How Long Do Construction Workers Work?

Posted on September 5, 2024September 5, 2024 by Jason Schroeder

Read 9 min

Understanding Work Hours in Construction: Finding the Balance

In this blog, we’re going to delve into a topic that’s crucial for anyone involved in the construction industry—whether you’re currently working in the field, considering a career in construction, or simply trying to evaluate your current work-life balance. We’ll explore the typical work hours in construction, the factors that influence them, and why it’s essential not to overburden yourself or your team.

How Long Do Construction Workers Typically Work?

Construction work hours can vary significantly depending on the company and project requirements. For example, some large general contractors may have their teams work four days a week with 10-hour shifts, which has its own pros and cons. Most construction workers follow a standard five-day workweek, though it’s not uncommon for some contractors to make six or even seven-day workweeks mandatory.

While pushing through long hours might seem like a way to get more done, it’s important to understand the risks of overburdening yourself or your team. Fatigue can lead to reduced mental alertness, increasing the chances of injuries, chronic pain, and long-term health issues such as opioid addiction. This can snowball into personal issues like marital problems and, ultimately, a decline in overall well-being.

The Impact of Work Hours on Health and Productivity

The human body, much like any machine, needs breaks to function optimally. My favorite reference here is from the US military, which found that soldiers can march farther with a 10-minute break every hour. This concept applies to construction workers too. Ignoring the need for breaks and rest periods is not just “toughing it out”—it’s detrimental to long-term health and productivity.

Long work hours, especially night shifts, can be particularly damaging to your circadian rhythm, which governs your sleep-wake cycle. Night shifts can take years off your life and wreak havoc on your body. While sometimes necessary, it’s critical to find a balance—whether you’re working weekends, early mornings, or late nights.

Balancing Work Hours with Life and Health

The standard workweek in construction is around 40 to 48 hours, with anything over 48 hours generally requiring overtime pay. While overtime might offer a short-term productivity boost, studies have shown that sustained overtime leads to diminishing returns, particularly after about six weeks. Beyond this point, fatigue sets in, causing productivity to drop and mistakes to increase.

When considering overtime, it’s vital to monitor not just the hours worked, but also the overall morale and well-being of the crew. Overworking can lead to workers spending more time away from their families and loved ones, which negatively impacts their overall happiness and mental health.

Seasonal and Regional Influences on Work Hours

Work hours in construction can also vary due to seasonal changes and regional conditions. For instance, in hot climates like Phoenix, workers often start as early as 4:30 a.m. to avoid the midday heat, while in colder regions, work may be scheduled later in the day to take advantage of warmer temperatures. Flexibility is key, but it’s crucial to avoid overextending workers during these peak periods.

Regulatory factors can also play a significant role in determining work hours. Local regulations, union agreements, and project-specific requirements can all impose restrictions on when and how long work can be performed. It’s essential for employers and workers alike to be aware of these regulations to avoid potential penalties and ensure a safe working environment.

Why Overworking Isn’t Worth the Risk

The bottom line is clear: overworking your crew is not only unproductive in the long run, but it can also be dangerous. Fatigued workers are more likely to make mistakes, leading to rework, delays, and a decrease in overall project quality. A study by the US government found that while overtime can temporarily increase productivity, it begins to decline after the second week and drops off significantly after six weeks due to fatigue.

As leaders and employers, it’s our responsibility to recognize the limits of our workers and create environments that promote both productivity and well-being. If you love your work, you must also love the supportive elements that make it possible—breaks, reasonable work hours, and conditions that promote safety and health.

Conclusion: Prioritize Balance and Well-Being

For those entering the construction industry, understanding the typical work hours and the factors that influence them is crucial. For employers, it’s imperative to maintain a balance that respects the well-being of your crew. In the long run, ensuring that your workers are well-rested and healthy will lead to better outcomes for both your projects and your team’s lives.

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-Takt Virtual Training: (Click here)
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-Listen to the Elevate Construction podcast: (Click here)
-Check out our training programs and certifications: (Click here)
-The Takt Book: (Click here)

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Meet Jason Schroeder, the driving force behind Elevate Construction IST. As the company’s owner and principal consultant, he’s dedicated to taking construction to new heights. With a wealth of industry experience, he’s crafted the Field Engineer Boot Camp and Superintendent Boot Camp – intensive training programs engineered to cultivate top-tier leaders capable of steering their teams towards success. Jason’s vision? To expand his training initiatives across the nation, empowering construction firms to soar to unprecedented levels of excellence.

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How Long Does It Take To Become A Construction Worker?

Posted on September 5, 2024September 5, 2024 by Jason Schroeder

Read 11 min

In this blog, I’m going to walk you through the steps you need to take, how long it typically takes, and tips on how to improve your career in construction. Becoming a construction worker is an incredible opportunity, and I highly recommend it. I often get asked, “How do I get into construction? How do I find work? How do I land a good position?”

I firmly believe that becoming a construction worker and eventually a lead person or foreman is a fantastic way to progress in the industry. Construction companies are always on the lookout for confident individuals they can promote.

How I Got Started in Construction

Let me share a bit about my journey. At the age of 13 and a half, I—illegally—falsified a work permit to join a tilt-up company. I started by cleaning finishing tools and doing minor tasks like cleaning the truck. Over time, I learned how to be a finisher, a form setter, and an equipment operator, all while still in high school. Eventually, I secured a job at Hensel Phelps as a cement mason in the unions in Southern California.

I excelled in my role and was noticed, which led to different opportunities, including becoming a Rodman on the field engineer crew. From there, I moved up to a full-blown field engineer and eventually into construction management. I could have continued with that small company and advanced as far as I wanted, whether becoming a journeyman cement mason in the union, a lead person, or even a foreman. It was my entry into the construction industry, and as long as I worked hard and learned, it worked out for me. I believe it can work out for anyone.

How Long Entry-Level Positions Take

Starting in an entry-level position—whether as a laborer, apprentice, or someone entirely new to the field—will take some time to get accustomed to. You’ll need basic training, familiarization with safety requirements, and orientation. This entry-level phase typically lasts a few months, during which you’ll learn the basics hands-on from other workers.

How Long Vocational Training Takes

Vocational training is an option, but not a requirement. It usually takes anywhere from 6 months to a year. This type of training involves attending a trade school or technical college where you gain hands-on and classroom experience specific to your trade. Most vocational training programs offer certification at the end, which can significantly accelerate your career by shaving off months or even years from the time it takes to master your trade.

How Long Apprenticeships Take

I’m a huge fan of apprenticeships. Whether part-time before you start full-time or as a full-time commitment, apprenticeships are invaluable. An apprenticeship typically lasts 2 to 4 years and involves learning from a mentor, mastering your skills, and gradually becoming proficient. By the time you complete your apprenticeship, you’ll essentially be a journeyman—a highly skilled professional in your trade.

What to Consider About Getting a Construction Management Degree

There’s also the option of pursuing a construction management degree. However, it’s more common for people with these degrees to go directly into management roles rather than becoming field workers. I believe it would be incredibly beneficial for everyone in the construction industry—whether architects, engineers, or owners—to spend time working in the field, gaining hands-on experience in a trade. This experience would provide a fundamental understanding of the craft and a deeper connection to the industry.

If you choose this path, you can pursue an associate’s or bachelor’s degree in construction management, which typically takes 1 to 4 years. This route is less common for those who wish to stay in hands-on roles, but it’s a viable option.

How to Further Your Career in Construction

As you advance in your career, consider earning certifications, such as OSHA 10 or OSHA 30 training in the United States. These certifications are manageable within the time constraints of a busy work schedule and can significantly accelerate your career. If you’re a worker, lead person, or foreman looking to move into construction management, show interest by learning the technology, using computers, and completing certification programs. This initiative will take you far.

My Opinion on the Timeline for Building a Career in Construction

Now, let me give you my personal opinion. If you’re starting at an entry-level position, I believe it will take you about 3 to 6 months to get acclimated. From 6 months to about 1.5 to 2 years, you’ll enter the proficiency stage, where you’ll become highly skilled in your trade. It can take up to 4 or 5 years to reach full proficiency, depending on your role and dedication.

During this time, focus on developing your skills, leading people if that’s your goal, and honing your communication abilities. Prepare for each task, execute it, and then reflect on it. This cycle of preparation, action, and reflection will set you up for success.

How to Be Successful in Construction

Whether you want to progress to any position or remain in your current role, strive to be the best worker you can be. That means being clean, safe, organized, proficient, and a good team player. Mentor others, teach your skills, and continuously improve every aspect of your work. Take care of your body, stretch, and maintain your health to create a sustainable work environment.

My father was a ready-mix driver, and I’m a business owner. There’s nothing better or worse about either of us, but he was, in my opinion, the best ready-mix driver in the world. His truck was always clean, he was always on time, and he was always organized. No matter where you go in your career, do it with excellence.

I hope this timeline has helped you understand what to expect when entering and advancing in the construction industry. If you’re considering a career in construction, please keep an open mind—there’s so much potential, and we need you!

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How Long After Closing Can You Move into New Construction?

Posted on September 5, 2024October 14, 2024 by Jason Schroeder

Read 8 min

In this blog, we’ll dive into the timeline for moving into a newly constructed home after closing. Whether you’re eager to settle in or curious about the factors that might delay your move-in, we’ve got you covered with insights on what to expect and how to streamline the process.

What Is the Closing Process?

Closing is the final step in the home-buying process. During closing, all outstanding fees are paid, escrow funds are cleared, and the buyer and seller sign the necessary documents to transfer ownership. Typically, you can move in immediately after closing, but several factors might influence this timeline.

How Does an Immediate Move-In Work?

An immediate move-in happens when the closing process is complete, all paperwork is signed, money has been transferred, and construction is finalized with no outstanding items on the punch list. If there are no pending permits or issues with the AHJ (Authority Having Jurisdiction), you’ll receive the keys and can move in right away. However, this ideal scenario doesn’t always align with reality. Let’s explore why.

The Purpose of a Final Walkthrough

A final walkthrough is conducted to ensure that everything agreed upon between the buyer, seller, and contractor has been completed. If there are any items that need correction, this could extend the closing process and delay your move-in date.

What Happens During the Final Inspection?

Before you can move in, the building must pass a final inspection, confirming that all permit and life safety requirements are met, and everything is up to code. Delays in obtaining permits, making last-minute changes, or waiting on final sign-offs can affect your move-in schedule.

How the Punch List Might Delay the Closing Process

Punch list items, such as touch-up paint or minor repairs, need to be addressed before the building is officially signed off. Sometimes, the city or AHJ might approve the building from a code compliance and life safety perspective, but the buyer might still require aesthetic changes. The extent of these punch list items could delay your move-in and closing process.

Important Reminder Before Demobilizing Contractors

Ensure that all punch list items are completed before the contractor demobilizes. If you wait until after demobilization, you could be stuck waiting for weeks, delaying your move-in, affecting movers, and disrupting your entire moving process. It’s crucial to address these items as soon as possible.

What to Understand About Utility Connections

You can’t move into your new home without utilities such as gas, power, water, and communications. While transferring existing services is usually quick, new hookups can take longer. It’s important to ensure that your new home is fully commissioned and operational with all necessary services before moving in.

How to Prepare for Moving In

Scheduling movers and coordinating the initiation of services requires careful planning. It’s wise to build in a buffer between your closing date and move-in date to account for any unforeseen delays. If you anticipate moving in on the 13th but face delays with punch list items or service setups, consider scheduling your move-in for a later date, such as the 16th or 18th, to avoid last-minute complications.

Usual Time Frames for the Closing & Move-In Process

Here are some typical timelines you can expect:

Same Day or Next Day: This is the ideal scenario when there are no issues with closing or final inspections.
A Few Days or a Week: Minor delays due to final inspections, punch list items, or utility setups can extend the process by a few days or up to a week.
A Week or Two: In cases with more complex issues, such as holidays, vacations, or construction delays, your move-in could be pushed back by a week or two.

Important Reminders for the Closing & Move-In Process

Understand the components of the closing process, ask lots of questions, and develop a strategic plan that accounts for potential delays. It’s crucial to be methodical, use this blog as a guide, and be proactive throughout the entire process.

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What Is Construction Planning And Scheduling?

Posted on August 28, 2024August 28, 2024 by Twins Team

Read 8 min

In construction, it’s critical to understand the difference between planning and scheduling. While many may confuse the two, they are not the same thing. Being a true builder means mastering the art of creating a production system, not just making pretty pictures on paper.

The Difference Between a Plan and a Schedule

At its core, a plan is a detailed proposal for achieving or doing something. A schedule, on the other hand, is the written representation of that plan—outlining the activities required, step by step, to accomplish it. But a schedule is just one component of a broader plan.

Think of a schedule as a visual representation of the plan, but remember that there are many other elements that contribute to a successful construction plan. You need written instructions, maps, zone diagrams, risk and opportunity registers, and logistics plans. If all you have is a 76-page CPM schedule that no one can read or understand, that isn’t a plan. A true plan encompasses so much more.

The Goal of a Construction Plan

The primary purpose of a plan and schedule is not just to get things done but to produce efficiently while meeting the client’s needs. A construction plan must ensure timely project completion, meet quality standards, and minimize costs. The ultimate goal is to build a production system that achieves this with the right throughput and the shortest duration, while maintaining the highest level of quality.

As General Dwight Eisenhower famously said, “Plans are worthless, but planning is everything.” This reflects a crucial truth in construction: a static plan is useless, but the act of planning is invaluable. By engaging in continuous planning, a project team learns how to execute the project and adapts as it progresses.

Why Construction Planning is Essential

There are three key reasons why construction planning is essential:

Learning the Project:
Effective planning helps the entire project team understand the scope and intricacies of the project. It forces them to dive into the details of the contract, drawings, specifications, and logistics. This understanding is vital for ensuring proper execution in the field.
Getting Everyone on the Same Page:
A well-visualized plan ensures that everyone on the team understands the project vision and goals. When everyone is on the same page, they can contribute their expertise and ingenuity to achieve the plan’s objectives. This helps avoid one of the common wastes in construction—failing to leverage the team’s collective wisdom.
Getting the Plan Right:
The planning process allows for constant refinement. Every project should go through multiple iterations of its plan to account for risks, contingencies, and adjustments. A plan frozen in time is useless—it’s the ability to update and adapt the plan that makes it effective. As the project evolves, the plan should, too.

Eight Key Elements of Every Construction Plan

To create a successful production plan, consider including the following eight key elements:

Takt Plan as Your Master Schedule:
This high-level schedule outlines the overall project strategy from start to finish.
CPM Summary (If Required):
Provide a high-level CPM summary to comply with any contract provisions.
Takt Zone Maps:
These maps visually represent how trades will progress through different zones of the project.
Logistics Plans:
Ensure that all logistics are carefully planned, considering the six key phases of logistics planning.
Basis of Schedule:
This narrative explains the context surrounding your production plan, including start and end times, overall strategies, and agreements with trade partners.
Trailer Design:
Set up a collaborative visual environment using tools like the Last Planner® System to communicate and adjust the plan with the team.
Organizational Chart:
Clearly define the roles and responsibilities of each team member, ensuring accountability.
Risk and Opportunity Register:
Track risks and opportunities throughout the project to continuously optimize the plan.

Final Thoughts for Construction Supervisors

Remember, successful construction projects don’t go wrong—they start wrong. As a construction manager, your number one skill is planning. Your job is to create production plans that ensure your team can build successfully, efficiently, and on time. Planning is a continuous process that allows for adjustments based on real-time feedback and evolving project needs.

So, as you go forward, keep in mind that while plans may be useless, planning is everything. And before you break ground, make sure you’ve planned for success.

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Why Is It Important To Maintain A Clean Workplace?

Posted on August 28, 2024October 17, 2024 by Twins Team

Read 9 min

Get ready to understand cleanliness on a whole new level. Want to enjoy your work more? Looking to elevate your game when it comes to managing a project? Well, get ready to clean your mindset and elevate your productivity because we’re about to dive into why maintaining a clean workplace is critical for success.

How a Superintendent’s Mindset Affects a Construction Project

Let’s start with a game-changing concept: whatever you have in your mind manifests on the project. This might be tough for some to hear, but it’s true. If a superintendent lives in chaos—whether it’s a messy truck, an unkempt desk, or disorganized paperwork—it will inevitably reflect on the project.

A dirty project site is a direct reflection of the superintendent’s mindset. If your project is unclean, your mindset is likely cluttered. If the project is behind schedule, the leadership is unfocused. If the site has low morale, it’s because the mindset driving it is negative. Cleanliness starts in the mind and translates into your work environment.

The Impact of Cleanliness on Project Success

It’s not enough to ask someone with a messy desk, a truck filled with trash, and a disorganized life to run a clean and organized project. If their personal surroundings are chaotic, they won’t be able to manage the complexities of a multi-million-dollar project site effectively.

The role of a superintendent is a highly professional and well-trained position, one that requires precision and discipline. And that starts with maintaining cleanliness, safety, and organization. Cleanliness isn’t just about aesthetics; it directly impacts productivity, safety, and morale.

Why Cleanliness Matters on the Project Site

Why is cleanliness such a big deal on a construction site? Because every effective management tool is visual. You can’t manage what you can’t see. In a dirty environment, it’s impossible to identify bottlenecks, safety issues, or quality concerns. Cleanliness allows you to see problems before they escalate.

There’s also a psychological impact. Studies show that environments influence our emotions and stress levels. A cluttered, dirty space raises stress, while a clean, orderly environment promotes calm and clarity. Outer order brings inner calm. In a clean space, workers can focus, problem-solve, and be more productive.

Cleanliness as a Mindset

Cleanliness is more than a task—it’s a mindset. To achieve a clean and efficient project site, you need to start with your mindset, then align your personal life with supportive habits, and finally, implement cleanliness on-site. Cleanliness is the foundation of all other effective systems.

Paul Akers, a pioneer in Lean thinking, emphasizes the importance of daily improvement. Every day, workers should focus on cleaning and organizing their areas, identifying problems, and implementing small improvements. Imagine if every crew took responsibility for their environment and improved it daily—our construction projects would rival the precision of manufacturing.

Benefits of Maintaining a Clean Project Site

Here are some of the key benefits of maintaining cleanliness on your project site:

Enhanced Safety: Cleanliness reduces the risk of slips, trips, and falls—the most common incidents on construction sites. A clean site makes it easier to spot safety hazards like missing handrails or unstable structures.
Improved Morale: A clean environment fosters inner peace, which elevates the morale of the entire job site. Workers can focus on their tasks rather than constantly battling clutter and disorganization.
Leadership Development: Maintaining cleanliness is one of the hardest things to manage on a site. Once you master it, you’ll be able to tackle any challenge.
Foundation of Lean Thinking: Cleanliness is the starting point for Lean principles. It helps you identify waste, improve processes, and drive efficiency.

On the flip side, a messy environment leads to low morale, safety incidents, and production delays. A good foreman, worker, superintendent, or project manager is always clean and organized. Cleanliness is an indicator of excellence.

Learn More With These Resources

Ready to implement cleanliness on your job site? Check out our guide on how to introduce cleanliness practices and start improving your site today. Grasp the importance of cleanliness and take your project management skills to the next level!

Cleanliness isn’t just a habit—it’s a mindset that can transform your project and lead you to success. So, let’s start with cleanliness on our jobs and elevate our performance to new heights.

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How Do You Delegate Responsibilities To Your Team?

Posted on August 28, 2024August 28, 2024 by Twins Team

Read 9 min

If you’re overwhelmed by trying to do everything yourself, you’re in the right place. Proper delegation is key to effective leadership, but it requires careful planning, clear communication, and an understanding of the tasks at hand. In this blog post, we’ll explore how to delegate effectively and what essential elements you need to teach the person you’re delegating to, so that the process goes smoothly. Let’s dive in!

Why Delegation Is Important

Before we talk about how to delegate, let’s first understand why it’s essential. A well-known tool for prioritization is the Eisenhower Matrix, which divides tasks into four quadrants:

Important and urgent – things you should do immediately.
Important but not urgent – things you should plan for.
Urgent but not important – things you should delegate.
Neither important nor urgent – things you should not do at all.

Effective leadership means focusing on tasks that are important and urgent or important but not urgent. Anything urgent but not important should be delegated. If you consistently take on tasks that fall into this category, you’re not allowing others to grow and take responsibility.

Delegation Is Not Disrespectful—It’s Empowering

A crucial reminder when delegating tasks is that it’s not disrespectful to ask someone else to take on work. On the contrary, delegation is an opportunity for others to gain experience and develop their skills. By delegating, you’re contributing to their career progression and showing trust in their abilities.

Setting Up the Environment for Delegation

Before you start delegating tasks, you need to ensure the right structure is in place within your team. Here are a few steps to prepare:

Clearly Define Roles: Ensure everyone on your team has a defined role and that expectations are transparent. For instance, you might ask your team, “What does everyone expect from me as a leader?” This can help clarify roles and create a shared understanding.
Create a Scorecard for Each Role: Document the responsibilities of each role so everyone knows what’s expected of them. This clarity helps in understanding who should take on specific tasks.
Provide the Right Tools: Ensure that the people you’re delegating tasks to have the tools, training, workspace, and time needed to complete their assignments effectively.
Be Ready to Accept Their Best Efforts: When you delegate, be prepared to accept the efforts and ideas of your team, even if they differ from your own approach. Let them utilize their skills and creativity to get the job done.
Own the Follow-Up: While your team is responsible for the effort, you are still responsible for setting clear expectations and following up to ensure the work is completed properly.

Steps to Effective Delegation

Once your environment is ready, you can start the delegation process:

Use the Eisenhower Matrix: Begin by identifying tasks that you should delegate. Delegate tasks that are urgent but not important, and consider who is the best person to take them on.
Find the Right Person: Assign tasks to someone who is trained, capable, has the capacity, and would benefit from the experience. Avoid overwhelming your team with too much work, and ensure they have the skills needed to complete the task.
Set Clear Expectations: Provide detailed instructions for the task. Use tools like the impact filter to clarify:
- The purpose of the assignment
- The importance of the task
- The ideal outcome
- Success criteria
- The deadline
Allow Time and Space: Once you delegate a task, give your team the time and space to complete it without micromanaging. Let them iterate their work frequently and check in to ensure they are on the right track.
Offer Assistance: Check in with the person you delegated the task to, not to control the process but to offer support. Make it clear that you’re there to help if needed but trust their ability to get the job done.
Accept and Praise Efforts: When the task is completed, accept their best efforts, and offer praise for their work. If the task wasn’t done to your satisfaction, use it as a learning opportunity for both of you. Take ownership of any unclear instructions and provide feedback for improvement.

Conclusion

Delegation is a vital skill that allows you to focus on the tasks that matter most while helping your team grow. Remember, you don’t have to do everything yourself. Effective delegation creates a stronger, more capable team. Implement these strategies, and you’ll see the benefits of shared responsibility.

You win as a team!

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What Is A Change Order In Project Management?

Posted on August 28, 2024August 28, 2024 by Twins Team

Read 9 min

In this blog post, I’m going to share with you the 10 commandments of change orders and how to keep them from derailing your team. You’ll find these principles invaluable, so let’s dive right in.

What Is a Change Order?

A change order is a document used to alter the original agreement. It details changes in scope, cost, and schedule. Often, the construction contract will dictate the change order process, which can arise from design changes, unforeseen conditions, or any reason to add or adjust the scope of work. It’s crucial not to proceed with work until you have financial approval. Always open a draft change order in your project management system to stay organized.

Commandment #1: Know Thy Contract

Success with change orders begins with understanding the contract. Know the change order process and the rules that govern it.

Commandment #2: Do Not Give Away Leverage

The owner wants the project, including any changes, completed. You just want to be compensated for the work. Don’t give away your leverage by doing the work without having financial approval in place.

Commandment #3: Know the Point of Release

Never, under any circumstances, perform change order work without a signed and authorized change order. Know the exact point where you can proceed with the work and receive payment.

Commandment #4: Ask for What You Need

When pricing a change order, be specific. If there’s demolition, reinstallation, additional hours, or any associated cost—price it in. Do not assume you can add more later; ask for what you need from the start.

Commandment #5: Time Is Money

Don’t just focus on the financial aspect—ensure you’ve accounted for time. Get the time extension you need, following the contract’s rules.

Commandment #6: Surprise Not the Owner

Never assume the owner knows about delays and disruptions. They need information to manage budgets and schedules. Keeping them informed helps with getting fair compensation.

Commandment #7: Be Persistent

Persistence yields results. If something needs to be resolved, stay on it until it’s done.

Commandment #8: Know Your Bargaining Power

You have just as much bargaining power as the owner because they need you to complete the work. Don’t give away your leverage.

Commandment #9: The Job Isn’t Done Until the Money Is Collected

Unsuccessful managers make excuses, but successful ones ensure profitability. The job isn’t complete until you get paid for the work you’ve done.

Commandment #10: Make It Lawyer-Proof

Ensure all documentation is in the correct format and can stand up in court if needed. Protect your right to compensation by following the proper legal guidelines.

The Reality of Change Orders

There’s a common perception that change orders aren’t great for profitability. The administrative burden can be immense, and many trade partners may be doing you a favor by agreeing to them. Whenever possible, reduce the number of change orders, as they can create significant variation in a project.

How to Prevent Change Orders from Derailing Your Project

Change orders can bring chaos, but if managed well, they don’t have to derail your project. Here’s a foolproof method to keep them in check:

Clearly Identify Impacts: As soon as a delay or change occurs, document it in your meeting minutes, daily reports, and legal schedule. Make sure to keep the main part of your workforce moving forward. Change orders should not disrupt your primary work.
Allocate Specific Labor: If your team doesn’t have the capacity to manage change order documentation and approvals, hire additional resources. Keep your main team focused on the original contract work, and handle change orders separately.
Prioritize the Contract: Always focus on fulfilling your contractual obligations first. Change orders should be secondary in priority to ensure your project team stays on track and avoids distraction.

A Real-World Example

John Kaufman, a General Superintendent, once shared a story on our podcast about recovering a project overwhelmed with change orders. By separating the management and labor for the change orders from the main workforce, the project was successfully delivered. The key was maintaining focus and morale while addressing change orders in a systematic way.

Final Thoughts

The only time change orders derail a project is when they create unmitigated chaos and variation. By following the 10 commandments and keeping your eye on the ball, you’ll avoid those pitfalls.

If you’re ready to master change orders and keep your projects on track, I’ve linked a beautifully formatted guide below that outlines these 10 commandments. Use it to safeguard your project, and let’s continue on the path to success!

On we go!

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What Is The Role Of A Project Administrator?

Posted on August 28, 2024August 28, 2024 by Twins Team

Read 11 min

In this blog post, we’re going to cover an often-overlooked yet vital role in the construction industry: the project administrator. Do you currently work with a project administrator? If not, you’re missing out on one of the coolest and most impactful positions on any job site. Want to know how to effectively partner with a project administrator and make the relationship sustainable? We’ll cover that in detail below.

What Is The Role Of A Project Administrator?

A project administrator is responsible for coordinating project activities, managing schedules, and ensuring that deliverables are completed on time and within budget. They support breaking the project down into manageable steps, create workflows, analyze risks, and manage project documentation. This role is essential for supporting the entire team, ensuring that key administrative functions are handled smoothly, and that both the superintendent and the project manager can focus on higher-risk tasks.

Project administrators also handle routine administrative tasks such as managing emails, calls, and visitors, often providing a public interface to the management team through the job site trailer. In short, they keep things running smoothly, ensuring the stability of all administrative functions.

How Project Administrators Provide Stability

One of the key benefits of a project administrator is the stability they provide. From handling orientations and managing project signage to scheduling team meetings and providing notifications to neighbors, they make sure everything that needs to work consistently does so. This allows project managers and superintendents to focus on critical tasks without worrying about the smaller but essential details, like ensuring that the onboarding system is functioning or that the signage is updated.

How Project Administrators Maintain Consistency

By managing these systems and processes, project administrators ensure a level of consistent quality. If different members of the team were tasked with these duties, it would likely lead to inconsistency and a drop in quality. A dedicated project administrator ensures that these routine but crucial tasks are handled consistently, freeing up other team members to focus on their specialized work.

How Project Administrators Ensure Standards Are Met

Project administrators play a key role in upholding project standards. Whether it’s maintaining training standards, onboarding protocols, or safety and quality expectations for trade partners, project administrators make sure that everything aligns with the company’s requirements. This ensures that when trade partners arrive on-site, they are ready to work, fully trained, and equipped to meet the project’s standards.

How Project Administrators Enable Leaders to Focus on Higher-Risk Work

The work handled by project administrators enables other project leaders, such as project managers and superintendents, to focus on higher-risk and more complex tasks. With the project administrator taking care of routine, consistent tasks, these leaders can concentrate on major decisions, coordination efforts, and other high-impact work that drives the project forward.

Importance of Respecting Project Administrators

One of the most important things to remember is that a project administrator is not there simply to take on all the tasks you don’t want to do. This role is vital for creating stability and consistency on the project site. It is crucial to respect this position, appreciate the hard work involved, and never take it for granted. Simple acts of recognition, such as saying thank you or helping lighten their load when needed, go a long way.

How to Help Project Administrators with Their Needs

A project administrator’s job can sometimes feel thankless, even though they often appear organized and self-sufficient. It’s always a good idea to ask them directly what they need to do their job better and what support they may require. Small gestures of appreciation, such as giving them an afternoon off or offering a token of thanks, can make a big difference in keeping them motivated.

Provide Clear Instructions

One way to support project administrators is by ensuring that instructions are clear and unambiguous. This means their role scorecard, assignments, and workflows should be well-defined. When they have clarity in their responsibilities, they can perform their job at the highest level and contribute to the overall success of the project.

Always Reduce Waste

It’s essential to treat the project administrator’s role with the same focus on lean principles as other positions. This means continuously seeking to eliminate waste from their processes. They should be focusing on necessary, value-added activities, not being burdened with inefficient or redundant tasks.

Important Advice for Project Administrators

If you are a project administrator, your role in keeping the project stable is critical. The higher the level of stability you maintain, the more productive and enjoyable the job site experience will be for everyone. Support your team members and help them stay ahead of their tasks by removing roadblocks and keeping the project on track.

Additionally, always look for ways to help your team leaders focus on their high-risk tasks by managing the consistent, day-to-day functions. Your contribution to the project’s flow and success is invaluable.

What Success Looks Like for Project Administrators

Success for a project administrator means that everyone on the project, from workers and foremen to designers and vendors, can arrive on-site and find everything in order. Clear systems should be in place for orientations, signage, permits, and other administrative functions, creating a stable and clean environment where work can be executed efficiently. When these systems are running smoothly, project managers and superintendents can focus on building without distraction, ensuring the success of the entire project.

This is what success looks like in the role of a project administrator.

Learn More With These Resources

To help you elevate your project administrator role, we’ve linked a free resource that outlines this position in detail. Once you implement these best practices, you’ll see remarkable improvements in your projects.

On we go!

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General Contractor vs. Construction Manager: Understanding the Differences

Posted on August 28, 2024August 28, 2024 by Twins Team

Read 9 min

In this blog, we’ll dive into the differences between a General Contractor (GC) and a Construction Manager (CM), and explore when these two roles actually come together. If you’re curious about the distinctions between the two and how to approach each role effectively, you’re in the right place.

Importance of Understanding Different Roles in a Construction Project

Understanding the distinct roles and responsibilities in a construction project is crucial for building a successful team. Every project starts by clearly defining what each team member is responsible for—and more importantly, what they are accountable for. The differences between a General Contractor and a Construction Manager are significant, but there are key aspects that should be a focus regardless of which role you play. Drawing from my experience at Elevate and as a General Contractor at LeanBuilt, I’ll share insights that can help you navigate these roles.

The Role of a Construction Manager

A Construction Manager acts as an advisor and overseer of the entire construction project. They work closely with the owner from the beginning—sometimes even during the design phase—all the way through to project completion. Their primary responsibility is to ensure the project stays within budget and on schedule.

Construction Managers typically work on a fee basis. They do not take on financial risk in the project but are hired to make sure it stays on track. Their responsibilities include:

Planning and scheduling.
Budget management and cost control.
Coordination with engineers, architects, contractors, and subcontractors.
Ensuring safety compliance.
Assuring quality.
Communicating with all stakeholders.

A Construction Manager may work as part of a construction management firm or as an independent consultant. However, it’s important to note that they are not necessarily the General Contractor.

The Role of a General Contractor

A General Contractor, on the other hand, is directly responsible for executing the work on-site with the trade partners or subcontractors. Unlike a Construction Manager, a General Contractor is a part of the financial structure of the project, meaning they own the risk. They are usually incentivized based on the success of the project, with their fee tied to performance.

The responsibilities of a General Contractor include:

Hiring subcontractors.
Procuring materials and equipment.
Ensuring construction adheres to plans and specifications.
Managing the construction schedule.
Addressing issues that arise during construction.
Ensuring compliance with building codes and safety regulations.

General Contractors are typically hired by the project owner or developer and work under contracts like lump sum, cost-plus, or guaranteed maximum price (GMP). Their role is essential in managing the day-to-day aspects of the construction process.

How a Construction Manager at Risk (CMAR) Contract Works

One interesting hybrid approach is the Construction Manager at Risk (CMAR). In this setup, the Construction Manager starts early in the design phase, helping the owner manage the project from preconstruction through to execution. If the Construction Manager reaches a guaranteed maximum price (GMP) agreement for the design, they essentially take on the role of the General Contractor, assuming the risk for the construction phase.

This model combines the best of both worlds: the advisory role of the CM with the accountability of the GC. I believe it’s the most effective approach because it ensures the party managing the project has “skin in the game,” which is crucial for accountability and successful project outcomes.

How to Lessen Risks in a Construction Project

One of the most significant risks in a construction project comes from segregating the design and construction phases. When the General Contractor is not involved in the design, it can lead to gaps in understanding and increased risk for the owner. A CM at risk approach helps to narrow this gap by involving the contractor in the design process, reducing the potential for miscommunication and errors during construction.

The Key to a Successful Construction Project

The key to a successful project is ensuring that the party running the project has planned it thoroughly, can bring all interests together, and has a vested interest in its success. Whether you choose a CM, GC, or CM at risk, make sure that the structure of your project includes all these components. On larger projects, you might involve both a CM and a GC. If so, it’s critical that they collaborate effectively and do not work at cross purposes.

Benefits of General Contractors That Do Self-Perform Work

Finally, I want to emphasize the advantages of General Contractors that do self-perform work. These GCs not only manage but also directly participate in the building process. The benefits include:

Greater control over quality.
Improved cost efficiency.
Increased schedule flexibility.
Enhanced expertise and problem-solving on-site.
Better risk management.
Competitive advantage.
More knowledgeable builders within the organization.
Increased profitability.
Improved reliability and coordination on the project site.

I’m a strong advocate for GCs that self-perform because they bring an added layer of reliability and expertise to the project, leading to better outcomes for all stakeholders.

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How To Create A Culture Of Trust In The Workplace

Posted on August 21, 2024August 21, 2024 by Twins Team

Read 12 min

You can’t build anything without trust—it’s literally crucial to everything we do. In this blog post, we’re going to share three key factors to building trust, along with specific ways for you to foster trust at every level. We’ll also explore what this looks like on the job site from a practical standpoint. Let’s dive in!

What is Trust?

Before we dive into the “how,” let’s clarify what trust is. For you to trust me—and I hope you do—you need to feel confident in three things: my intentions, my experience, and my track record.

Intentions

What am I trying to achieve in our relationship? Are my motives good, or are they selfish? Your ability to trust me starts with knowing that my intentions are honest and aligned with the greater good.

Track Record

Have I been successful before? When it comes to building trust in a workplace setting, you want to know if I’ve done it before. If I’ve proven my capability, you’ll have a reason to trust me.

Experience

Do I have the relevant experience? My experience should resonate with you. If I’ve worked in the fields you care about, you’ll find it easier to trust my input.

Trust is built on these three factors—intentions, track record, and experience. Together, they form the foundation of any successful relationship, especially in a team environment.

Building Trust on a Construction Project

To create trust on your project site, it’s essential to foster it in three distinct areas:

With the project leader
Within the project itself
Among the crew members and their respective teams

Let’s break down some practical steps to build trust in each of these areas.

How Leaders Can Build Trust

As a project leader, it’s your responsibility to establish trust across the team. Here are seven key strategies to help you do that:

Orientations

Kick things off with an orientation that’s captivating and useful. Demonstrate your passion and clearly communicate your expectations. Even if you can’t attend every orientation, consider recording a video where you personally address the team. This small step shows your commitment and begins to build trust.

Foreman Huddles

Daily foreman huddles are essential for collaborative planning. Actively listening to your foremen and addressing their needs will build trust throughout the team. The workers will follow their foreman’s behavior, and as trust grows at the foreman level, it will extend to the entire project.

Worker Huddles

Taking just five to ten minutes each morning to engage with workers can significantly boost trust. This is a time for training, recognition, and open communication. Workers will feel valued and connected, leading to higher trust levels across the board.

Engagements

Engaging with your team through events like barbecues, holiday celebrations, or even just small gatherings can go a long way. When workers feel appreciated, they are more likely to trust you and the project.

Site Conditions

The condition of the project site speaks volumes. Clean restrooms, organized entryways, and well-maintained lunch areas are signs of respect. When workers see that you care about the environment they work in, they will be more inclined to trust you and reciprocate by treating the site well.

Leading by Example

Show your team that you follow the same rules they do. Whether it’s picking up trash, helping with tasks when needed, or simply shaking hands with workers, these small actions show that you’re a leader who cares. Your hands-on approach will strengthen trust across the team.

Micro-actions

It’s often the small gestures that build the most trust. Saying thank you, acknowledging someone’s efforts, or even bringing snacks to the lunch area can have a significant impact. These micro-actions show that you genuinely care, and they help create a strong bond with your team.

Trust Between Trade Partners

In addition to building trust with leadership, it’s essential to foster trust between trade partners. Here are four key strategies for creating trust among trades:

Contractor Grading

Create a grading system to evaluate contractors on cleanliness, safety, punctuality, and rule compliance. When everyone is held to the same standards, trust between trades will grow. Enforcing this grading system ensures that each contractor is accountable, which in turn strengthens the project’s stability.

Worker Huddles

Worker huddles are not only essential for leader-to-worker trust, but also for fostering trust between different crews. Use this time to build camaraderie, encourage teamwork, and recognize achievements.

Mutual Accountability

Establish shared standards and enforce them consistently. When everyone is held accountable to the same expectations, trust will naturally develop between trade partners. This mutual accountability fosters a cooperative environment.

Implementation of Last Planner System

A system that encourages teams to make and keep commitments helps build trust. When teams are transparent, collaborative, and accountable, they begin to rely on each other more, creating a stronger, more unified project team.

Building Trust Between Foremen and Crews

Finally, crews must trust their own foremen for a project to succeed. Here are three ways to foster that trust:

Crew Preparation Huddles

Use the crew huddle as a time to review the day’s tasks, address concerns, and ensure everyone understands the plan. A well-executed crew huddle can set a positive tone for the day and help build trust between workers and their foremen.

Check-ins Throughout the Day

Regularly check in with workers to see how they’re doing and offer support. These moments of interaction show that you care about their success and well-being, which builds trust.

Consistency

A consistent crew that works together over time will naturally develop trust. Whenever possible, keep teams intact to maintain that trust and strengthen working relationships.

Two Key Factors for Workplace Trust

To wrap things up, there are two key factors that will help you build trust in the workplace:

Worker Huddles
Nothing connects a team like coming together daily as one unified group. You can’t be one team unless you meet as one team.
Ask What Builds Trust
At every level—worker, foreman, project team, owner, architect—ask the question: “What builds trust for you?” Once you know the answer, respond to it and actively work to build that trust.

Trust is the cornerstone of a successful team and project. By implementing these strategies, you’ll create a workplace culture where people trust each other, collaborate effectively, and perform at their best.

I hope you use these tips to build trust in your team and experience the benefits of working in an environment where trust is at the core of everything you do.

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