership is clarity, training, and support.

Collaborate with the team. Not going to build it alone. All people on project are professionals with skills. Have to communicate. Come up with plan together. Need their input, expertise, professional experience. When people feel like they’re part of plan, they execute better. As we say at Elevate, 10 C’s for superintendents by Joe Daugherty: create plan, communicate plan, control environment, clear path, collaborate with team. Execute day-to-day.

On we go.

Frequently Asked Questions

What is the framework of the 10 C’s?

Framework gives clear standard to superintendents on how to lead and execute from start to finish, but still allowing freedom to use own style, leverage own strengths. Everything boils down to keeping job from chaos. Want control and calm. Everything rooted in creating that type of experience for us, self-performed guys, customer, and trades. Want trades to say, “It’s Cornerstone project? I want to be on that one.”

What does “create the plan” mean?

Fundamentally, superintendent needs to know how going to get from start to finish. Don’t just show up, set up trailer, start going without plan. Important to have plan, understand job. Doesn’t have to have all details down to micro level. But needs to understand: getting underground storage tanks in early, moving on to building, when site work going on, how moving into finishes. Creating plan essential because otherwise stuck reacting to someone else’s version.

How do you communicate the plan?

Big screen in trailer. Always have big screen on trailer wall connected to monitors. Bring up Takt plan. Use Intakt exclusively. Get thing up on wall so people can see in real time. Call them muster. Get everybody together, set expectations. Give big picture. Clear is kind. Unclear is unkind.

What does “control the environment” mean?

People can feel when walk on job site if calm or chaotic. Important for superintendent to keep clean site and organized site, safety at forefront. Want people to know when step on site, this job’s under control. Like concert: security and rules make concert fun. Same on job sites. Have absolute control of environment, safety and cleanliness allows human beings have fun, enjoy work, go home safe.

If you want to learn more we have:

-Takt Virtual Training: (Click here)
-Check out our Youtube channel for more info: (Click here) 
-Listen to the Elevate Construction podcast: (Click here) 
-Check out our training programs and certifications: (Click here)
-The Takt Book: (Click here)

Discover Jason’s Expertise:

Meet Jason Schroeder, the driving force behind Elevate Construction IST. As the company’s owner and principal consultant, he’s dedicated to taking construction to new heights. With a wealth of industry experience, he’s crafted the Field Engineer Boot Camp and Superintendent Boot Camp – intensive training programs engineered to cultivate top-tier leaders capable of steering their teams towards success. Jason’s vision? To expand his training initiatives across the nation, empowering construction firms to soar to unprecedented levels of excellence.

On we go

Posted in All

Why Lean Construction Works: The Real Value Proposition

Read 12 min

Why Lean Construction Works (The Real Value Proposition)

If you have heard a lot about Lean, and I hope you have, and you’re like, “Well, how does this benefit me?” Let me explain it to you. I’m so excited because there’s a huge benefit to you and trade partners and general contractors and to you personally and everybody in between. So let me go through these one by one right now.

The Most Important Benefit: Living a Remarkable Life

Actually, let me cover the most important one right now. The key benefit is you and me living a remarkable life. One. Second, being able to live a remarkable life with our loved ones and our family. Three, us being able to bless the lives of people everywhere we go.

Lean implemented properly for respect for people. Doing what’s best for our folks and our clients and respecting people along the way is the most beautiful way to live. And there’s so much opportunity here that we could bless more people in construction, in our day jobs, than we could do in any nonprofit or church organization or any other place in the world.

Literally, there are tens of thousands of people that we will meet and have a direct effect on in the span of 5 years. It’s absolutely incredible the impact that we can have.

What Really Matters: We Would Still Do It for Our People

But let me tell you from a benefit standpoint outside of the people aspect. Actually, I can shout him out. Scott Butler with High Street. He said, “If you take away all of the productivity gains, the schedule gains, how well our job sites look, the efficiency, everything else, we would still do it because of what it has meant for our people.”

That’s really a massive statement. But let’s get into some of the other benefits.

Gross Profit Increases: 20-25% for Trades, 0.5-1.5% for GCs

Let me just tell you, in construction, we’re seeing clients that have taken their gross profit targets for trade partners from 8 to 10% all the way to 20% and climbing, and 20–25% and more.

We have seen general contractors increase their gross profit on a project by a half a percent, which for a general contractor is big, all the way up to 1.5%.

We have seen projects start to finish not only on time but anywhere between 1 to 5% earlier, which sometimes amounts to anywhere between 2 to 6 weeks easy. We’re even seeing clients finish 2 months early.

We’re seeing the amount of productivity double, and literally we track them very intensely for construction projects.

Cost Per Square Foot Decreases: $248 Down to Under $200

And here’s a really one that we just saw. The cost per square foot price for certain types of buildings go from 248 and climbing all the way down to an achievable target of under $200 Canadian.

So like the benefits are real, but I don’t ever want to start with that because it’s the right thing to do no matter what.

Less Rework and More Reliable Schedules

Next, less rework. If you are doing it the Lean way, you will have less rework.

Four, more reliable schedules. You’ll at least be able to finish at least close to on time, if not on time, or like I said, we’re tracking 1 to 5% earlier with Takt Last Planner and the Kanban method.

Better Leveling for Labor: 85 Persons vs. 15 Persons

Five, better leveling for labor. We don’t have a lot of labor running around. There’s a huge labor shortage when it comes to training. There’s people, but there’s not training. And we don’t have the same amount of product delivery team members and craft workers that we used to have.

And so, if you take a traditional push project with CPM and compare that to a Takt Last Planner and Kanban method project, you’re looking at like, let’s just say, one crew of the electricians, 85 persons on this crew, 15, and this one’s on schedule.

Fewer Disputes: Fix the Root Cause, Don’t Prepare for Court

Six, fewer disputes. And this is a huge one because a lot of times folks will say, “Oh, I have to do CPM. I have to do CPM.” Which is the worst thing that’s ever happened in construction. And they’re like, “We have to do CPM so that we can fight this out in court.”

No, no, no, no, no. Let’s eliminate the root cause. The root cause of you having to go to court and not finishing on time is a bad system and CPM. Let’s fix that and start using Lean construction scheduling methods and actually build the project right so you have fewer disputes with Lean.

Higher Retention: People Are Dying to Work for Lean Companies

Number seven, higher retention. People want, in fact, I get asked all the time, this doesn’t sound like a lot, but it’s a lot for me, two or three times a week of like really great professionals that don’t have any problem keeping a job, that are very loyal to their company. They’re like, “Jason, if I could find a company doing this in real life, like the real way, I would move there.”

So if you’re like, “I can’t hire anybody in the industry because like literally they all have jobs.” Then go the Lean route and you will get good folks. They are dying to come work for a company like that.

Better Client Experience: “Feels Like Coming to Disneyland”

And lastly, better client experience. This has been proven over and over and over. I’ll leave you with a comment that the vice president of construction left us with at the bioscience research laboratory. He said, “This is the best project I’ve ever seen, and coming here feels like coming to Disneyland.”

Literally, your clients are going to love it. That doesn’t mean that you won’t get outbid by low bid and some kind of nasty contractor, but it does mean that you’ll have a better client experience. And who wants to do work for owners that want the lowest bid anyway? And who wants to be mediocre in the first place?

Lean will change everything for you.

Here are the benefits of Lean construction:

  • Live remarkable life, bless people everywhere, tens of thousands of direct impacts in 5 years – Key benefit is you and me living remarkable life. Being able to live remarkable life with our loved ones and our family. Us being able to bless lives of people everywhere we go. Lean implemented properly for respect for people. Doing what’s best for our folks and our clients and respecting people along the way is most beautiful way to live. So much opportunity that we could bless more people in construction, in our day jobs, than we could do in any nonprofit or church organization or any other place in world. Literally, there are tens of thousands of people that we will meet and have direct effect on in span of 5 years. Absolutely incredible impact that we can have.
  • Gross profit increases: trades 20-25%, GCs 0.5-1.5%, finish 1-5% earlier (2-6 weeks) – Seeing clients taken their gross profit targets for trade partners from 8 to 10% all way to 20% and climbing, and 20–25% and more. Seen general contractors increase their gross profit on project by half percent, which for general contractor is big, all way up to 1.5%. Seen projects start to finish not only on time but anywhere between 1 to 5% earlier, which sometimes amounts to anywhere between 2 to 6 weeks easy. Even seeing clients finish 2 months early. Seeing amount of productivity double, literally track them very intensely for construction projects.
  • Cost per square foot decreases: $248 down to under $200 Canadian – Cost per square foot price for certain types of buildings go from 248 and climbing all way down to achievable target of under $200 Canadian. Benefits are real, but don’t ever want to start with that because it’s right thing to do no matter what.
  • Less rework, more reliable schedules, better labor leveling: 85 persons vs. 15 persons – If doing it Lean way, will have less rework. More reliable schedules. At least be able to finish at least close to on time, if not on time, tracking 1 to 5% earlier with Takt Last Planner and Kanban method. Better leveling for labor. Don’t have lot of labor running around. If take traditional push project with CPM and compare to Takt Last Planner and Kanban method project, looking at one crew of electricians, 85 persons on this crew, 15, and this one’s on schedule.
  • Fewer disputes, higher retention, better client experience: “feels like Disneyland” – Lot of times folks say, “Have to do CPM so can fight this out in court.” No. Let’s eliminate root cause. Root cause of having to go to court and not finishing on time is bad system and CPM. Fix that and start using Lean construction scheduling methods and actually build project right so have fewer disputes. Higher retention: really great professionals dying to work for company doing this in real life. Better client experience: VP of construction at bioscience research laboratory said, “This is best project I’ve ever seen, and coming here feels like coming to Disneyland.” Clients going to love it.

If your project needs superintendent coaching, project support, or leadership development, Elevate Construction can help your field teams stabilize, schedule, and flow.

A Challenge for Construction Professionals

Here’s what I want you to do this week. Focus on the most important benefit first: living a remarkable life. Being able to live remarkable life with your loved ones and your family. Being able to bless lives of people everywhere you go.

Implement Lean properly for respect for people. Do what’s best for your folks and your clients and respect people along the way. This is most beautiful way to live. You could bless more people in construction, in your day job, than you could do in any nonprofit or church organization or any other place in world. Tens of thousands of people you will meet and have direct effect on in span of 5 years.

But also recognize the other benefits. Trade partners going from 8-10% gross profit to 20-25%. General contractors increasing gross profit by 0.5-1.5%. Projects finishing 1-5% earlier (2-6 weeks easy, some 2 months early). Productivity doubling. Cost per square foot going from $248 down to under $200 Canadian. Less rework if doing it Lean way. More reliable schedules, finishing close to on time or 1-5% earlier with Takt Last Planner and Kanban method. Better labor leveling: traditional push project with CPM might have 85 persons on crew, Takt Last Planner and Kanban method project has 15 and on schedule.

Fewer disputes. Root cause of going to court and not finishing on time is bad system and CPM. Fix that and start using Lean construction scheduling methods. Build project right. Higher retention. Really great professionals dying to work for company doing this in real life. If can’t hire anybody in industry because literally they all have jobs, go Lean route and will get good folks.

Better client experience. VP of construction: “This is best project I’ve ever seen, and coming here feels like coming to Disneyland.” Clients going to love it. As we say at Elevate, Lean construction benefits: live remarkable life, respect people, 20-25% gross profit for trades, 1-5% earlier finish, less rework, fewer disputes, higher retention.

On we go.

Frequently Asked Questions

What’s the most important benefit of Lean construction?

You and me living remarkable life. Being able to live remarkable life with our loved ones and our family. Us being able to bless lives of people everywhere we go. Lean implemented properly for respect for people. Most beautiful way to live. Could bless more people in construction than in any nonprofit or church organization. Tens of thousands of people direct effect on in 5 years.

How much can gross profit increase with Lean?

Seeing clients taken gross profit targets for trade partners from 8-10% all way to 20% and climbing, 20–25% and more. Seen general contractors increase gross profit on project by half percent all way up to 1.5%. Seen projects finish 1-5% earlier, 2-6 weeks easy, some 2 months early. Productivity double.

How does Lean construction reduce labor needs?

Better leveling for labor. Don’t have lot of labor running around. If take traditional push project with CPM and compare to Takt Last Planner and Kanban method project, looking at one crew of electricians, 85 persons on this crew, 15, and this one’s on schedule.

Why does Lean construction lead to fewer disputes?

Lot of times folks say, “Have to do CPM so can fight out in court.” No. Let’s eliminate root cause. Root cause of having to go to court and not finishing on time is bad system and CPM. Fix that and start using Lean construction scheduling methods and actually build project right so have fewer disputes.

How does Lean construction improve retention?

Really great professionals, two or three times week, saying, “Jason, if I could find company doing this in real life, like real way, I would move there.” If can’t hire anybody in industry because literally they all have jobs, go Lean route and will get good folks. They are dying to work for company like that.

If you want to learn more we have:

-Takt Virtual Training: (Click here)
-Check out our Youtube channel for more info: (Click here) 
-Listen to the Elevate Construction podcast: (Click here) 
-Check out our training programs and certifications: (Click here)
-The Takt Book: (Click here)

Discover Jason’s Expertise:

Meet Jason Schroeder, the driving force behind Elevate Construction IST. As the company’s owner and principal consultant, he’s dedicated to taking construction to new heights. With a wealth of industry experience, he’s crafted the Field Engineer Boot Camp and Superintendent Boot Camp – intensive training programs engineered to cultivate top-tier leaders capable of steering their teams towards success. Jason’s vision? To expand his training initiatives across the nation, empowering construction firms to soar to unprecedented levels of excellence.

On we go

Posted in All

Do You Offer Takt Planning Training for PMs, Superintendents, and Engineers?

Read 9 min

Do You Offer Takt Planning Training for PMs, Superintendents, and Engineers?

The short answer is yes. But the better answer is this: We don’t just offer training we build builders. Because Takt Planning isn’t a tool you install. It’s a system you live. And if your PMs, Superintendents, and Engineers aren’t aligned around flow, stability, and respect for people, then no schedule no matter how advanced will save the project.

Let me explain how we approach this.

Why Takt Training Matters (And Why Most Training Fails)

Most construction training today is fragmented. PMs learn contracts and cost control. Superintendents learn scheduling and logistics. Engineers learn documentation and coordination. But nobody is taught how to create flow as a team. That’s the gap. Takt Planning closes that gap by aligning the entire project team around rhythm, sequence, capacity, stability, and ultimately, flow.

But here’s the key: you can’t just teach Takt in theory. You have to experience it, simulate it, and apply it in the field. That’s exactly how we’ve structured our training.

LeanTakt Takt Production System Virtual Course: The Foundation

This is the foundation. Our LeanTakt Takt Production System® virtual course is where teams learn the why, what, and how behind Takt. We don’t just show people how to build a Takt plan we teach them how to think differently about construction. In this course, your team will learn how to break a project into zones and wagons, how to sequence work for trade flow instead of trade stacking, how to level production and eliminate chaos, how to create predictable repeatable operations, and how to connect Takt with Last Planner, pull planning, and field execution. This course is ideal for PMs who need control and visibility, Superintendents who need stability in the field, and Engineers who need clarity in execution. It creates a shared language across the entire team.

Takt Simulations: Where It Clicks

If the course is the foundation, simulations are the breakthrough. This is where people stop hearing about flow and start feeling it. In our simulations, teams experience what it feels like to work in chaos vs. flow, the impact of variability and overloading, the power of leveling and proper sequencing, and how small disruptions affect the entire system. And here’s what happens every time: The lightbulb goes on. Superintendents see how to protect the plan. PMs see how to support flow instead of disrupt it. Engineers see how their decisions affect production. You cannot replicate this with a PowerPoint. Simulations create belief and belief is what drives behavior change.

Super/PM Boot Camp: Where Leaders Are Built

This is where everything comes together. Our Superintendent/Project Manager Boot Camp is designed to transform how leaders run projects. Because here’s the truth “Takt Planning doesn’t fail because of bad math”. It fails because of inconsistent leadership. In Boot Camp, we train leaders to run daily huddles that actually matter, maintain zone control and trade flow, use visual systems to manage the project, identify and remove constraints early, and lead with stability, not reaction. We also focus heavily on field presence, communication rhythms, team alignment, and respect for people. This is where your leaders become builders of systems not just managers of problems.

What Makes Our Approach Different

We don’t just train individuals we align teams. We don’t just teach tools we build systems. And we don’t just talk about Lean we operationalize it in the field. Our approach combines Education (Virtual Course), Experience (Simulations), and Leadership Development (Boot Camp). So, your PMs, Superintendents, and Engineers don’t just understand Takt they can actually run a project with it.

Here’s our three-part training approach:

  • Virtual course: break into zones and wagons, sequence for trade flow, level production, connect with Last Planner – LeanTakt Takt Production System® virtual course is foundation. Where teams learn why, what, and how behind Takt. Don’t just show people how to build Takt plan teach them how to think differently about construction. Learn: break project into zones and wagons, sequence work for trade flow instead of trade stacking, level production and eliminate chaos, create predictable repeatable operations, connect Takt with Last Planner pull planning field execution. Ideal for PMs who need control and visibility, Superintendents who need stability in field, Engineers who need clarity in execution. Creates shared language across entire team.
  • Simulations: experience chaos vs. flow, see impact of variability, feel power of leveling – If course is foundation, simulations are breakthrough. Where people stop hearing about flow and start feeling it. Teams experience: what it feels like to work in chaos vs. flow, impact of variability and overloading, power of leveling and proper sequencing, how small disruptions affect entire system. What happens every time: lightbulb goes on. Superintendents see how to protect plan. PMs see how to support flow instead of disrupt it. Engineers see how their decisions affect production. Cannot replicate with PowerPoint. Simulations create belief and belief is what drives behavior change.
  • Boot Camp: run daily huddles, maintain zone control, use visual systems, lead with stability not reaction – Where everything comes together. Superintendent/Project Manager Boot Camp designed to transform how leaders run projects. Takt Planning doesn’t fail because of bad math. Fails because of inconsistent leadership. Train leaders to: run daily huddles that actually matter, maintain zone control and trade flow, use visual systems to manage project, identify and remove constraints early, lead with stability not reaction. Also focus heavily on: field presence, communication rhythms, team alignment, respect for people. Where leaders become builders of systems not just managers of problems.

If your project needs superintendent coaching, project support, or leadership development, Elevate Construction can help your field teams stabilize, schedule, and flow.

Final Thought: Create Flow, Not Chaos

If you’re asking whether we offer Takt Planning training, you’re already on the right track. But the real question is this: Do you want a team that manages chaos or a team that creates flow? Because once your people experience Takt the right way, they won’t go back. And neither will your projects.

A Challenge for Construction Teams

Here’s what I want you to do this week. Stop accepting fragmented training. PMs learning contracts and cost control. Superintendents learning scheduling and logistics. Engineers learning documentation and coordination. But nobody taught how to create flow as a team. That’s the gap. Close the gap with Takt Planning. Align entire project team around rhythm, sequence, capacity, stability, and ultimately, flow. Can’t just teach Takt in theory. Have to experience it, simulate it, and apply it in field.

Start with the virtual course. Learn why, what, and how behind Takt. Break project into zones and wagons. Sequence work for trade flow instead of trade stacking. Level production and eliminate chaos. Create predictable repeatable operations. Connect Takt with Last Planner, pull planning, field execution. Create shared language across entire team.

Experience simulations. Stop hearing about flow and start feeling it. Experience chaos vs. flow. Impact of variability and overloading. Power of leveling and proper sequencing. How small disruptions affect entire system. Lightbulb goes on. Superintendents see how to protect plan. PMs see how to support flow. Engineers see how decisions affect production. Simulations create belief and belief is what drives behavior change.

Complete Boot Camp. Transform how leaders run projects. Takt Planning doesn’t fail because of bad math. Fails because of inconsistent leadership. Run daily huddles that actually matter. Maintain zone control and trade flow. Use visual systems to manage project. Identify and remove constraints early. Lead with stability not reaction. Become builders of systems not just managers of problems.

Don’t just train individuals align teams. Don’t just teach tools build systems. Don’t just talk about Lean operationalize it in field. Combine Education (Virtual Course), Experience (Simulations), Leadership Development (Boot Camp). So, PMs, Superintendents, Engineers don’t just understand Takt they can actually run project with it. As we say at Elevate, Takt planning training builds builders not just trains. Virtual course foundation, simulations breakthrough, boot camp transforms leaders. Create flow not chaos.

On we go.

Frequently Asked Questions

Why does most construction training fail?

Most construction training fragmented. PMs learn contracts and cost control. Superintendents learn scheduling and logistics. Engineers learn documentation and coordination. But nobody taught how to create flow as team. That’s the gap. Can’t just teach Takt in theory. Have to experience it, simulate it, apply it in field.

What is the LeanTakt Takt Production System virtual course?

Foundation. Where teams learn why, what, and how behind Takt. Don’t just show how to build Takt plan teach how to think differently about construction. Break project into zones and wagons, sequence work for trade flow, level production, create predictable operations, connect Takt with Last Planner. Creates shared language across entire team.

Why are Takt simulations important?

If course is foundation, simulations are breakthrough. Where people stop hearing about flow and start feeling it. Experience chaos vs. flow, impact of variability, power of leveling. Lightbulb goes on. Superintendents see how to protect plan. PMs see how to support flow. Engineers see how decisions affect production. Cannot replicate with PowerPoint. Simulations create belief.

What happens in Super/PM Boot Camp?

Where everything comes together. Transform how leaders run projects. Takt Planning doesn’t fail because of bad math. Fails because of inconsistent leadership. Train leaders to: run daily huddles that actually matter, maintain zone control, use visual systems, remove constraints early, lead with stability not reaction. Become builders of systems not just managers of problems.

What makes Elevate’s training approach different?

Don’t just train individuals align teams. Don’t just teach tools build systems. Don’t just talk about Lean operationalize it in field. Combine Education (Virtual Course), Experience (Simulations), Leadership Development (Boot Camp). So PMs, Superintendents, Engineers don’t just understand Takt can actually run project with it.

If you want to learn more we have:

-Takt Virtual Training: (Click here)
-Check out our Youtube channel for more info: (Click here) 
-Listen to the Elevate Construction podcast: (Click here) 
-Check out our training programs and certifications: (Click here)
-The Takt Book: (Click here)

Discover Jason’s Expertise:

Meet Jason Schroeder, the driving force behind Elevate Construction IST. As the company’s owner and principal consultant, he’s dedicated to taking construction to new heights. With a wealth of industry experience, he’s crafted the Field Engineer Boot Camp and Superintendent Boot Camp – intensive training programs engineered to cultivate top-tier leaders capable of steering their teams towards success. Jason’s vision? To expand his training initiatives across the nation, empowering construction firms to soar to unprecedented levels of excellence.

On we go

Posted in All

Built, Not Forced (The Standard for Construction Superintendents)

Read 9 min

Built, Not Forced by Jody Fitzgerald (The Standard for Construction Superintendents)

Built, Not Forced: The Standard for Construction Superintendents by Jody Fitzgerald is a leadership-focused field guide that challenges traditional construction management habits and replaces them with a more intentional, people-centered, and system-driven approach. The book argues that great projects are not pushed into completion through pressure, chaos, or constant firefighting they are built through preparation, trust, standards, and flow.

The Core Message: Shifting from Force to Structure

At its core, Built, Not Forced is about shifting from a reactive, force-driven mindset to a structured, proactive, and leadership-driven system. Fitzgerald emphasizes that many construction projects fail not because people are incompetent, but because systems are broken, expectations are unclear, and leadership is inconsistent.

The title itself captures the philosophy:

Forced = rushed schedules, constant pressure, confusion, rework, burnout

Built = planned work, stable flow, clear expectations, empowered teams

A superintendent’s role is to build the environment where success becomes the natural outcome, not something achieved through stress and last-minute effort.

From Chaos to Stability: Chaos Is Not Inevitable

The book strongly critiques the industry norm of chaos being accepted as “just how construction works.” Fitzgerald argues that chaos is not inevitable it is the result of poor planning, lack of standards, and weak leadership systems. Instead, the goal is stability: predictable workflows, reliable schedules, and clear communication. When stability is achieved, productivity increases and stress decreases.

Systems Over Heroics: If Your Project Relies on Heroes, Your System Is Broken

One of the most powerful ideas in the book is that projects should not rely on “heroic effort.” In many jobsites, success depends on last-minute problem solving, individuals working overtime to fix issues, and constant firefighting. Fitzgerald rejects this model and promotes systems thinking: standard processes for planning and execution, repeatable workflows, and clear roles and responsibilities. The idea is simple: If your project only works when people go above and beyond constantly, your system is broken.

The Superintendent as a Builder of Systems

The superintendent is not just managing work they are designing the system in which work happens. This includes creating structured schedules, establishing daily and weekly planning routines, ensuring trade partners are aligned, and removing constraints before work begins. The superintendent becomes a system architect, not just a problem solver.

Clarity Creates Performance: When People Know What to Do, They Perform Better

A major cause of inefficiency on jobsites is lack of clarity. Fitzgerald emphasizes clear scopes of work, defined expectations, transparent schedules, and visual planning tools. When people know exactly what to do, when to do it, and how it connects to others, they perform better with less supervision.

Flow Over Busyness: A Well-Flowing Jobsite Looks Calm, Not Chaotic

Similar to Lean principles, the book highlights that keeping people busy is not the goal keeping work flowing is. Problems with “busy work”: trades working out of sequence, congestion on site, and increased rework. Instead, superintendents should focus on proper sequencing, balanced workloads, and smooth handoffs between trades. A well-flowing jobsite looks calm, not chaotic.

Respect for Trade Partners: Collaborators, Not Subordinates

The book places strong emphasis on treating trade partners as collaborators, not subordinates. This includes involving them in planning, listening to their expertise, and providing what they need to succeed. When trades are respected, accountability increases, quality improves, and conflicts decrease.

Discipline and Standards: Consistent Standards, Not Occasional Effort

Fitzgerald introduces the idea that success comes from consistent standards, not occasional effort. This includes daily routines (walks, check-ins, planning sessions), clean and organized sites, structured meetings, and clear documentation. Discipline creates predictability, and predictability creates success.

Leadership Through Behavior: The Team Mirrors the Superintendent

Leadership is not defined by position it is defined by actions. Superintendents must show up prepared, stay calm under pressure, communicate clearly, and follow through on commitments. The team mirrors the behavior of the superintendent. If leadership is disorganized, the project will be too.

Here are the core values from Built, Not Forced:

  • Intentionality over reaction: planning replaces panic, preparation replaces reaction – Every action on jobsite should be intentional. Planning replaces panic, and preparation replaces reaction. Shift from reactive, force-driven mindset to structured, proactive, and leadership-driven system. Many construction projects fail not because people are incompetent, but because systems are broken, expectations are unclear, and leadership is inconsistent. Superintendent’s role is to build environment where success becomes natural outcome, not something achieved through stress and last-minute effort.
  • Systems thinking: success built on strong systems, not individual heroic effort – Projects should not rely on “heroic effort.” In many jobsites, success depends on last-minute problem solving, individuals working overtime to fix issues, constant firefighting. Fitzgerald rejects this model and promotes systems thinking: standard processes for planning and execution, repeatable workflows, clear roles and responsibilities. If your project only works when people go above and beyond constantly, your system is broken. Superintendent not just managing work designing system in which work happens.
  • Flow over busyness: proper sequencing, balanced workloads, smooth handoffs between trades – Keeping people busy is not goal keeping work flowing is. Problems with “busy work”: trades working out of sequence, congestion on site, increased rework. Instead, superintendents should focus on proper sequencing, balanced workloads, smooth handoffs between trades. Well-flowing jobsite looks calm, not chaotic. When stability achieved, productivity increases and stress decreases.
  • Clarity creates performance: clear scopes, defined expectations, visual planning tools – Major cause of inefficiency on jobsites is lack of clarity. Fitzgerald emphasizes clear scopes of work, defined expectations, transparent schedules, visual planning tools. When people know exactly what to do, when to do it, how it connects to others, they perform better with less supervision. Clear communication eliminates confusion. Everyone should understand plan and their role in it.
  • Respect for trade partners: involve in planning, listen to expertise, provide what they need – Strong emphasis on treating trade partners as collaborators, not subordinates. This includes involving them in planning, listening to their expertise, providing what they need to succeed. When trades are respected, accountability increases, quality improves, conflicts decrease. People perform best when they are respected, heard, and supported. Applies to every level of jobsite.

If your project needs superintendent coaching, project support, or leadership development, Elevate Construction can help your field teams stabilize, schedule, and flow.

Practical Takeaways from the Book

Some of the most actionable lessons from the book include: Plan work in detail before it reaches the field. Never allow crews to start without proper preparation. Use consistent planning rhythms (daily and weekly). Focus on removing constraints early. Keep the jobsite organized and clean. Build strong relationships with trade partners from day one. Avoid overloading the site with too many crews at once. Measure success by flow and predictability, not activity.

A Challenge for Superintendents

Here’s what I want you to do this week. Read Built, Not Forced by Jody Fitzgerald. Shift from reactive, force-driven mindset to structured, proactive, and leadership-driven system. Your role is to build environment where success becomes natural outcome, not something achieved through stress and last-minute effort.

Stop relying on heroic effort. If your project only works when people go above and beyond constantly, your system is broken. Promote systems thinking: standard processes for planning and execution, repeatable workflows, clear roles and responsibilities. You’re not just managing work you’re designing system in which work happens.

Focus on flow over busyness. Keeping people busy is not goal keeping work flowing is. Proper sequencing, balanced workloads, smooth handoffs between trades. Well-flowing jobsite looks calm, not chaotic. Create clarity. Clear scopes of work, defined expectations, transparent schedules, visual planning tools. When people know exactly what to do, when to do it, how it connects to others, they perform better with less supervision.

Treat trade partners as collaborators, not subordinates. Involve them in planning. Listen to their expertise. Provide what they need to succeed. When trades are respected, accountability increases, quality improves, conflicts decrease. Build discipline and standards. Daily routines (walks, check-ins, planning sessions). Clean and organized sites. Structured meetings. Clear documentation. Discipline creates predictability, and predictability creates success.

Remember: the team mirrors your behavior. Show up prepared. Stay calm under pressure. Communicate clearly. Follow through on commitments. If leadership is disorganized, the project will be too.

On we go.

Frequently Asked Questions

What is the main message of Built, Not Forced?

Great projects not pushed into completion through pressure, chaos, or constant firefighting built through preparation, trust, standards, and flow. Shift from reactive, force-driven mindset to structured, proactive, and leadership-driven system. Superintendent’s role is to build environment where success becomes natural outcome, not something achieved through stress and last-minute effort.

What does “systems over heroics” mean?

Projects should not rely on “heroic effort.” If your project only works when people go above and beyond constantly, your system is broken. Promote systems thinking: standard processes for planning and execution, repeatable workflows, clear roles and responsibilities. Superintendent not just managing work designing system in which work happens.

Why is flow more important than busyness?

Keeping people busy is not goal keeping work flowing is. Problems with “busy work”: trades working out of sequence, congestion on site, increased rework. Instead, focus on proper sequencing, balanced workloads, smooth handoffs between trades. Well-flowing jobsite looks calm, not chaotic.

How does clarity create performance?

Major cause of inefficiency is lack of clarity. Clear scopes of work, defined expectations, transparent schedules, visual planning tools. When people know exactly what to do, when to do it, how it connects to others, they perform better with less supervision.

How should superintendents treat trade partners?

As collaborators, not subordinates. Involve them in planning. Listen to their expertise. Provide what they need to succeed. When trades are respected, accountability increases, quality improves, conflicts decrease.

If you want to learn more we have:

-Takt Virtual Training: (Click here)
-Check out our Youtube channel for more info: (Click here) 
-Listen to the Elevate Construction podcast: (Click here) 
-Check out our training programs and certifications: (Click here)
-The Takt Book: (Click here)

Discover Jason’s Expertise:

Meet Jason Schroeder, the driving force behind Elevate Construction IST. As the company’s owner and principal consultant, he’s dedicated to taking construction to new heights. With a wealth of industry experience, he’s crafted the Field Engineer Boot Camp and Superintendent Boot Camp – intensive training programs engineered to cultivate top-tier leaders capable of steering their teams towards success. Jason’s vision? To expand his training initiatives across the nation, empowering construction firms to soar to unprecedented levels of excellence.

On we go

Posted in All

THE SUPERINTENDENT’S PLAYBOOK (A Field Guide for New Construction Supers)

Read 8 min

The Superintendent’s Playbook by Trenton Miller (A Field Guide for New Construction Supers)

At its core, the book reframes what it means to be a superintendent. It emphasizes that the role is not about control, authority, or being the “boss”, it’s about serving the project, enabling others, and creating an environment where work can flow efficiently and safely.

A superintendent is positioned as the central nervous system of the jobsite, connecting people, processes, and production. Success comes from clarity, preparation, communication, and respect for the people doing the work.

The Role of a Superintendent: Facilitator, Not Boss

Miller defines the superintendent as a facilitator of success. Instead of micromanaging, the superintendent’s job is to remove obstacles, coordinate trades, ensure work is ready before it starts, and maintain flow on the jobsite. This shift from control to enablement is one of the most important mindset changes for new supers.

Planning and Preparation: Most Problems Come from Poor Planning

A major emphasis is placed on preparation before execution. The book stresses that most jobsite problems come from poor planning, not poor performance. Key planning responsibilities include reviewing drawings thoroughly, identifying constraints early, ensuring materials, tools, and information are ready (often referred to as having a “full kit”), and creating realistic schedules that reflect actual field conditions. Good supers don’t react to problems they anticipate and prevent them.

Flow and Production Thinking: Keep Work Moving, Not Just People Busy

The book aligns closely with Lean construction principles, especially the idea of flow. Instead of focusing on keeping everyone busy, the goal is to keep work moving smoothly from one trade to the next, avoid bottlenecks, and maintain consistent progress. This requires clear sequencing, balanced workloads, and reliable handoffs between trades. A chaotic jobsite is usually a sign of broken flow.

Communication and Coordination: Miscommunication Causes Delays and Rework

Communication is presented as one of the superintendent’s most critical tools. Effective supers communicate expectations clearly, hold consistent meetings (daily huddles, coordination meetings), ensure everyone understands the plan, and listen actively to field crews. The book emphasizes that miscommunication is one of the biggest causes of delays, rework, and conflict.

Leadership and Culture: Influence and Trust, Not Authority

Leadership in the field is not about authority it’s about influence and trust. Miller highlights that great superintendents lead by example, stay calm under pressure, treat workers with respect, and build strong relationships with trade partners. Culture on a jobsite is shaped by the superintendent. A positive culture leads to better productivity, higher morale, and fewer safety incidents.

Safety as a Core Responsibility: Proactive, Not Reactive

Safety is not treated as a checklist or compliance task it’s a fundamental part of leadership. Key ideas include: safety is proactive, not reactive. Planning reduces risk. A clean, organized site is a safer site. Workers must feel comfortable speaking up. The superintendent sets the tone for safety through daily actions, not just policies.

Time Management: Focus on Planning, Coordinating, Supporting

Superintendents deal with constant pressure and competing priorities. The book teaches how to focus on high-impact activities, avoid getting lost in minor issues, and stay organized despite chaos. The best supers spend their time on planning ahead, coordinating work, and supporting crews. Not firefighting every small problem.

Problem-Solving and Adaptability: Stay Solution-Focused, Avoid Blame

Construction is unpredictable, and problems are inevitable. What matters is how they are handled. Effective superintendents stay solution-focused, avoid blame, involve the right people quickly, and learn from mistakes. Adaptability is key plans will change, and supers must adjust without losing control of the project.

Here are the core values from The Superintendent’s Playbook:

  • Service over authority: super serves team and project, builds trust and performance – Superintendent is there to serve team and project, not to dominate it. This mindset builds trust and improves performance across board. Role not about control, authority, or being “boss” about serving project, enabling others, creating environment where work can flow efficiently and safely. Superintendent positioned as central nervous system of jobsite, connecting people, processes, production. Success comes from clarity, preparation, communication, respect for people doing work.
  • Preparation over reaction: well-prepared jobsite runs smoother with fewer disruptions – Success comes from planning ahead, not reacting to problems after they occur. Well-prepared jobsite runs smoother and experiences fewer disruptions. Most jobsite problems come from poor planning, not poor performance. Key planning responsibilities: reviewing drawings thoroughly, identifying constraints early, ensuring materials tools information ready (having “full kit”), creating realistic schedules that reflect actual field conditions. Good supers don’t react to problems anticipate and prevent them.
  • Respect for people: every worker critical, treating with respect leads to better collaboration – Every worker on-site plays critical role. Treating people with respect leads to better collaboration, higher quality work, stronger relationships. Great superintendents lead by example, stay calm under pressure, treat workers with respect, build strong relationships with trade partners. Culture on jobsite shaped by superintendent. Positive culture leads to better productivity, higher morale, fewer safety incidents.
  • Clarity and communication: clear expectations eliminate confusion, miscommunication causes delays – Clear expectations eliminate confusion. Communication must be frequent, simple, direct. Without clarity, even skilled teams will struggle. Communication presented as one of superintendent’s most critical tools. Effective supers communicate expectations clearly, hold consistent meetings (daily huddles, coordination meetings), ensure everyone understands plan, listen actively to field crews. Miscommunication one of biggest causes of delays, rework, conflict.
  • Flow and efficiency: keep work moving smoothly, avoid bottlenecks, reliable handoffs – Book aligns closely with Lean construction principles, especially idea of flow. Instead of focusing on keeping everyone busy, goal is keep work moving smoothly from one trade to next, avoid bottlenecks, maintain consistent progress. Requires clear sequencing, balanced workloads, reliable handoffs between trades. Chaotic jobsite usually signs of broken flow. Keeping work moving smoothly more important than keeping people busy. Efficiency comes from proper sequencing, eliminating waste, reducing delays.

If your project needs superintendent coaching, project support, or leadership development, Elevate Construction can help your field teams stabilize, schedule, and flow.

Practical Takeaways from the Book

Some of the most actionable lessons from the book include: Always ensure crews have a full kit before starting work. Walk the site daily with intention, not just habit. Plan at least one step ahead of the work. Build strong relationships with trade partners early. Keep meetings short, focused, and consistent. Document issues clearly and communicate them early. Stay visible and accessible on the jobsite.

A Challenge for Superintendents

Here’s what I want you to do this week. Read The Superintendent’s Playbook by Trenton Miller. Embrace the shift from control to enablement. Your job is to remove obstacles, coordinate trades, ensure work is ready before it starts, and maintain flow on the jobsite. Focus on planning and preparation. Most jobsite problems come from poor planning, not poor performance. Review drawings thoroughly. Identify constraints early. Ensure materials, tools, and information are ready (have a “full kit”). Create realistic schedules that reflect actual field conditions. Don’t react to problems anticipate and prevent them.

Keep work moving smoothly from one trade to next. Avoid bottlenecks. Maintain consistent progress. Clear sequencing. Balanced workloads. Reliable handoffs between trades. Chaotic jobsite is sign of broken flow. Communicate expectations clearly. Hold consistent meetings. Ensure everyone understands plan. Listen actively to field crews. Miscommunication one of biggest causes of delays, rework, conflict. Lead by example. Stay calm under pressure. Treat workers with respect. Build strong relationships with trade partners. Culture on jobsite shaped by you. Positive culture leads to better productivity, higher morale, fewer safety incidents.

Make safety proactive, not reactive. Planning reduces risk. Clean, organized site is safer site. Workers must feel comfortable speaking up. You set tone for safety through daily actions, not just policies.

On we go.

Frequently Asked Questions

What is the main message of The Superintendent’s Playbook?

Role not about control, authority, or being “boss” about serving project, enabling others, creating environment where work can flow efficiently and safely. Superintendent positioned as central nervous system of jobsite, connecting people, processes, production. Success comes from clarity, preparation, communication, respect for people doing work.

What’s the superintendent’s job according to Trenton Miller?

Facilitator of success. Instead of micromanaging, job is to remove obstacles, coordinate trades, ensure work is ready before it starts, maintain flow on jobsite. Shift from control to enablement is one of most important mindset changes for new supers.

Where do most jobsite problems come from?

Most jobsite problems come from poor planning, not poor performance. Good supers don’t react to problems anticipate and prevent them. Key planning responsibilities: reviewing drawings thoroughly, identifying constraints early, ensuring materials tools information ready (having “full kit”), creating realistic schedules that reflect actual field conditions.

What does flow mean for superintendents?

Instead of focusing on keeping everyone busy, goal is keep work moving smoothly from one trade to next, avoid bottlenecks, maintain consistent progress. Requires clear sequencing, balanced workloads, reliable handoffs between trades. Chaotic jobsite usually sign of broken flow.

How should superintendents approach safety?

Safety not treated as checklist or compliance task fundamental part of leadership. Safety is proactive, not reactive. Planning reduces risk. Clean, organized site is safer site. Workers must feel comfortable speaking up. Superintendent sets tone for safety through daily actions, not just policies.

If you want to learn more we have:

-Takt Virtual Training: (Click here)
-Check out our Youtube channel for more info: (Click here) 
-Listen to the Elevate Construction podcast: (Click here) 
-Check out our training programs and certifications: (Click here)
-The Takt Book: (Click here)

Discover Jason’s Expertise:

Meet Jason Schroeder, the driving force behind Elevate Construction IST. As the company’s owner and principal consultant, he’s dedicated to taking construction to new heights. With a wealth of industry experience, he’s crafted the Field Engineer Boot Camp and Superintendent Boot Camp – intensive training programs engineered to cultivate top-tier leaders capable of steering their teams towards success. Jason’s vision? To expand his training initiatives across the nation, empowering construction firms to soar to unprecedented levels of excellence.

On we go

Posted in All

What Is Lean Construction? (Simple Overview for Builders)

Read 10 min

What Is Lean Construction? (Simple Overview for Builders)

I’m really excited about this topic because usually I talk about the pattern, which is actually correct. Which is it’s respect for people, stability and standardization. One piece progress or process flow flowing on Takt time, total participation with visual systems, and then quality and continuous improvement.

But what I’d like to do right now is actually cover an overview of what Lean is in construction and where it came from. So, I’m going to give you a couple of really cool points that I think you’re going to love.

Definition of Lean: Willingness to Learn and Implement Excellence

So, number one, Lean at least Jason’s definition can be about a lot of things, but it’s mainly about the willingness to learn about and implement excellence for the benefit of people and humanity. So, you could say Lean is about respect. You could say Lean is about people. Lean is about doing what’s right. Lean is about learning.

So that’s really the foundation. And it’s so important because there are so many folks and they’re great folks, but they’re talking about Lean and they completely forget about the people side of it, and we can’t do that. We’ve got to make sure we understand that it’s all about people.

Respect for People, Nature and Resources: The First Concept

Once we get that, and again, that’s why I have respect for people, nature and resources as the first concept in my Lean cores. There’s six of them. But then we get into some key concepts that really enable flow to the customer and flow of a quality product. But flow while we are respecting our own people and the client at the same time.

So, Lean really is in the context of this blog about flow.

Key Ways to Enable Flow: Build the Team First

One of the key ways that we enable flow is to build the team first and respect people. We really can’t flow from a production standpoint unless we flow intellectually, emotionally and with the team. So that’s why people always come first.

And second, we must make sure that we stabilize before we optimize. That means you’re going to want to see beautiful, clean, safe, and organized environments. You’re going to want to see standard work. You’re going to see rhythms for our meeting systems, standard deliverables, stability and standardization enable flow.

And then you can start to do a couple of key things, which I’ll mention briefly because I cover this in depth in other blogs.

One Piece Progress: Don’t Start Until Ready to Finish with Full Kit

When you’re working in one piece progress or process flow, that really means that you’re not going to start something until you’re ready to finish and that you have the capacity to do so. So, when we do something, we plan it, we do it and finish it. Plan, build, finish. And we don’t do the second thing until we’re done here and we have full kit.

Flowing on Takt Time: Go as Fast as Your Slowest Trade

The fourth key consideration within this flow concept is flowing together on a Takt time. Meaning that we’re on a rhythm. It doesn’t matter how fast one trade or your fastest trades are going or how fast the fastest thing is going. You’re only going to go as fast as your most limiting factor or your slowest trade or your most complex zones. We have to flow together.

Total Participation with Visual Systems: Can’t Participate Without Them

And the only way that we can do that is if we participate together with visual systems. You really can’t participate together without visual systems. And that then enables us to focus on quality and to continuously improve. And really that wheel 1, 2, 3, 4, 5, 6 can move in both directions however you want.

But we must make sure we start first with respect and stability.

Origin: Toyota, Japanese Culture, Sakichi Toyoda’s Looms

It originally comes from Toyota. You can actually trace this back to Japanese culture and you can trace it all the way back to Sakichi Toyoda with his looms and then the Toyota Motor Company. And actually, the culture throughout Japan, it has its roots there.

And they really focused. I mean, in Japanese culture, they’re focused on respect for people, first and foremost, and stability. And then they added two concepts. One was Jidoka, which is automation with human touch to focus on quality at the source. And then just-in-time where we really only do things just in time in a flow and bring materials and resources to build these products just in time, in a flow.

And we only produce just in time for the customer in a flow.

Benefits: Removes Chaos, Reduces Variability, Respects People

This concept of Lean prevents or removes or reduces chaos for trade partners. It reduces variability. It makes us all more money, but most importantly, it respects people. And I want you to remember, it’s a system, not a tool.

Here’s what Lean construction is:

  • Willingness to learn about and implement excellence for benefit of people and humanity – Lean can be about lot of things, but mainly about willingness to learn about and implement excellence for benefit of people and humanity. Could say Lean is about respect. Could say Lean is about people. Lean is about doing what’s right. Lean is about learning. That’s really foundation. So many folks talking about Lean and completely forget about people side of it, can’t do that. Got to make sure understand it’s all about people.
  • Respect for people, nature and resources: first concept before flow – That’s why have respect for people, nature and resources as first concept in my Lean cores. There’s six of them. Then get into key concepts that really enable flow to customer and flow of quality product. But flow while we are respecting our own people and client at same time. Lean really is about flow.
  • Build team first, stabilize before optimize: clean, safe, organized, standard work – One of key ways enable flow is to build team first and respect people. Really can’t flow from production standpoint unless we flow intellectually, emotionally and with team. That’s why people always come first. Second, must make sure stabilize before optimize. Want to see beautiful, clean, safe, organized environments. Want to see standard work. See rhythms for meeting systems, standard deliverables, stability and standardization enable flow.
  • One piece progress: don’t start until ready to finish with full kit, plan-build-finish – When working in one piece progress or process flow, really means not going to start something until ready to finish and have capacity to do so. When do something, plan it, do it and finish it. Plan, build, finish. Don’t do second thing until done here and have full kit.
  • Flow on takt time: go as fast as slowest trade, total participation with visual systems – Fourth key consideration within flow concept is flowing together on Takt time. Means on rhythm. Doesn’t matter how fast one trade or fastest trades going or how fast fastest thing going. Only going to go as fast as most limiting factor or slowest trade or most complex zones. Have to flow together. Only way can do that is if participate together with visual systems. Really can’t participate together without visual systems. Then enables to focus on quality and continuously improve.

If your project needs superintendent coaching, project support, or leadership development, Elevate Construction can help your field teams stabilize, schedule, and flow.

A Challenge for Construction Professionals

Here’s what I want you to do this week. If you have any opportunity to learn about Lean in manufacturing or construction, do it. It will change your life. Remember lean is mainly about willingness to learn about and implement excellence for benefit of people and humanity. It’s about respect. It’s about people. It’s about doing what’s right. It’s about learning. So many folks talking about Lean and completely forget about people side of it. Got to make sure understand it’s all about people.

Build team first and respect people. Really can’t flow from production standpoint unless flow intellectually, emotionally and with team. That’s why people always come first. Stabilize before optimize. Want to see beautiful, clean, safe, organized environments. Want to see standard work. Rhythms for meeting systems, standard deliverables, stability and standardization enable flow. Work in one piece progress. Don’t start something until ready to finish and have capacity to do so. Plan it, do it and finish it. Plan, build, finish. Don’t do second thing until done and have full kit.

Flow together on Takt time. On rhythm. Only gonna go as fast as most limiting factor or slowest trade or most complex zones. Have to flow together. Participate together with visual systems. Really can’t participate together without visual systems. Focus on quality and continuously improve. Remember: Lean prevents or removes or reduces chaos for trade partners. Reduces variability. Makes us all more money, but most importantly, respects people. It’s a system, not a tool. As we say at Elevate, Lean construction: willingness to learn and implement excellence for benefit of people. Flow enabled by respect, stability, Takt time, visual systems.

On we go.

Frequently Asked Questions

What is Lean construction?

Willingness to learn about and implement excellence for benefit of people and humanity. Could say Lean is about respect, about people, about doing what’s right, about learning. So many folks talking about Lean and completely forget about people side of it. Got to make sure understand it’s all about people.

Where did Lean construction come from?

Originally comes from Toyota. Can trace back to Japanese culture and trace all way back to Sakichi Toyoda with his looms and then Toyota Motor Company. Japanese culture focused on respect for people, first and foremost, and stability. Added Jidoka (automation with human touch to focus on quality at source) and just-in-time (only do things just in time in flow).

What are the key ways to enable flow?

Build team first and respect people. Can’t flow from production standpoint unless flow intellectually, emotionally and with team. Stabilize before optimize. Beautiful, clean, safe, organized environments. Standard work. Rhythms for meeting systems. One piece progress. Flow on Takt time. Total participation with visual systems.

What is one piece progress?

Not going to start something until ready to finish and have capacity to do so. Plan it, do it and finish it. Plan, build, finish. Don’t do second thing until done and have full kit.

What does flowing on Takt time mean?

Flowing together on Takt time. On rhythm. Doesn’t matter how fast one trade or fastest trades going. Only going to go as fast as most limiting factor or slowest trade or most complex zones. Have to flow together. Only way: participate together with visual systems.

If you want to learn more we have:

-Takt Virtual Training: (Click here)
-Check out our Youtube channel for more info: (Click here) 
-Listen to the Elevate Construction podcast: (Click here) 
-Check out our training programs and certifications: (Click here)
-The Takt Book: (Click here)

Discover Jason’s Expertise:

Meet Jason Schroeder, the driving force behind Elevate Construction IST. As the company’s owner and principal consultant, he’s dedicated to taking construction to new heights. With a wealth of industry experience, he’s crafted the Field Engineer Boot Camp and Superintendent Boot Camp – intensive training programs engineered to cultivate top-tier leaders capable of steering their teams towards success. Jason’s vision? To expand his training initiatives across the nation, empowering construction firms to soar to unprecedented levels of excellence.

On we go

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