Setting Boundaries!

Read 19 min

You Are Not Setting The Right Boundaries On Construction Project And You Deserve To Because Boundaries Protect Everyone From Chaos

Research laboratory project. Jason decided he was going to make sure people did their own work. Ran their own crews. Implemented contractor grading. Set proper boundaries. Not in emotional dramatic way. But in dispassionate way: I do not expect anything from you but I do have standards and I will appreciate everything good that you do but I am still going to do the right thing. These are my boundaries. And trades pushed back. Said: this is too rigid. Too controlling. Too demanding. But Jason held line. Because when boundaries are crossed and you allow people to do that you end up playing savior with people. 

If you let people treat you any kind of way. If you let people disrespect you. If you let people do that in your organization that is going to become culture. Culture is behaviors and beliefs of social group. If you let people cross boundaries that becomes culture. And that culture determines your success. So Jason set boundaries for trades: must keep site clean, must keep site organized, everyone must be safe according to orientation and basic OSHA safety training, trades must complete their daily reports and do their basic legal requirements on project site. Those are boundaries. Those will take place. Jason will stand in way. Two options: employers either going to fire him or they are going to work within these boundaries because it is right thing to do. And contractor grading sheet is literally just formal way of having boundaries. Is trade partner clean? Have they had to be reminded to be clean? Are they taking care of campus or neighbors? Do all crews have safety plans JHAs and pre-task plans for their daily work and turned in? Are foreman and workers on time for huddles? Are deliveries scheduled coordinated and on time? Are materials and manpower ready for commitments that week? Those are boundaries. 

If somebody crosses those boundaries then we will do right thing. Adjust process. Adjust situation. Remove person from project. But those things will happen. And most important boundary: clean and steady. We are not going to make workers go fast to overcompensate for failure in project. They will work at steady and reasonable and responsible pace but they will not go fast and be forced to be put in unsafe situations. That is boundary. And project finished on time. Under budget. With remarkable stability. Not because Jason was controlling. But because boundaries protected everyone from chaos created when standards do not exist. If your project needs superintendent coaching, project support, or leadership development, Elevate Construction can help your field teams stabilize, schedule, and flow.

The Difference Between Emotions And Boundaries

There is difference between somebody who has emotions and somebody who has boundaries. And it is totally okay for us to have boundaries. A lot of us have tendencies to get mad. And we use anger as crutch. But real woman and real man once they have arrived at that state of training in that mindset can have difficult conversations without getting angry. Meaning they will get into mental paradigm where they still will do right thing.

Here are couple different circumstances we find ourselves in. If we expect lot of things from other people and we do not appreciate what is best or maybe we even do. But when we expect things from other people then when we are disappointed it causes emotional response or we use emotional response anger or sadness or whatever to manipulate other people most of time. And most people do not like hearing this when they first hear it but it is true. Most of time our emotional responses are way to manipulate other people and to assert control.

When we can get to point where we say: you know what I do not expect anything from others. I expect certain standards and I appreciate best that everyone has to give. Then we can get to really powerful point in our lives where we do not ever have to get angry. Where we can legitimately say: oh that did not happen. Well it still needs to happen. So I am going to do right thing. I am still going to do right thing but I am not going to get mad about it. So expect nothing. Expect certain circumstances and standards but appreciate people’s best and still do right thing according to circumstances and project standards that you need. That way we do not blame people. We start to blame process.

What in process is failing us to point where we need to go ahead and get it fixed? Then we can just say: all right this did not happen. What can we fix in process? And if there are behaviors processes and behaviors that are failing us we just take care of it in dispassionate way. We have boundaries.

Boundaries Jason Sets For Trade Partners

Jason’s boundaries for trade partners are clear and non-negotiable. Trades must keep site clean. Trades must keep site organized. Everyone must be safe according to orientation and basic OSHA safety training. Trades must complete their daily reports and do their basic legal requirements on project site. That is it. Everyone has to do that. Those are boundaries. Those will take place and Jason will stand in way. Two options: employers either going to fire him or they are going to work within these boundaries because it is right thing to do.

Contractor grading sheet is literally just formal way of having boundaries. Is trade partner clean? Have they had to be reminded to be clean? Are they taking care of campus or neighbors? Do all crews have safety plans JHAs and pre-task plans for their daily work and turned in? Are foreman and workers on time for huddles? Are deliveries scheduled coordinated and on time? Are materials and manpower ready for commitments that week? Those are boundaries. If somebody crosses those boundaries then we will do right thing. Adjust process. Adjust situation. Remove person from project. But those things will happen.

One of most important boundaries is clean and steady. We are not going to make workers go fast to overcompensate for failure in project. They will work at steady and reasonable and responsible and maybe little bit quick pace but they will not go fast and be forced to be put in unsafe situations. That is boundary.

Boundaries Jason Sets For Project Team

When Jason is project director or field director or general superintendent he has same boundaries for project team. Bathrooms have to be wonderful. Lunch areas have to be provided. That is boundary. Nobody is going to cross that boundary. We need to respond quickly to safety needs and to any other needs on project. There has to be clear plan for week and day that everyone can follow. We have to reduce variation and impacts with roadblocks daily. This site must always be clean and organized. Deliveries and material access has to be planned and enforced. Site has to be visually managed well for all workers and we have to make sure that everyone on site all trade partners succeed with owner.

Additional boundaries for project team: we need to process change orders in orderly fashion. Main workforce will continue working on contract work as we figure out changes. Workforce and trade partners all work collaboratively under GC’s direction. We do not have owner out there causing drama. Owner will be professional with project team and in meetings and not be abusive.

The Superintendent In Hawaii With Checklist On Door

Biggest reason supers get strung all over heck and back is because they do not have boundaries with their time. Superintendent in Hawaii sent Jason sign. He had sign on door saying: hey more than welcome to talk to you. You are always welcome. You are my team member. But whatever question you are going to give me have you already read drawings? Have you already looked at submittals? Have you already called your office? Have you coordinated with other trade partners? Have you exhausted all your resources? Just little cute little checklist to say: hey we should all do our own work.

At end of day trades need you as superintendent to be at helm steering ship. If you let trade partners make you answer all their RFIs run all your errands go to Home Depot solve all your problems go get all information interpret drawings all these things without them having to do it themselves then you are not at helm and everybody runs rampant.

With Jason’s time he time blocks his work. He has time to help throughout day but not always outside of those time blocks. Trades need to coordinate with other trades before talking to him. They need to research drawings before talking to him. They need to write their own RFIs. They need to research their own submittals. They need to call their own office. They need to go do research before wasting his time. Now if it is legitimate thing Jason wants everybody to feel open all time. But we have to have boundaries.

Boundaries Beyond Construction

Boundaries at home. Spouse cannot be abusive. Boundaries with children. You have to be here at 10:00. You are not going to ever look at pornography. You need to make sure that your computers are out in open spaces. We have boundaries at home. Boundaries at church. Boundaries with friends. You need to decide what your boundaries are.

It all comes down to this quote: success of any organization is determined by worst behavior that you or leader is willing to tolerate. If you do not have boundaries then you are tolerating everything and it is becoming culture and whatever culture you have will determine your success.

Signs You Need To Set Better Boundaries

Watch for these patterns that signal you are not setting proper boundaries and allowing chaos:

  • Trades interrupt you constantly throughout day with questions they should research themselves preventing you from being at helm steering ship creating firefighting mode instead of leadership mode
  • You spend entire day answering RFIs running errands going to Home Depot solving problems getting information interpreting drawings for trade partners who should do their own work leaving no time for roadblock removal or system improvement
  • Site stays dirty despite repeatedly asking trades to clean because you have not set boundary with consequences only verbal requests that get ignored creating culture where cleanliness is suggestion not standard
  • Deliveries show up unscheduled uncoordinated at wrong times blocking access ways creating chaos because you have not enforced boundary that all deliveries must be scheduled and approved in advance
  • Workers get forced to go fast to overcompensate for project failures creating unsafe conditions rework and defects because you have not set boundary protecting steady pace and proper planning
  • Trade partners skip huddles miss commitments do not prepare work come unprepared to meetings because you have not enforced boundaries with accountability through contractor grading or consequences

These are signs you are tolerating behaviors that destroy projects. And whatever worst behavior you tolerate becomes culture determining your success.

What Happens When You Do Not Set Boundaries

When boundaries are crossed and you allow people to do that you end up playing savior with people. If you let people treat you any kind of way. If you let people disrespect you. If you let people do that in your organization that is going to become culture. Culture is behaviors and beliefs of social group. If you let people cross boundaries that becomes culture.

Consider what happens on project without boundaries. Trade partner does not clean their area. You mention it verbally. They ignore you. You mention it again. They ignore you again. You eventually clean it yourself or have your laborers clean it. What have you taught them? That boundary does not exist. That they can ignore you. That someone else will do their work. And that becomes culture. Next trade sees first trade getting away with not cleaning. They stop cleaning too. Now entire site is dirty. And you spend all day trying to get people to clean instead of removing roadblocks and improving systems.

Or trade partner shows up unprepared to weekly work plan meeting. Has not coordinated with other trades. Has not researched drawings. Has not checked submittal status. Asks you questions during meeting that waste everyone’s time. You answer questions. You do research for them. You coordinate on their behalf. What have you taught them? That boundary does not exist. That they do not need to prepare. That you will do their work. And that becomes culture. Next week they show up unprepared again. Other trades see them getting away with it. They stop preparing too. Now entire meeting is waste of time with you doing everyone’s coordination work instead of making ready look-ahead and removing roadblocks.

Or foreman interrupts you constantly throughout day. Have you read drawings? No. Have you looked at submittals? No. Have you called your office? No. Have you coordinated with other trades? No. Have you exhausted all resources? No. But they want you to drop everything and answer their question immediately. You do it. What have you taught them? That boundary does not exist. That they do not need to do their own work. That you are available for interruption any time. And that becomes culture. They interrupt you more. Other foremen see them getting immediate response. They start interrupting too. Now you spend entire day answering questions that should never have been asked because people did not do basic research leaving you no time to be at helm steering ship.

This is why boundaries matter. Not because you are controlling or rigid or demanding. But because boundaries protect everyone from chaos that comes when standards do not exist.

The Contractor Grading Sheet As Formal Boundary System

Contractor grading sheet is literally just formal way of having boundaries. Instead of verbal requests that get ignored or emotional outbursts that manipulate people you have clear written standards that everyone knows and gets graded against creating accountability.

Is trade partner clean? Have they had to be reminded to be clean? Are they taking care of campus or neighbors? Do all crews have safety plans JHAs and pre-task plans for their daily work and turned in? Are foreman and workers on time for huddles? Are deliveries scheduled coordinated and on time? Are materials and manpower ready for commitments that week?

These questions define boundaries. And grading creates accountability. Trade partner who keeps site clean gets high grade. Trade partner who has to be reminded repeatedly gets low grade. Trade partner with low grade gets conversation about consequences. If they improve grade goes up. If they do not improve they get removed from project. No emotion. No drama. Just clear boundaries with clear consequences creating clear culture where everyone knows expectations and gets held accountable.

This is not mean. This is not controlling. This is respectful. Because clear is kind and unclear is unkind. When you set clear boundaries people know exactly what is expected. They can succeed or fail based on their own choices not based on whether you were in good mood or bad mood that day. They get treated consistently. They get graded objectively. They get opportunity to improve. And everyone benefits from culture where standards exist and get enforced.

The Most Important Boundary: Clean And Steady

One of most important boundaries which Jason mentions is clean and steady. We are not going to make workers go fast to overcompensate for failure in project. They will work at steady and reasonable and responsible and maybe little bit quick pace but they will not go fast and be forced to be put in unsafe situations. That is boundary.

This boundary protects workers from superintendent’s poor planning. If superintendent fails to remove roadblocks fails to coordinate trades fails to plan materials fails to create flow the natural response is to push workers. Go faster. Work overtime. Skip quality checks. Take safety shortcuts. Catch up from superintendent’s failures. And workers pay price with their bodies their families their safety.

Clean and steady boundary says: no. Workers will not pay for superintendent’s failures. We will work at steady pace. If we fall behind we will adjust schedule. We will add resources. We will change sequence. We will do whatever it takes to recover without overburdening workers. Because respect for people means protecting them from chaos created by poor systems.

This is hardest boundary to hold because superintendent feels pressure from owner from executives from schedule from budget. Easiest path is to push workers. Hardest path is to hold boundary protecting steady pace and fix systems instead. But hardest path is right path. Because workers are people not machines. And boundaries exist to protect people from chaos.

The Challenge

Stop using emotional responses to manipulate people and assert control when disappointed by their behavior. Start setting clear boundaries with dispassionate enforcement: expect nothing from people but appreciate their best and still do right thing according to standards. Stop tolerating behaviors that destroy projects thinking verbal requests or occasional outbursts will create change. Start implementing contractor grading sheet as formal boundary system with clear standards clear grading clear consequences creating accountability. Stop letting trade partners waste your time with questions they should research themselves preventing you from being at helm steering ship. Start setting boundary: coordinate with other trades research drawings write your own RFIs research your own submittals call your own office exhaust all resources before asking superintendent. Stop making workers go fast to overcompensate for your failure to remove roadblocks coordinate trades plan materials create flow. Start holding clean and steady boundary: workers will work at steady reasonable responsible pace even if that means adjusting schedule adding resources changing sequence to recover without overburdening people.

As the principle teaches: success of any organization is determined by worst behavior that you or leader is willing to tolerate. If you do not have boundaries you are tolerating everything. That becomes culture. That culture determines your success. So set boundaries. For trade partners: keep site clean and organized be safe complete daily reports do basic legal requirements. For project team: bathrooms wonderful lunch areas provided respond quickly to safety needs clear plan for week and day reduce variation with roadblocks daily site always clean and organized deliveries planned and enforced visually managed well all trade partners succeed with owner process change orders in orderly fashion workforce continues working on contract work while figuring out changes workforce works collaboratively under GC direction owner professional not abusive. 

For your time: time block your work trades coordinate with other trades before talking to you research drawings before talking to you write their own RFIs research their own submittals call their own office do research before wasting your time. And most important: clean and steady workers will not go fast to overcompensate for failure in project they will work at steady reasonable responsible pace because respect for people means protecting them from chaos created by poor systems. Boundaries are not controlling. Boundaries are protective. They protect you from being savior running around fixing everyone’s problems instead of leading project. They protect trades from unclear expectations that change based on your mood. They protect workers from being overburdened by poor planning. Set boundaries. Enforce boundaries. Create culture where standards exist. And watch everyone rise to occasion becoming a players. On we go.

Frequently Asked Questions

What is difference between setting boundaries and being controlling?
Boundaries are clear standards enforced dispassionately (expect nothing from people but appreciate their best and still do right thing according to standards), while controlling uses emotional responses to manipulate people and assert control, boundaries protect everyone from chaos while controlling protects ego.

How do I enforce boundaries without getting angry or emotional?
Stop expecting things from people which causes disappointment leading to emotional manipulation, instead set clear standards appreciate people’s best and do right thing dispassionately, if boundary crossed adjust process adjust situation remove person from project but no emotion just clear consequences.

What boundaries should superintendent set with trade partners?
Keep site clean and organized, be safe according to orientation and OSHA training, complete daily reports and basic legal requirements, have safety plans JHAs and PTPs for daily work, be on time for huddles, schedule coordinate and execute deliveries on time, have materials and manpower ready for commitments, contractor grading sheet makes these formal.

How do I set boundaries with my time without seeming unavailable?
Time block your work with dedicated help times throughout day, require trades to coordinate with other trades research drawings write their own RFIs research their own submittals call their own office exhaust all resources before asking you, checklist on door: have you done these things before interrupting me?

What is clean and steady boundary and why does it matter?
Workers will not go fast to overcompensate for failure in project they will work at steady reasonable responsible pace even if means adjusting schedule adding resources changing sequence, this boundary protects workers from paying for superintendent’s poor planning with their bodies families and safety proving respect for people.


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Meet Jason Schroeder, the driving force behind Elevate Construction IST. As the company’s owner and principal consultant, he’s dedicated to taking construction to new heights. With a wealth of industry experience, he’s crafted the Field Engineer Boot Camp and Superintendent Boot Camp – intensive training programs engineered to cultivate top-tier leaders capable of steering their teams towards success. Jason’s vision? To expand his training initiatives across the nation, empowering construction firms to soar to unprecedented levels of excellence.

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Posted in All

The Healing Power of Forgiveness

Read 21 min

The Grudge Problem: Why Unforgiveness Destroys Your Team Before It Destroys Your Project

Your foreman screwed up. Not a small mistake, a real problem that cost schedule and money. He made a call without consulting you. The decision was wrong. The consequences were expensive. And you handled it appropriately: you addressed it directly, applied consequences where needed, documented what happened, ensured it wouldn’t repeat. The professional response was executed correctly.

But you didn’t let it go. Three months later, you’re still thinking about it. Every time you see that foreman, you remember the mistake. When he speaks in meetings, you’re skeptical. When he makes suggestions, you’re resistant. When he needs support, you’re less generous than you’d normally be. You tell yourself you’re just being careful, protecting the project, and maintaining appropriate oversight. You’re not holding a grudge, you’re being responsible.

Here’s what most superintendents miss. That unforgiveness isn’t protecting your project. It’s destroying your team. The energy you’re spending nursing that resentment should be going to execution. The skepticism you’re applying to everything that foreman does is preventing him from contributing fully. The grudge you’re holding is consuming mental space that should be focused on coordination, planning, problem-solving. You handled the mistake professionally. But you never forgave it personally, and that unforgiveness is costing you more than the original mistake did.

The projects with the strongest teams aren’t led by superintendents who never experience betrayal, hidden information, or costly mistakes from team members. They’re led by people who address consequences appropriately and then let it go completely. Who understand that forgiveness isn’t soft, it’s strategic. Who recognize that holding grudges consumes energy that should produce progress? Who know that unforgiveness destroys teams before it destroys projects.

The Problem Every Superintendent Creates

Walk onto any project and watch what happens when someone makes a mistake that hurts the superintendent personally. A foreman hides information. A PM makes a bad call. A trade partner’s error creates expensive problems. The superintendent addresses it. Applies consequences. Documents what happened. Ensures it won’t repeat. The professional response is executed correctly.

But watch what happens afterward. The superintendent becomes cautious around that person. Questions their judgment more than others. Remembers the mistake when evaluating their contributions. Holds back support or trust. The professional consequences were applied and completed. But the personal grudge remains, consuming energy and undermining team dynamics months after the incident.

Most superintendents don’t recognize they’re holding grudges. They think they’re being appropriately cautious. Maintaining reasonable oversight. Learning from experience. They frame their ongoing resentment as professional responsibility instead of recognizing it as personal unforgiveness consuming resources that should go to execution. They don’t see that they handled the mistake correctly but never let it go emotionally.

The pattern shows up everywhere in construction. The superintendent who still resents a PM’s decision from six months ago, bringing less energy to their current collaboration. The foreman who remembers being undermined by a trade partner last year, creating unnecessary friction on the current project. The project manager who can’t forget that the owner’s rep questioned their judgment, approaching every interaction defensively. The professional consequences were applied appropriately. The personal forgiveness never happened.

Think about what holding grudges creates. You’re in a coordination meeting. The foreman who made that costly mistake three months ago suggests a solution. Your first thought isn’t “is this a good idea?”, it’s “remember when he screwed up before?” You evaluate his current suggestion through the lens of his past mistake instead of on its own merits. Maybe his idea is good. You’ll never know because you can’t hear it clearly through the resentment you’re still carrying.

Your PM hid information that created problems. You addressed it. Applied consequences. But now every time they report status, you’re wondering what they’re not telling you. Every update gets second-guessed. Every statement gets verified. Not because current behavior warrants suspicion, because past behavior created unforgiveness you’re still nursing. The energy you’re spending on skepticism should be going to coordination.

The Failure Pattern Nobody Recognizes

This isn’t about eliminating consequences or pretending mistakes don’t matter. This is about recognizing that unforgiveness consumes energy that should produce progress. That holding grudges destroys team effectiveness long after professional consequences have been appropriately applied. That you can address mistakes correctly AND let them go emotionally, and both are required for healthy teams.

Construction culture sometimes confuses accountability with unforgiveness. The superintendent who never forgets mistakes. The leader who remembers every failure. The team that brings up past errors when evaluating current performance. These patterns can look like accountability, like maintaining appropriate oversight and learning from history. And they’re dangerous because they teach people that holding grudges demonstrates professionalism, when actually it demonstrates inability to separate appropriate consequences from personal resentment.

So superintendents hold grudges thinking it protects their projects. They nurse resentments thinking it maintains appropriate caution. They remember mistakes thinking it prevents repetition. They never recognize that the energy consumed by unforgiveness costs more than the forgiveness would. They don’t see that grudges destroy team culture, limit contributions, and consume mental space that should focus on execution.

The story always goes the same way. Team member makes mistake that hurts superintendent personally. Superintendent addresses it appropriately: direct conversation, consequences applied, documentation completed, prevention measures implemented. Professional response is correct. But superintendent never lets it go emotionally. Months later, still thinking about it. Still evaluating that person through the lens of their past mistake. Still bringing less trust, less support, less generosity. Team effectiveness degraded not by the original mistake or its consequences, but by the unforgiveness consuming energy that should produce collaboration.

Nobody teaches superintendents that forgiveness is strategic, not soft. That letting go emotionally after addressing consequences appropriately protects team effectiveness. That you can hold people accountable AND forgive them completely—both are required, and one doesn’t replace the other. That unforgiveness destroys teams before it destroys projects because it consumes the energy and trust required for collaboration.

A Story From the Field About Letting Go

A superintendent was working with a leader who’d ignored something crucial about protecting others in the organization. The superintendent had constantly expressed desire to address the situation, protect the innocent, ensure things were handled appropriately. Through a series of steps, the leader wasn’t transparent, hid information. Finally it came out. The superintendent was “super upset.”

The story continues: “His reputation was also attached to mine. I was really hard-hearted. And I was standing in my bedroom one day just like angry. And Katie was like, ‘What is wrong with you?’ And I’m like, ‘I’m just so mad about this situation.'”

Notice what he said. Not “I’m hurt” or “I’m disappointed” or “I’m processing this.” He said “I’m so mad about this situation.” The anger was consuming him. Days after the incident, still standing in his bedroom, still angry, still letting it eat away at him. His wife could see it affecting him: “What is wrong with you?”

His response revealed his state: “I didn’t say, ‘I need to forgive.’ I said, ‘I’m so mad about the situation.'” He was focused entirely on the wrong, the anger, the resentment. Not on resolution or letting go—on nursing the grudge, harboring the resentment, keeping the wound fresh.

His wife gave him the path forward clearly: “Jason, you need to forgive. You need to go call him. You need to get him on the phone and you need to forgive.” Not “you need to address it professionally” or “you need to apply consequences.” Those had already happened. The professional response was complete. What remained was personal: “You need to forgive.”

The superintendent’s response showed the difficulty: “And I thought to myself, ‘Yeah, that’s true.’ And immediately when I got my mind around it, I did have to say a prayer to get myself headed in that direction.” Getting his mind around forgiveness required effort. It didn’t come naturally. He had to work himself toward it, prepare himself mentally and emotionally to do what he knew was right but didn’t feel ready to do.

Then he did it: “Went in, had a meeting, and I said, ‘I don’t agree with anything. Maybe I did this wrong, but I don’t agree with how this was done, but I forgive you, and I’m going to let it go.'”

Notice the structure. He didn’t pretend the wrong didn’t happen: “I don’t agree with how this was done.” He didn’t minimize his own feelings or reactions: “Maybe I did this wrong.” He acknowledged the full reality of what happened and how he felt about it. AND THEN he chose forgiveness anyway: “But I forgive you, and I’m going to let it go.”

The result was immediate: “And immediately, I felt this burden lifted.” Not gradually over time. Not eventually after processing. Immediately. The burden he’d been carrying, the anger consuming his energy, the resentment occupying his mind, the grudge affecting his interactions, lifted the moment he chose to forgive.

The lesson was clear to him afterward: “Forgiveness has been in the right spot in key moments of my life. And when I haven’t let it go, it just eats and eats and eats away at me and heads in a just a horrible direction. And then I become bitter and I treat other people badly and it just spirals out of control.”

Unforgiveness doesn’t stay contained to one relationship. It eats away at you. Changes you. Makes you bitter. Affects how you treat EVERYONE, not just the person you’re resenting. It spirals. What started as appropriate anger about one person’s specific actions becomes bitterness that poisons all your interactions.

The impact extended everywhere: “It can affect work. It will affect your relationships. It will affect your children and it will affect your family members.” Not just the work relationship with the person who wronged you. ALL work relationships. Your family. Your kids. Everything. Because unforgiveness consumes energy and creates bitterness that affects every area of life.

The principle is universal: “We need to make space for forgiveness. And when it comes, let it in.” You can’t force forgiveness before you’re ready. But you can make space for it. Prepare yourself to let it in when it comes. And when it does come, when you feel ready to let go, actually do it. Don’t wait. Don’t nurse it longer. Let it in.

Why This Matters More Than Being Right

When you hold grudges after addressing consequences appropriately, you’re consuming energy twice. Once to handle the situation professionally. Again to nurse the resentment personally. The first is necessary. The second is waste. You’re spending mental space on anger that should go to coordination, planning, and execution. You’re bringing less energy to team interactions because some of it is tied up in unforgiveness.

Think about what unforgiveness costs. That foreman who made the costly mistake three months ago—you addressed it, applied consequences, and ensured it wouldn’t repeat. Done. But you’re still skeptical of his judgment. Still remembering his failure when evaluating his suggestions. Still withholding trust you’d normally give. He can’t contribute fully because you won’t let him. Not because current performance warrants restriction—because past mistakes created unforgiveness you’re still holding.

The team loses his full contribution. You lose the mental energy spent on skepticism. The project loses the collaboration that would exist if you’d let it go. Everyone loses. And for what? You already handled it professionally. The unforgiveness isn’t protecting anything, it’s just consuming resources while producing nothing except continued resentment.

Here’s a definition worth remembering, from Dr. Sydney Simon: “Forgiveness is freeing up and putting to better use the energy once consumed by holding grudges, harboring resentments, and nursing unhealed wounds. It is rediscovering the strengths we always had and relocating our limitless capacity to understand and accept other people and ourselves.”

Read that again. Forgiveness FREES UP energy. Energy currently being consumed by grudges, resentments, wounds you keep fresh by refusing to let them heal. That energy doesn’t disappear when you forgive, it gets redirected to better use. To understanding. To acceptance. To collaboration. To execution. To actually building instead of nursing resentment about something that already happened and can’t be changed.

The principle extends everywhere beyond direct personal betrayal. The owner’s rep who questioned your judgment unfairly. The trade partner whose mistake created expensive rework. The PM who made a bad call that cost schedule. The foreman who hid information that created problems. Address each appropriately. Apply consequences where needed. Then let it go completely. Don’t carry it forward. Don’t let it consume energy. Don’t let it poison future interactions. If your project needs superintendent coaching, project support, or leadership development to build teams that address consequences AND forgive completely, Elevate Construction can help your field teams stabilize, schedule, and flow.

Watch for These Signals You’re Holding Grudges

Your project culture is vulnerable to unforgiveness when you see these patterns:

  • Leaders bringing up past mistakes when evaluating current performance, revealing they’re judging people through old failures instead of present capabilities
  • Team members avoiding collaboration with people who wronged them months ago, showing grudges are preventing coordination that should be happening
  • Energy in meetings focused on remembering who did what wrong instead of solving current problems, indicating unforgiveness is consuming attention that should go to execution
  • Skepticism applied to specific people based on history rather than current behavior, demonstrating inability to separate appropriate consequences from personal resentment

The Framework: Forgiving Without Eliminating Consequences

The goal isn’t eliminating accountability or pretending mistakes don’t matter. It’s understanding that you can address consequences appropriately AND forgive completely, both are required for healthy teams. That unforgiveness consumes energy that should produce progress. That holding grudges destroys team effectiveness long after professional consequences have been correctly applied.

Separate consequences from forgiveness—apply both, not either/or. When someone makes a mistake that hurts you personally: address it directly, apply appropriate consequences, document what happened, and ensure it won’t repeat. That’s professional accountability. Then, separately, forgive them personally: let go of the resentment, stop nursing the wound, and release the grudge. That’s personal healing. You need both. Consequences without forgiveness creates ongoing bitterness. Forgiveness without consequences enables repeated problems. Do both.

Recognize unforgiveness by the energy it consumes, not the caution it creates. Appropriate caution after someone’s mistake is reasonable: verify their work more carefully initially, check their judgment on similar decisions, and rebuild trust gradually through demonstrated performance. That’s professional oversight. Unforgiveness is different: you’re still angry months later, still bringing up past mistakes, still evaluating everything they do through that lens, still withholding trust beyond what current performance warrants. If it’s consuming energy and creating resentment, it’s unforgiveness. Let it go.

Make space for forgiveness, then let it in when it comes. You might not be ready to forgive immediately. That’s okay. But prepare yourself to let it go when you can. Don’t wait for the other person to earn forgiveness through perfect behavior. Don’t require them to suffer proportionally to how much they hurt you. Just make space for forgiveness, and when you feel ready, even slightly ready, let it in. The burden lifts immediately when you choose to release it.

Remember that unforgiveness affects everyone, not just the person you resent. When you’re bitter about one person’s mistake, you treat EVERYONE differently. Less generous. Less trusting. Less collaborative. The resentment spreads. Your kids feel it. Your spouse feels it. Your other team members feel it. Unforgiveness poisons all relationships, not just the one where wrong occurred. Forgive to protect everyone else from the bitterness that unforgiveness creates in you.

Use the energy freed by forgiveness for better purposes. When you let go of grudges, that energy doesn’t disappear—it becomes available for other uses. For coordination. For planning. For problem-solving. For building relationships. For execution. Grudges consume energy while producing nothing except continued resentment. Forgiveness frees that energy for productive use. Choose what you’d rather spend your mental capacity on: nursing old wounds or building current success.

The Practical Path Forward

Here’s how this works in practice. Someone on your team makes a mistake that hurts you personally. You’ve addressed it professionally, applied consequences, documented what happened, ensured prevention. But you’re still angry. Still thinking about it. Still letting it consume energy. You need to decide whether to keep nursing it or let it go.

First question: have you addressed it appropriately from a professional standpoint? Consequences applied? Documentation complete? Prevention measures in place? If no, handle that first. You can’t forgive professionally unaddressed problems, you need to apply appropriate consequences before you can let go personally. If yes, recognize that continuing to hold the grudge isn’t protecting anything, you already handled it correctly. The unforgiveness is just consuming energy without producing anything except continued resentment.

Second question: is this affecting how you interact with that person now? When they speak, are you skeptical because of their current behavior or because of their past mistake? When they make suggestions, are you evaluating the idea on its merits or through the lens of what they did wrong before? If you’re judging current performance through past failures, you’re holding a grudge that’s preventing them from contributing fully. Let it go so you can evaluate them fairly based on what they’re doing now.

Third question: is the energy you’re spending on resentment worth what it costs? Time spent thinking about past wrongs is time not spent on current execution. Mental space consumed by grudges is space unavailable for coordination. Emotional energy tied up in bitterness is energy that can’t go toward building. Calculate the cost. Is nursing this resentment worth what it’s taking from your ability to lead effectively? Almost never. Let it go and redirect that energy to better use.

Make the call explicitly: “I forgive you and I’m letting this go.” Don’t just hope forgiveness happens gradually. Choose it deliberately. Call the person if needed. Have a meeting. Say it clearly: “I don’t agree with what happened, but I forgive you and I’m letting it go.” The explicit choice creates immediate relief. The burden lifts when you decide to release it. Don’t wait for time to heal it gradually, actively choose to let it go now.

Distinguish between forgiveness and trust, rebuild one while giving the other. Forgiveness is immediate: you choose to let go of resentment right now. Trust is gradual: they rebuild it through demonstrated reliable performance over time. You can forgive someone completely today while still verifying their work carefully tomorrow. That’s not unforgiveness, that’s appropriate oversight while trust rebuilds. Forgive immediately. Let trust rebuild through demonstrated performance. Both can coexist.

Why This Protects Projects and People

We’re not just building projects. We’re protecting jobs, families, and futures from the bitterness that unforgiveness creates. And whether we address mistakes with consequences AND forgiveness or with consequences WITHOUT forgiveness determines whether teams stay healthy or decay through accumulated resentment.

When you hold grudges, you’re poisoning team culture with bitterness. The person you resent feels it and brings less. Other team members see it and become cautious about making mistakes. The energy you could spend on collaboration goes to nursing resentment. Team effectiveness degrades. Projects suffer not from the original mistakes that were handled appropriately, but from the unforgiveness consuming energy that should produce progress.

When you forgive after addressing consequences, you’re protecting team health while maintaining accountability. The mistake was handled: consequences applied, lessons learned, prevention implemented. AND the grudge was released: resentment let go, energy freed up, relationship restored to functional collaboration. Both accountability and healing happened. The team can move forward without carrying the weight of unforgiveness.

This protects families by protecting you from the bitterness that unforgiveness creates. Grudges don’t stay at work. They come home with you. Affect how you treat your spouse. How you interact with your kids. The energy consumed by workplace resentment is energy unavailable for family relationships. Forgive to protect your family from bearing the burden of bitterness about workplace conflicts they had nothing to do with.

Respect for people means addressing their mistakes appropriately AND forgiving them completely. It means applying consequences to protect standards while releasing resentment to protect relationships. It means recognizing that people deserve accountability for their actions AND freedom from your ongoing bitterness about what they did wrong. It means doing both: holding them accountable AND letting it go.

The Challenge in Front of You

You can keep holding grudges. You can keep thinking about that mistake from three months ago. You can keep evaluating that person through the lens of their past failure. You can keep nursing the resentment, harboring the bitterness, consuming mental energy on unforgiveness. You can let it poison your interactions with everyone.

Or you can let it go. You can recognize you addressed it appropriately and continuing to hold it serves no purpose. You can free up the energy consumed by resentment for better use. You can evaluate people based on current performance instead of past mistakes. You can forgive completely while maintaining appropriate accountability.

The projects with the strongest teams aren’t led by superintendents who never experience betrayal, hidden information, or costly mistakes. They’re led by people who address consequences appropriately and then let it go completely. Who understand that forgiveness frees up energy for better use. Who recognize that holding grudges destroys teams before it destroys projects. Who know that you can hold people accountable AND forgive them completely, both are required for healthy teams.

Your foreman made that costly mistake three months ago. You addressed it. Applied consequences. Documented it. Ensured it wouldn’t repeat. The professional response was correct. But you’re still thinking about it. Still evaluating him through that lens. Still withholding trust. Still consuming energy on resentment.

Let it go. Free up that energy for better use. Forgive him completely while maintaining appropriate accountability. Stop nursing the wound. Release the grudge. Choose healing over bitterness.

The burden lifts immediately when you decide to let it go.

On we go.

 

Frequently Asked Questions

Doesn’t forgiving someone who wronged you mean letting them off the hook?

No. Consequences and forgiveness are separate. Apply appropriate professional consequences for the mistake: documentation, corrective action, prevention measures, accountability. Then, separately, forgive them personally: let go of resentment, stop nursing the grudge, and release the bitterness. You can hold someone fully accountable professionally while forgiving them completely personally. Both are required. Consequences without forgiveness creates bitterness. Forgiveness without consequences enables repeated problems. Do both.

What if they never apologized or acknowledged what they did wrong?

Forgiveness isn’t something they earn through apology, it’s something you choose for your own healing. Waiting for them to apologize gives them control over your peace. Forgive for yourself, not for them. Let go of the resentment consuming your energy regardless of whether they ever acknowledge wrongdoing. Your healing doesn’t depend on their apology. Your choice to forgive frees YOU from carrying the burden, whether they deserve that freedom or not.

How do you forgive someone while still protecting yourself from repeated harm?

Forgiveness doesn’t mean removing all boundaries or oversight. Forgive the past mistake completely: let go of resentment, release the grudge. AND maintain appropriate future caution: verify their work more carefully, check their judgment on similar decisions, and rebuild trust gradually through demonstrated performance. Forgiveness addresses the past. Appropriate oversight protects the future. You can do both simultaneously, one doesn’t prevent the other.

What if the wrong was severe enough that forgiveness seems impossible?

Start by making space for forgiveness even if you’re not ready yet. You don’t have to forgive immediately, especially after severe betrayal or harm. But prepare yourself to let it go eventually. The story of the Amish forgiving the man who murdered their children shows forgiveness is possible even after extreme harm. If you can’t forgive today, don’t force it. But don’t nurse the grudge either. Make space for healing, and when you feel ready—even slightly ready—let forgiveness in. The burden lifts when you choose to release it.

How do you distinguish between appropriate caution and holding a grudge?

Appropriate caution is behavioral and proportional: you verify their work more carefully, check judgment on similar decisions, and rebuild trust through demonstrated performance. It’s focused on protection based on specific risk. Grudges are emotional and spreading: you’re still angry months later, still bringing up past mistakes, still withholding trust beyond what current behavior warrants, treating them differently across all interactions regardless of relevance to the original mistake. If it’s consuming mental energy and creating bitterness, it’s a grudge. Let it go.

If you want to learn more we have:

-Takt Virtual Training: (Click here)
-Check out our Youtube channel for more info: (Click here) 
-Listen to the Elevate Construction podcast: (Click here) 
-Check out our training programs and certifications: (Click here)
-The Takt Book: (Click here)

Discover Jason’s Expertise:

Meet Jason Schroeder, the driving force behind Elevate Construction IST. As the company’s owner and principal consultant, he’s dedicated to taking construction to new heights. With a wealth of industry experience, he’s crafted the Field Engineer Boot Camp and Superintendent Boot Camp – intensive training programs engineered to cultivate top-tier leaders capable of steering their teams towards success. Jason’s vision? To expand his training initiatives across the nation, empowering construction firms to soar to unprecedented levels of excellence.

On we go

Posted in All

Staging on a Fresh Concrete Deck

Read 11 min

Don’t Stage Everything on the Fresh Deck: Five Rules That Protect the Pour and the Crew

Picture this. A mild-reinforced concrete deck just got placed. The slab is still curing. The field engineer is standing at the edge, taking off their boots to walk out in socks, because they need to establish secondary control grid lines and working lines for walls and columns before the next wave of work starts. They have a window. Maybe thirty minutes, if they’re lucky.

Then the concrete crew shows up with everything. Column cages. Bundles of rebar. Form materials. Tools. Every bit of it lands on the deck because “we need it up there.” The field engineer watches the window close. Now the diagonals can’t get checked. The dimensions can’t get verified. The layout can’t get finished. And the deck they just poured is already buried in material before the next operation has even started.

This happens on jobsites every week. The people are good. The system is bad. And the consequences ripple all the way through the vertical work that follows.

What Actually Goes Wrong When We Stage Everything on the Deck

When the deck gets buried in material right after placement, three failures happen at once. Layout gets compromised, because the engineers can’t walk the surface or check control lines. Quality gets compromised, because rebar bundles and column cages damage the fresh surface and leave the deck trashed by the time the next trade arrives. And flow gets compromised, because every downstream crew inherits a surface they have to work around instead of work on.

The field engineers go home frustrated because they couldn’t do their job. The next trade shows up and has to navigate around material that shouldn’t be there. Rework starts quietly, and by the time anyone names it, the deck has already absorbed damage that will show up in punch lists months later. None of that is necessary. All of it is the byproduct of staging decisions that confuse movement with progress.

Why This Failure Pattern Keeps Repeating

Here’s the pattern. Somebody at some point decided that getting materials “up there” was the same thing as doing the work. It’s not. Staging is not progress. Staging is preparation, and bad staging is worse than no staging at all because it creates downstream damage that looks like someone else’s problem.

The concrete crew isn’t the villain in this story. They’re operating inside a system that rewards moving material and punishes nothing for burying the deck. The people are good. The learned behavior is the problem, and the fix is upstream of the crew. Somebody decided that dropping everything on the fresh deck was acceptable. Somebody decided that layout time didn’t matter enough to protect. Somebody decided that rebar bundles on fresh concrete were normal. Those decisions were never challenged, and now the pattern runs itself.

The system failed them; they didn’t fail the system. That framing matters. We don’t fix this by yelling at the crew. We fix this by naming the pattern, setting the rules, and designing the staging plan so the crew has a better path to follow. Respect for people is not soft. It’s a production strategy. And the strongest respect we show the concrete crew is giving them a staging sequence that actually sets them up to succeed.

A Field Story: The Bioscience Research Laboratory

Here’s a story I carry with me. On a bioscience research laboratory project, we hit this exact problem. Somebody on the team said, “I don’t want rebar all over the place.” The concrete crew pushed back. “Well, what are we going to do? We have to put it on this deck.” I remember looking at that situation and seeing a solved problem disguised as an unsolvable one.

The answer was simple once we said it out loud. Shake out that reinforcing at the shop in the same way it’s going to be unloaded on the deck. Drop the trailer at the hoisting area. While the tractor is going back for another load, unload just-in-time directly into the work. Then swap the trailers out. Yes, it costs one driver a little more time. One driver we honor, love, and respect for doing that extra work. But that one extra effort saves dozens of people downstream from walking over column cages and rebar bundles, saves the deck from getting trashed, and preserves a product the owner paid good money to build.

That story keeps showing up in different forms on different projects, because most staging problems look unsolvable until someone refuses to accept the default and asks, “What if we just didn’t put it all on the deck?”

Why This Matters to Schedule, Quality, and Every Crew Downstream

When a deck gets buried right after placement, the cost travels. Field engineers lose their layout window. Verification slips. Column and wall positions get checked against the next crew’s patience instead of against the actual drawings. Rebar damages the surface, and the finishes team inherits the repair. The form crew for the next deck works around material that’s in their way. Every one of those is a small cost, and they add up to a real schedule and quality hit that traces back to a thirty-minute decision that should have gone differently.

There are families behind all of it. Field engineers who stay late rechecking layout they should have finished in daylight. Foremen who go home burned out from fighting a surface they should have inherited clean. Workers who absorb the rework when the damage surfaces later. If the plan requires burnout to succeed, the plan is broken, not the people. The staging plan is one of the most leveraged places to get that right.

The Five Rules of Deck Staging

If I was a concrete foreman tomorrow, these five rules would live on the wall of my trailer and on every pre-task meeting sheet for deck construction. They’re not complicated. They’re just non-negotiable.

Rule one: give the field engineers their time. Before anything else goes on the deck, the engineers get their layout window uninterrupted, protected, honored. Control grid lines, diagonals, and working lines for walls and columns all get established and checked before staging begins. That window is not a nice-to-have. It is the foundation that every downstream operation is built on.

Rule two: do not damage the existing deck. The surface that was just placed is a product. Treat it like one. That means clean shoes, clean carts, and zero tolerance for dragging or dropping anything that scars or gouges the concrete. If the crew has to pause and think about whether something is going to hurt the deck, that pause is doing its job.

Rule three: do not start up there until you have proper layout. Version control matters. The crew does not start setting, forming, or laying out anything until the engineers have verified the control lines and released the work. Starting early on bad layout is not progress. It is expensive rework in disguise.

Rule four: only bring up what is needed, in lean amounts, in pre-kitted carts and tool assemblies. Specialized tools for standing a few columns. Small bundles for wall layout. Pre-kitted materials for the specific task in front of the crew. Not the whole day’s scope. Not the whole week’s scope. Just what this crew needs for this operation, right now.

Rule five: never, ever stage everything on the deck, especially reinforcing. Column cages and rebar bundles do not belong on a fresh surface. Drop the trailer at the hoisting area. Shake out at the shop. Unload just-in-time, directly into the work. Swap trailers as needed. Protect the deck, protect the next crew, and protect the schedule.

Before You Start, Clean Up the Pour

There’s one more piece of discipline that belongs in the same conversation. Before deck formwork for the next level starts, the columns from the pour below need to be pointed and patched. The cement runoff sometimes called pucky, the cream that vibrates out of the forms at the base needs to be cleaned up before it hardens and bonds to the deck permanently. None of that work gets easier the longer you wait. All of it gets harder, slower, and more expensive when the next operation is already running over the top of it.

The principle is simple. Don’t start until you’re ready to finish. That applies to the pour cleanup, it applies to the layout, and it applies to every staging decision that sits between one operation and the next. Plan it first, build it right, finish as you go.

The Patterns Strong Sites Get Right

When a site is running deck staging the right way, the markers are visible from the first morning:

  • The deck after placement is clean, protected, and walkable, with a clear layout window for the field engineers before any other staging begins.
  • Material drops happen at the hoisting area or at dedicated laydown points, not by default on the fresh deck surface.
  • Rebar and column cages arrive just-in-time, in lean quantities, staged on the trailer or at the hoist zone never broadcast across the deck.
  • Column bases and cement runoff from the pour below are pointed, patched, and cleaned before the next deck’s formwork starts.
  • Pre-task meetings cover the staging plan explicitly, including who protects the field engineer’s layout window and who owns the just-in-time material drops.

Those aren’t stretch goals. Those are the baseline for a site that respects the pour, respects the engineers, and respects the crews downstream.

Build the Staging Plan on Purpose

Most of this failure pattern disappears when the staging plan gets built the same way we build a pull plan collaboratively, visually, and on paper before the first truck arrives. Where will the material stage? What gets dropped at the trailer? What moves just-in-time? Who has the field engineer’s layout window, and when? How does the hoist cycle sync with the material deliveries so the deck never becomes the default parking lot for everything?

Those questions are cheap to answer at the table. They are expensive to answer in the middle of a pour, with a crew standing on the deck, a truck waiting at the gate, and a field engineer watching their window close. If your project needs superintendent coaching, project support, or leadership development, Elevate Construction can help your field teams stabilize, schedule, and flow including the upstream staging discipline that protects every pour and every crew that follows.

A Challenge for Builders

Walk your project this week and look at the last deck that got placed. How did staging land? Did the field engineers get their layout window? Is the surface clean, or is it still carrying damage from bundles and cages that should never have been there? Did the crew bring up what they needed, or did they bring up everything? If the answers are weak, the fix starts with the five rules and a staging plan that actually respects the pour.

As Jason says, “Plan it first, build it right, finish as you go.”

On we go.

Frequently Asked Questions

Why is staging everything on a fresh concrete deck a problem?

Because it compromises three things at once: layout, quality, and flow. Field engineers lose their window to check control lines, the fresh surface gets damaged by bundles and cages, and every downstream crew inherits a deck they have to work around instead of work on.

What’s the alternative to staging rebar on the deck?

Shake out the reinforcing at the shop in the sequence it will be used. Drop the trailer at the hoisting area. Unload just-in-time directly into the work while the tractor is fetching the next load. Swap trailers as needed. It costs one driver a little extra time and saves dozens of people downstream from walking over bundles and cages on a fresh surface.

What should happen before the next deck’s formwork begins?

Point and patch the columns from the pour below, and clean out the cement runoff the cream that vibrates out of the form base before it hardens onto the deck. None of that work gets easier with time. Finish the pour before starting the next operation, so the next crew inherits a clean, ready surface.

If you want to learn more we have:

-Takt Virtual Training: (Click here)
-Check out our Youtube channel for more info: (Click here) 
-Listen to the Elevate Construction podcast: (Click here) 
-Check out our training programs and certifications: (Click here)
-The Takt Book: (Click here)

Discover Jason’s Expertise:

Meet Jason Schroeder, the driving force behind Elevate Construction IST. As the company’s owner and principal consultant, he’s dedicated to taking construction to new heights. With a wealth of industry experience, he’s crafted the Field Engineer Boot Camp and Superintendent Boot Camp – intensive training programs engineered to cultivate top-tier leaders capable of steering their teams towards success. Jason’s vision? To expand his training initiatives across the nation, empowering construction firms to soar to unprecedented levels of excellence.

On we go

Posted in All

Get Out of the Swing Radius

Read 11 min

Get Out of the Swing Radius: Why “That’s How It’s Done” Is Killing People on Our Jobsites

There are conversations in construction that are hard to have, and this is one of them. A worker walks past heavy equipment. They step into the swing radius of a backhoe, or they pass the blade of a grader, or they drop into a trench while the excavator bucket is still moving. Nothing happens that day. Nothing happens the next week. And because nothing happens, somebody files it away as normal practice. Then one day, something does happen, and a family never recovers.

I’m going to be direct in this one. Get out of the swing radius. If you see somebody in it, get them out. If you see them in a ditch while the backhoe is working, get them out. If you see somebody walking near a running blade, stop it. And if anybody on the site tells you you’re overreacting, you’re not. That response is exactly the failure pattern, and it’s the reason we are still losing people to preventable equipment incidents.

The Pain Is Buried Inside a Statistic

Struck-by and caught-between equipment injuries are among the most common serious incidents in construction, and most of them are preventable. Industry sources like OSHA, BLS, and NIOSH track these as broader categories that include excavators, backhoes, loaders, graders, and trucks. The numbers sit at roughly 14,000 non-fatal struck-by injuries per year and around 150 deaths annually in that category. Every one of those numbers has a family behind it.

The swing radius of a backhoe is a known hazard. So is the blade of a grader. So is the arc of any piece of equipment in motion. These are not mysteries. They are printed in operator manuals. They are covered in every serious safety training program. And yet people keep ending up inside those radii every single day, because the industry has quietly decided that “that’s how it’s done” is acceptable. It is not acceptable. It never was.

The Failure Pattern: Normalized Proximity

Here’s how this happens. A worker walks through a swing radius once and nothing happens. A supervisor sees it and says nothing. Another worker does the same thing the next week. The team starts treating equipment proximity as a matter of experience and judgment rather than a matter of system design. Soon, walking under a raised bucket, cutting through the swing radius of a backhoe, or standing in a ditch while the excavator is digging becomes “just how we work.”

That is normalized proximity, and it is a system failure dressed up as culture. Nobody chose it on day one. It got built one unchallenged moment at a time, until the field believed that being close to working equipment was a sign of toughness or experience instead of a sign of leadership failure. The supervisors are not bad people. The operators are not bad people. The workers are not bad people. The system failed them; they didn’t fail the system. Somebody upstream accepted the first drift, and every drift since has been cheaper than challenging it. That is the real failure pattern, and it is fixable but only if we name it honestly.

A Story I Carry With Me

I’ll tell you why this matters to me personally. Years ago I worked for a company called Conco Construction. It was a good company, run by a good family, built by people who cared about each other and cared about their craft. My first boss there was the founder’s son. He was a real builder. Hard worker. Knew the trade. He was one of the people who helped shape how I think about the work.

The company was building a tilt-up behind their own office. Walls were up and braced. They were about to frame the roof. His dad was on the grader, leveling the parking lot. My boss walked out the door without looking left, without looking right. The grader was already coming. The tire caught him. The blade went over him. His dad didn’t see it until it was already over. By the time anyone got to him, there was nothing to be done.

I still have the image my dad described to me of the founder sitting on his bed with his head in his hands, a father who had just lost his son to a piece of his own equipment on his own jobsite. That family was never the same. Decades later, that grief is still there. I used to walk under raised buckets on that same site. I used to stand next to the grader while it was running. I used to treat proximity as experience. None of us knew what we were one bad moment away from.

Why This Matters More Than Schedule

Let me tie this to the families for a minute, because that’s what this is really about. Every worker on every site belongs to somebody. A kid expecting their parent home for dinner. A spouse waiting for a text at the end of the shift. A parent who will never stop worrying. Every single time a worker walks through a swing radius, we are rolling dice on somebody else’s entire life.

If the plan requires burnout to succeed, the plan is broken, not the people. The same logic applies to safety. If the plan requires proximity to working equipment to stay on schedule, the plan is broken, not the people. Respect for people is not soft. It is a production strategy, and in this context it is a survival strategy. The strongest way a leader shows up on a jobsite is by refusing to let the field drift into habits that will one day kill somebody on their watch.

The Standard: Swing Radius Plus a Clear Buffer

Here’s the standard, and it is not complicated. When a backhoe is operating with outriggers down and the boom fully extended, everybody on foot stays outside that full swing radius, plus a buffer. A clear rule of thumb is the full radius plus three to five feet. When a grader is running, nobody is on foot inside its path of travel or its blade arc. When an excavator is digging, nobody is in the ditch. When a loader is moving, nobody is in its travel path. When any piece of heavy equipment is in motion, the exclusion zone around it is a non-negotiable boundary.

This is not overreach. This is the minimum. The swing radius is the most basic spatial rule on a jobsite with heavy equipment, and it should be enforced the same way we enforce PPE, fall protection, or confined space entry. Clear boundary. Clear consequences. Clear authority for anyone on the team to stop work if someone crosses it.

Red Flags That Normalized Proximity Is Already on Your Site

Before the drift becomes damage, look honestly at your own jobsite for these warning signs:

  • Workers routinely walk through the swing radius of a backhoe or excavator without anyone redirecting them.
  • People stand or work in a trench while the excavator is still operating overhead.
  • Spotters are inconsistent, underused, or treated as optional when heavy equipment is moving near people on foot.
  • Exclusion zones around graders, loaders, and blades exist on paper but not on the ground no cones, no tape, no verbal enforcement.
  • Supervisors witness close calls and respond with “we got lucky” instead of a work stoppage and a system fix.

If more than one of these shows up, the culture has already drifted. That is the moment to hold the standard hard and rebuild the system around it.

Stop Work Is a Form of Respect

This is where zero tolerance as clarity, not cruelty, really matters. When you see somebody in the swing radius, you stop work. Not later. Right then. You get the person out. You signal the operator. You pause the activity and reset it. Then you ask, as a team, how the system allowed that moment to happen. Was the exclusion zone marked? Was the spotter in place? Was the communication clear? Was the work sequence designed so that nobody on foot ever needed to be near the machine while it was running?

Stopping work is not a punishment. It is a form of respect for every person on the site and every family connected to them. The best supers I have ever worked with had an instinct for this. They could feel when the distance was wrong, and they moved before their mouths caught up with their feet. That instinct is trainable. It starts with the willingness to stop the project for a moment so that the project doesn’t stop a life.

Build the System, Not Just the Rule

Posting the rule is not the same as building the system that enforces it. A strong site designs equipment interactions so that people on foot and equipment in motion are separated by plan, not by luck. Lay-down zones, traffic routes, spotter assignments, and work sequences are designed so that proximity events are rare by default. Pre-task meetings actually talk about the day’s equipment operations, where the exclusion zones will be, and who has authority to pause the work. Operators and spotters rehearse hand signals and radio protocols before the day starts, not after an incident.

Every one of those design choices reduces the number of moments where somebody has to rely on a split-second judgment to stay alive. We are building people who build things, and that starts with building sites that let people go home. If your project needs superintendent coaching, project support, or leadership development, Elevate Construction can help your field teams stabilize, schedule, and flow and embed the safety culture that makes every other system work.

A Challenge for Builders

Walk your own jobsite today. Watch the equipment operations for ten full minutes. Count how many times a person on foot enters the swing radius of a machine in motion. If that number is anything other than zero, the system has drifted, and it is your job to close the gap. Hold the line. Stop the work when you need to. Redesign the sequence so the proximity never has to happen in the first place. Somebody on your site has a family waiting for them tonight.

As Jason says, “Respect for people is not soft it’s a production strategy.” On a site with heavy equipment, it is also a survival strategy.

On we go.

Frequently Asked Questions

What is the swing radius and why is it so dangerous?

The swing radius is the full arc a piece of equipment covers when it rotates, like a backhoe turning to dump a load. It’s dangerous because the operator’s visibility is limited and the equipment can strike or pin a worker in less than a second. Treat it as a hard exclusion zone whenever the equipment is running.

How far should workers stay from operating heavy equipment?

For a backhoe with outriggers down and boom fully extended, stay outside the full swing radius plus a three-to-five-foot buffer. For graders, loaders, and excavators, keep people on foot out of the equipment’s path of travel and out of any trench while the machine is digging. Spotters and marked exclusion zones should enforce it.

Why do people say “that’s how it’s done” when leaders push back on proximity?

Because the industry has normalized drift over time. Repeated close calls without incident get interpreted as proof the habit is safe, instead of proof the workers were lucky. That framing is the failure pattern. The correct response is to hold the standard, redesign the system, and refuse to trade margin for someone else’s life.

If you want to learn more we have:

-Takt Virtual Training: (Click here)
-Check out our Youtube channel for more info: (Click here) 
-Listen to the Elevate Construction podcast: (Click here) 
-Check out our training programs and certifications: (Click here)
-The Takt Book: (Click here)

Discover Jason’s Expertise:

Meet Jason Schroeder, the driving force behind Elevate Construction IST. As the company’s owner and principal consultant, he’s dedicated to taking construction to new heights. With a wealth of industry experience, he’s crafted the Field Engineer Boot Camp and Superintendent Boot Camp – intensive training programs engineered to cultivate top-tier leaders capable of steering their teams towards success. Jason’s vision? To expand his training initiatives across the nation, empowering construction firms to soar to unprecedented levels of excellence.

On we go

Posted in All

It’s Only Your Way If It Works

Read 10 min

It’s Only Your Way If It Works: Why Weak Superintendents Lose Projects

There’s a phrase that shows up on every struggling jobsite, usually said with a shrug and a little bit of pride. “That’s just not how I do it. I have my own way.” And most of the time, when you look at the project, the way isn’t working. The site is messy. The schedule is slipping. Trades show up late, or not at all. Safety glasses sit on half the crew. Pre-task meetings are inconsistent. The super is fighting fires that should have been prevented upstream.

Here’s the deal. Your way is only valid if it actually works. If your methods produce clean, safe, organized, on-rhythm projects, you’ve earned the right to your own approach. If they don’t, “my way” isn’t a methodology. It’s an excuse to avoid learning the one that does.

When the Site Shows You What’s Really Happening

The pattern shows up on jobsites every week. Trades arrive out of sequence. Materials end up in the wrong zones. Logistics maps exist on paper but not in reality. The weekly plan bears no resemblance to the daily reality. Cleanup happens when someone finally notices. Safety standards drift. Foremen make calls with incomplete information because the super upstream of them isn’t holding the coordination tight enough to catch the gaps.

Underneath all of it, the crews pay the price. They fight the environment instead of installing the work. They improvise around missing materials, missing information, and missing standards. The schedule slips, rework climbs, and at the end of every shift, they go home a little more worn out than they should be.

How Supers Drift Into “My Way”

Here’s how supers drift into this seat. They inherit a project. They don’t fully buy into the systems the company teaches the Takt Production System, the First Planner System, the Last Planner System, zero tolerance, perfect cleanliness and organization. They decide to do it their way. A few months in, the site is chaotic. Trades won’t stack cleanly. Supply chains are tangled. Communication has broken down. And when anyone asks why, the answer is some version of, “That’s how I’ve always done it.”

The problem is that the measurement for whether your way works is not your comfort. The measurement is whether the project is clean, safe, organized, on schedule, and on budget, with trades flowing through zones in rhythm and supply chains delivering on time. If those outcomes aren’t happening, “my way” is not a preference. It’s a system failure wearing a personality.

Weak Isn’t a Character Flaw, It’s a Skill Gap

I want to be direct here because I respect the people who sit in that seat. A weak superintendent is not a bad person. A weak superintendent is someone who hasn’t yet been trained, mentored, or equipped to hold the standard the role demands. Those are two very different things, and the distinction matters.

The system failed them; they didn’t fail the system. Most supers drifted into weakness through a series of small concessions that nobody corrected. They were never shown what a truly clean, safe, organized, flowing site looks like. They were never trained in pull planning, Takt sequencing, or zone control. They were promoted into a seat without the tools the seat requires. Then, when the project started showing cracks, they reached for the only tool they had left personal preference and called it experience.

A Field Story That Shows the Shape

A new project mobilizes. The company standard says zones stay spotlessly clean at end of shift. The new super on the site thinks that’s overkill. They decide cleanliness will happen “when the trades have time.” Six weeks later, the project site looks like a warzone. Materials are buried under debris. Trip hazards are everywhere. Incident rates are climbing. The owner walks the site and is visibly uncomfortable. The schedule has slipped two weeks.

Someone asks the super what happened. The super says the trades won’t keep the site clean. That’s not a trade failure. That’s a superintendent failure. A strong super creates consequences, builds systems, sets the standard, and holds it. A weak super accepts the excuse and passes it up the chain. Same pattern with pre-task meetings. The super decides they’re “slowing things down” and cuts them. A month later, quality issues spike, rework eats the schedule, and the foremen are burned out from confusion. The same super blames the crews for the fallout. “My way” stopped working, and the blame pointed outward.

Why This Matters to Every Crew and Every Family

Weakness in the superintendent seat is not a theoretical problem. It costs crews their safety. It costs trades their schedules. It costs workers their confidence in leadership. And it costs families their dinner conversations when Dad or Mom comes home rattled because the site was out of control again.

If the plan requires burnout to succeed, the plan is broken, not the people. The superintendent is one of the most leveraged positions on any project for deciding whether burnout is the default or the exception. When supers hold the standard, trades come in on rhythm, handoffs are clean, and crews leave the site proud. When supers don’t, the cost lands everywhere downstream in schedule, in quality, in safety, in the quiet toll on the families connected to every worker on site. Respect for people is not soft. It’s a production strategy. And the strongest way a super respects the people on site is by holding the environment to a standard that protects them.

What a Superintendent Actually Owns

A superintendent owns the environment. Period. That means the site is perfectly clean, safe, and organized at all times. It means communication is clear from the team huddle to the crew huddle to the worker huddle. It means the team is running on Takt time with pull planning that actually matches the field. It means supply chains are delivering the right materials to the right zones at the right time. It means trades have the information, materials, and path they need to install work cleanly. It means the logistics systems are functioning, not just drawn.

If a super is not holding those standards, that is no superintendent at all. Those aren’t stretch goals. Those are the baseline. A site that drifts from any of them is a site with a leadership gap, and that gap always traces back to the same seat. The good news is every one of those standards is teachable. Nobody is born knowing how to run a clean, safe, organized, flowing site. It is a skill built through training, mentorship, and repetition.

Signs You’re Drifting Into “My Way” Territory

Before the drift becomes damage, look honestly for these signals on your own site:

  • The site is not clean at end of shift, and you’ve stopped noticing.
  • Trades show up inconsistently, and your first response is to blame them instead of checking what the system failed to provide.
  • Safety standards are inconsistent, and you’ve rationalized why.
  • Pre-task meetings get skipped or shortened, and quality issues are climbing quietly.
  • The weekly plan doesn’t match what actually happens on site, and the gap keeps widening.

If more than one is present, the system under you is drifting. That is the moment to reach for training, not for personal preference.

Zero Tolerance Is Clarity, Not Cruelty

Some supers hear “zero tolerance” and picture a harsh site full of yelling and punishment. That’s not what it means. Zero tolerance means the standard is clear, the standard is consistent, and the standard is enforced with dignity. A clean site is the standard. A safe site is the standard. An organized site is the standard. When the standard isn’t met, something changes not the people, but the system that allowed the gap.

The creativity of a strong super is in consequences and countermeasures, not in yelling. If trades won’t show up on time, the strong super redesigns the arrival logistics, the communication flow, and the coordination of handoffs until showing up on time is easier than not showing up. If materials keep ending up in the wrong place, the strong super redesigns the delivery path and the storage plan until the right path is obvious. That is the pattern. Hold the standard. Change the system until the standard is easy to meet. Never accept that the standard is optional.

Build the Skill on Purpose

The path out of weakness is not willpower. It’s training. Read the books. Sit next to supers who hold the standard. Learn the First Planner System, the Takt Production System, and the Last Planner System as actual disciplines, not as jargon. Build the muscle of organizational discipline. Practice zero tolerance as a form of clarity, not harshness. Accept that doing it your own way is only valid when your way produces the outcomes the project and the people deserve.

We are building people who build things. That includes building the superintendents who lead the builders. If your project needs superintendent coaching, project support, or leadership development, Elevate Construction can help your field teams stabilize, schedule, and flow. The skill is learnable. The path is known. The only question is whether the company and the individual are willing to walk it together.

What Strong Leadership Actually Looks Like

When the superintendent seat is held the right way, the markers are visible the moment you step on site:

  • The site is spotlessly clean at end of shift, every day, without heroics.
  • Trades arrive on time and in the right sequence because coordination and communication are doing the work.
  • The weekly plan and the daily reality match within tight tolerances.
  • Safety is assumed, visible, and consistent across every crew.
  • Foremen and workers leave proud at the end of the day, because the environment let them do their best work.

That is the baseline for a functional site. Anything less means the leadership gap is still open, and closing it is the most important work on the whole project.

A Challenge for Builders

Walk your own site this week and ask one honest question. If “my way” is how this project is running, is my way actually working? Look at cleanliness. Look at safety. Look at organization. Look at schedule and flow and supply chain. Look at how the crews feel when they leave the gate. If the outcomes are strong, own the win and keep learning. If the outcomes are weak, the fix isn’t more personal preference. The fix is a better skill set, better systems, and the humility to go get both.

As W. Edwards Deming said, “It is not enough to do your best; you must know what to do, and then do your best.”

On we go.

Frequently Asked Questions

What makes a superintendent “weak”?

A weak super isn’t a bad person. They’re someone whose site is chronically messy, unsafe, or out of rhythm because they haven’t been trained in the systems that produce the opposite. It’s a skill gap, not a character flaw, and it’s fixable with the right training and mentorship.

Why is “my way” only valid if it works?

Because the measurement is outcomes, not comfort. Clean, safe, organized, on-rhythm sites earn you the right to your approach. Chaos does not. When “my way” produces weak results, it stops being a methodology and starts being an excuse.

How does a weak superintendent actually get stronger?

Through training, mentorship, and deliberate practice. Learn the First Planner System, Takt Production System, and Last Planner System as disciplines. Work alongside supers who hold the standard. Practice zero tolerance as clarity, not cruelty.

If you want to learn more we have:

-Takt Virtual Training: (Click here)
-Check out our Youtube channel for more info: (Click here) 
-Listen to the Elevate Construction podcast: (Click here) 
-Check out our training programs and certifications: (Click here)
-The Takt Book: (Click here)

Discover Jason’s Expertise:

Meet Jason Schroeder, the driving force behind Elevate Construction IST. As the company’s owner and principal consultant, he’s dedicated to taking construction to new heights. With a wealth of industry experience, he’s crafted the Field Engineer Boot Camp and Superintendent Boot Camp – intensive training programs engineered to cultivate top-tier leaders capable of steering their teams towards success. Jason’s vision? To expand his training initiatives across the nation, empowering construction firms to soar to unprecedented levels of excellence.

On we go

Posted in All

Arrogant and Cocky PMs: The Project Killers

Read 11 min

When the PM Becomes the Bottleneck: Why Servant Project Managers Build Better Projects

Every project has a position that can either clear the path for the entire build or block it. That position is the project manager. When a PM operates as a servant and an enabler, trades get paid, contracts get written fairly, roadblocks disappear, and the lights stay green. When a PM operates as the boss, the gatekeeper, or the person who likes reminding everyone who holds the leverage, the whole project starts to bleed and the people who suffer first are the ones doing the actual work.

This is a hard conversation, and it’s worth having. The pattern I’m about to describe is hurting good projects, good owners, good trade partners, and good workers every single week in this industry. Most of it is fixable, and most of the fix is upstream of the PM themselves.

The Pain: When the PM Seat Becomes a Bottleneck

Walk any large project where things feel heavy, and you’ll find a familiar pattern. Trades aren’t getting paid on time. Contracts sit on desks for weeks. Procurement hasn’t kicked off for long-lead items that should have been ordered months ago. Supply chains are tangled because nobody upstream owns coordination. The superintendent is fighting fires the PM should have cleared. Foremen are making calls with incomplete information because the people upstream of them never pushed the information down.

Underneath all of it, trades are being bullied. Contract provisions get shoved down throats under pressure. Scope questions get answered with “that’s your risk.” Legitimate concerns get dismissed because the PM has decided the trade partner is the enemy, not the reason the project gets built at all.

This is what a bottleneck PM produces. Not bad plans. Not bad paperwork. A slow, steady erosion of trust across the whole production system, until the project can barely hold its own weight.

The Failure Pattern

Here’s how PMs drift into this seat. It doesn’t happen on day one. It happens gradually, through a series of small promotions and small reinforcements that nobody stops.

Somebody graduates from school. They enter the industry through contracts, computers, and legal language, not through the field. They get promoted for managing paperwork, not for enabling trades. They get a bigger title. They get handed more leverage. They work for a large general contractor that uses its weight in the market as a negotiating tool. And the longer they sit in that seat, the more they start believing that their personal convenience matters more than the service of others.

Arrogance enters when the PM stops seeing themselves as a servant and starts seeing themselves as the boss. Cockiness enters when they confuse the leverage of their employer with their own personal authority. Neither of those is who the person actually is. Neither is a character flaw. Both are learned behaviors produced by a system that rewards the wrong things at the wrong time.

Respect the Person, Fix the System

This is where most of this conversation goes wrong. The point is not that PMs are bad people. The point is that a system produces this behavior in people who, in other conditions, would be excellent servants of the project.

The person is good. The learned behavior is the problem. Power without mentorship, legal-first training instead of field-first training, and cultural permission to treat leverage as identity are the upstream causes. When we blame the individual, we feel better for a moment and nothing changes. When we fix the system that produced them, we get better PMs for the next twenty years.

The system failed them; they didn’t fail the system. That framing is not soft. It’s how we actually protect projects and protect people at the same time.

A Contract Story That Explains the Pattern

Here’s a real one. A PM on a recent project had a provision in their Master Subcontract Agreement stating that the general contractor owned all intellectual property before and after the trade partner’s involvement. A trade partner raised it. The PM responded, “We don’t modify contracts.”

Think about what just happened in that exchange. A trade partner with its own IP, its own methods, and its own hard-won field knowledge was being asked to sign away ownership of that knowledge as a condition of being allowed to bid. The PM, feeling empowered by their employer’s market weight, turned it into a take-it-or-leave-it.

That’s not negotiation. That’s not partnership. That’s leverage used as identity. And the cost lands everywhere: the trade partner bleeds risk, the project bleeds trust, the owner bleeds execution quality, and the industry bleeds the next generation of good trade partners who stop chasing work with that GC.

Contracts are not weapons. Contracts are how we align the team around a shared win. A PM who doesn’t understand that is not ready for the seat.

Why This Matters to Schedule, Quality, and Families

When the PM becomes a bottleneck, the downstream costs are measurable. Procurement starts late. Contracts get signed with unresolved risk baked in. Trades show up unprepared because nobody upstream cared enough to prepare them. Supply chains break under pressure that was created in the office, not in the field. The schedule slips, the budget slips, and the superintendent is left holding a project that was already compromised before the first zone got laid out.

Then there are the people. Every trade partner has a family. Every foreman has a family. Every worker has a family. When we bully trades into unfair terms and slow payments, families feel it. When we create an unsafe culture through arrogance at the top, families feel it. If the plan requires burnout to succeed, the plan is broken, not the people. Respect for people is not soft. It’s a production strategy, and the PM is one of the most leveraged positions in any project for getting that strategy right or wrong.

Signs a PM Has Drifted Into Bottleneck Mode

Before the damage compounds, watch for these signals on your project:

  • Trade partner payments are chronically late without a clean reason, and payment questions get treated as an annoyance.
  • Contract negotiations default to “we don’t modify” instead of “let’s find a fair path.”
  • Information flows one way, downward, and field questions get treated as interruptions.
  • The PM’s personal convenience shows up in scheduling decisions that cost other people time.
  • Trade partners are starting to price risk into their bids because they don’t trust the coordination.

Any one of those is a warning. Two or more is a pattern. A pattern means the system around the PM is reinforcing behavior that will eventually hurt the project, the owner, and the people doing the work.

What the PM Role Is Actually For

The PM is not the boss of the project. The PM is the enabler of the project.

The PM shapes the vision with the owner and translates it into a buildable plan. The PM builds the right team, kindly, with respect for the specialized knowledge every trade brings. The PM writes fair contracts and signs them on time. The PM pays people on time and to the contract. The PM provides the right information at the right time to the superintendent and the trade partners. The PM clears roadblocks so the field can stay in flow. The PM funds, resources, and staffs the project so the people doing the work aren’t fighting the environment. In lean language, the PM keeps the lights green.

A PM who does those things well is one of the most valuable positions on any project. A PM who does the opposite is a liability, worse than not having a PM at all. An owner would be better off selecting honest, humble multi-prime trade partners and integrators than hiring a GC with a bottleneck PM, because at least then the dysfunction isn’t baked into the coordination seat itself.

Building Servant PMs on Purpose

If we want better PMs, we have to build them on purpose. That starts with who we promote and why. It continues with how we train them, who we pair them with, and what we reward in the first two years of the seat.

Train PMs in the field, not just in the office. Put them next to superintendents and foremen who understand what a fair contract looks like from the installation side. Reward service, not leverage. Measure PM performance on trade partner satisfaction, on-time payment rates, and roadblock removal speed, not just on margin protection. Pair new PMs with mentors who see the role as a servant role. Build contract templates that assume partnership instead of adversarial defense.

If your project teams need help rebuilding the PM seat, from training to templates to leadership standards, that’s the kind of work we do every day. If your project needs superintendent coaching, project support, or leadership development, Elevate Construction can help your field teams stabilize, schedule, and flow.

The Deeper Work: Rebuilding the System Around the Seat

We are not going to fix bottleneck PMs by lecturing individuals. We are going to fix the pattern by rebuilding the system that produces them. That means CEOs stop letting legal departments fearmonger the contract process into something adversarial. That means companies promote based on servant behavior, not on aggression. That means we train the next generation of PMs to understand that their leverage is a responsibility, not a personality. It means we protect the good people who entered the seat wanting to serve, and give them the mentorship to stay that way when pressure arrives.

We are building people who build things. That includes building the leaders who lead the builders.

What a Servant PM Looks Like in Action

When PMs own the role the right way, the project looks different from day one. Watch for these markers:

  • Contracts are written on time, clearly, and with fair allocation of risk.
  • Procurement for long-lead items starts early, because the PM is tracking the Macro plan instead of reacting to the Norm plan.
  • Trade partners get paid on or before time, every time.
  • Information reaches the superintendent and the foremen before they ask for it.
  • Roadblocks get cleared before they become crises, because the PM is walking the job and asking what people need.

Those are not heroics. Those are the baseline. The PM seat exists to make all of that normal, every single week, on every single project.

A Challenge for Builders

Walk into your next PM seat, or look at the PMs on your current project, and ask one question. Is this person clearing the path, or creating the blockage? If they’re clearing the path, tell them you see it, and tell them why it matters. If they’re creating the blockage, the system around them needs to change before the person can. Go build PMs who serve. The projects, the trades, and the families behind them are all counting on that seat being filled by someone who sees it as a responsibility, not a throne.

As W. Edwards Deming reminded us, “A bad system will beat a good person every time.”

On we go.

Frequently Asked Questions

What is the main job of a project manager in construction?

The PM’s job is to enable the project. That means shaping the vision with the owner, building the right team, writing fair contracts, paying trades on time, providing the right information at the right time, and clearing roadblocks so the superintendent and the field can stay in flow.

Why do some project managers come across as arrogant or cocky?

It’s usually learned behavior, not character. PMs often enter the industry through contracts and legal language instead of through the field, then get promoted based on paperwork and leverage. Over time, that path can produce someone who confuses their employer’s market weight with personal authority.

How can a company develop better project managers?

Train PMs in the field alongside superintendents and foremen so they understand what a fair contract looks like from the installation side. Reward service behaviors like on-time payments, fair contracts, and roadblock removal, not just margin defense. Pair new PMs with mentors who model the servant role, and rebuild contract templates so they assume partnership instead of adversarial defense.

If you want to learn more we have:

-Takt Virtual Training: (Click here)
-Check out our Youtube channel for more info: (Click here) 
-Listen to the Elevate Construction podcast: (Click here) 
-Check out our training programs and certifications: (Click here)
-The Takt Book: (Click here)

Discover Jason’s Expertise:

Meet Jason Schroeder, the driving force behind Elevate Construction IST. As the company’s owner and principal consultant, he’s dedicated to taking construction to new heights. With a wealth of industry experience, he’s crafted the Field Engineer Boot Camp and Superintendent Boot Camp – intensive training programs engineered to cultivate top-tier leaders capable of steering their teams towards success. Jason’s vision? To expand his training initiatives across the nation, empowering construction firms to soar to unprecedented levels of excellence.

On we go

Posted in All

The Takt Production System – Part 19

Read 15 min

Are You Crash Landing or Control Landing?

Scheduled compression happens. Project falls behind. Now you have choice. Crash landing or controlled landing. Crash landing: scheduled compression not recognized early enough or ignored for so long that significant damage already incurred and unavoidable. Does not create learning environment. Rather creates caustic environment where flow ceases to exist and trust erodes as team members stop holding themselves and others accountable. Previously protected resources now spent in state of panic without consideration for value being purchased. Ultimately all those involved pay price personally and professionally without learning from expensive experience. Project completed but ends in Pyrrhic victory meaning it takes such heavy toll on victor that positive is outweighed by negative experience. Minimizes any true sense of achievement and damages long-term progress. Causes: project team starts to push, material inventory worker counts and costs are increased, project taken out of flow, team doesn’t reach out for help, project slides into firefighting and damage control mode, short-sighted decisions made causing more long-term problems, personal lives regarded as expendable or “this is how it has always been” is presented. Conversely, controlled landing: scheduled compression recognized early enough to engage and harness full company resources. Although still difficult, controlled approach creates learning environment that builds trust, accountability, preserves work-life balance while strategically planning financial expenditures to achieve best possible outcomes. Intentional realistic end date. Flow maintained as top priority even though some stakeholders may want to rush and push. Worker counts, material inventory levels, throughput of information kept consistent and steady. Coordinated path to finish with full cleanliness. Safety and quality awareness are priority. Planned resource expenditures for best possible outcomes. Thoughtful workflow based on rhythm.

Here’s what most teams miss. They think pushing harder recovers projects. Increase material inventory. Increase worker counts. Increase costs. Push activities through as fast as possible. Start working weekends. Extend hours. Add more crews. But that’s crash landing. Project team starts pushing taking project out of flow. Team doesn’t reach out for help sliding into firefighting and damage control mode. Short-sighted decisions made causing more long-term problems. Personal lives regarded as expendable. Caustic environment where flow ceases and trust erodes. Resources spent in panic without consideration for value purchased. Everyone pays price personally and professionally without learning. Pyrrhic victory where toll outweighs positive. But controlled landing recognizes compression early enough to engage full company resources. Hold to Takt system and philosophy. Pushing only extends end date. To recover project, must first focus on cleanliness, organization, safety, and flow. Make decisions in harmony with production laws. Focus on increasing system capacity, not pushing work through limited capacity system. Different approach. Different outcome.

The challenge is most teams never learned recovery options beyond pushing. They know add more people. Add more materials. Work longer hours. But they don’t know optimize sequences, shorten batch sizes, limit work in process, create Takt time buffer to better prepare work, separate and segment phases, adjust phase interdependence logic, increase system capacity, increase process capacity, remove bottlenecks, reduce variation. These options increase system capacity enabling recovery. Pushing decreases system capacity extending duration. KPIs that naturally obey production laws show this. Work in Process tracks work packages in progress. Percent Plan Complete tracks activities completed on time. Finish or Flow Ratio tracks work packages finished divided by Takt zones. Time Remaining Buffer Ratio shows if burning buffers slower rate than finishing actual value of work. Elementary Classroom Clarity measures whether third grade class can understand what’s happening on project. These KPIs work with production laws, not against them. But teams taught to push wonder why pushing makes things worse when the answer is pushing violates production laws destroying capacity.

Scrum: Doing Twice the Work in Half the Time

Scrum is a fantastic book that is eye-opening about the failures of waterfall scheduling in construction, and also provides the solution for accomplishing projects in half the time. Imagine a 4×4 board in an office with four columns that are each one foot wide. The first column’s name is Backlog, the second is Sprint Backlog, the third is titled In Progress, and the fourth is Complete.

A product owner identifies the activities that have to be completed. These activities are defined clearly according to the project conditions of satisfaction, and each activity has a number score indicating how many points are issued for that activity according to its impact and level of effort.

A Scrum team with a Scrum Master then pulls over activities from the Backlog, which with Takt is mostly populated with weekly work steps from the micro level of Takt planning, into the second column titled Sprint Backlog, in a planning meeting.

The Sprint is the week-long time duration in which these activities need to be completed. The Scrum team then autonomously meets every day to move the Sprint Backlog activities from left to right in the given time, in a fun, autonomous, and quick way. The goal is to move as many points to the right as possible, as the team works on activities in the Progress column and completes them in the Complete column.

After the Sprint, there is a Review and Retrospective to reflect and make improvements for the next Sprint. We have found this system to work well with Takt to either detail out a Backlog of items to be completed within the Takt wagon or for non-typical or complex areas.

Examples of this might be a complex lobby, the erection of a man and material hoist, the installation of medical equipment, MEP renovations and upgrades, or anything that is so complex it is best not forced into a timeline.

The Last Planner System: Integrates Perfectly Under Takt

Last Planner System is a planning, monitoring, and control system that follows lean construction principles, such as just-in-time delivery, value stream mapping, and pull planning. Specifically, the Last Planner System is a production planning and management system designed to produce predictable workflow and rapid learning in construction projects.

The Last Planner System brings together those who will execute the work, the project team, to collaboratively plan when and how work will be done through a series of conversational processes. It requires the team to collaboratively identify and remove constraints as a team and to promise delivery of each task.

The Last Planner System enables more reliable and predictable production in projects by doing the following:

  • Improving communication and reliability.
  • Fostering an environment of respect, trust, and collaboration.
  • Promoting early stakeholder engagement.
  • Improving visibility of the project plan.
  • Creating team buy-in.

KPIs for Takt: Naturally Obey Production Laws

These KPIs can be tracked throughout the project. As you track them, they also inherently drive project success by following Little’s Law, the Law of Bottlenecks, the Law of the Effective Variation, and Kingman’s Formula. We would rather you have KPIs that work with production laws than metrics that fight against them.

Work in Process (WIP): Total work packages in progress.

Percent Plan Complete (PPC): Percentage of planned activities completed on time.

Number of Handoffs Completed (NHC): Tracking handoffs between trades.

Finish or Flow Ratio (FFR): Work packages finished divided by Takt zones. Target: between 85% and 95%.

Materials Remaining Buffer Ratio (MRBR): Total number of work packages divided by Takt zones. Target: between 85% and 95%.

Time Remaining Buffer Ratio (TRBR): Current end buffer divided by original end buffer divided by remaining duration divided by original duration. Target: greater than 1.0. The percentage of remaining buffer should be greater than the percentage of remaining days. This shows if you are burning buffers at a slower rate than finishing the actual value of work.

Elementary Classroom Clarity (ECC): This is a measurement of whether a local third grade class can understand what is happening on your project site. The ideal target is over 80%.

We find Takt to be the only system and way to track and drive production based on these laws and theories studied in all industries and sectors.

True Resource Loading: Consistency Creates Flow

Each work package of your Takt plan should account for a number of resources that can be easily shown over time in a traditional histogram in Excel or other application. The histogram can coincide with the Takt time for ease and understanding.

During our Takt work package development, we plan and level the resources for the work package to eliminate variation between Takt trains or geographical locations within a phase of work. This limits variation and potential for defects and rework. When achieved, the outcome is a clean and steady flow of production on site.

The ideal state is that we have consistency in the number of workers, crews, materials, and information. If we experience interruptions or variation, we may need to look at recovery options.

Crash Landing vs. Controlled Landing

When a recovery plan is needed, there is always one decision to make: crash landing or control landing the project.

Crash Landing

When we choose crash landing, scheduled compression is not recognized early enough or is ignored for so long that significant damage has already been incurred and is unavoidable. The crash landing approach does not create a learning environment, but rather creates a caustic environment where flow ceases to exist and trust erodes as team members stop holding themselves and others accountable.

Previously protected resources are now spent in a state of panic without consideration for value being purchased. Ultimately, all those involved pay the price personally and professionally without learning from this expensive experience.

The project is completed but ends in a Pyrrhic victory, meaning that it takes such a heavy toll on the victor that the positive is outweighed by the negative experience. This minimizes any true sense of achievement and can damage long-term progress.

Causes for defeat include:

  • The project team starts to push.
  • Material inventory, worker counts and costs are increased.
  • The project is taken out of flow.
  • The team does not reach out for help.
  • The project slides into firefighting and damage control mode.
  • Short-sighted decisions are made causing more long-term problems.
  • Personal lives are regarded as expendable or the term “this is how it has always been” is presented.
  • Crash landing is a non-learning environment.
  • A lack of trust exists.

Controlled Landing

Controlled landing means that scheduled compression is recognized early enough to engage and harness full company resources. Although still difficult, the controlled approach creates a learning environment that builds trust, accountability, and preserves the work-life balance while strategically planning financial expenditures to achieve the best possible outcomes.

This ensures the plan has the following:

  • The project has an intentional, realistic end date.
  • Flow is maintained as the top priority even though some project stakeholders may want to rush and push.
  • Worker counts, material inventory levels, and the throughput of information is kept consistent and steady.
  • There is a coordinated path to the finish with full cleanliness.
  • Safety and quality awareness are a priority.
  • There exists planned resource expenditures for the best possible outcomes.
  • There is a thoughtful workflow based on a rhythm.

If you want to enter a controlled landing on a project, you will hold to your Takt system and philosophy. Pushing only extends the end date. To recover a project, you must first focus on cleanliness, organization, safety, and flow, and make decisions in harmony with the production laws.

In short, you must focus on increasing system capacity, not in pushing work through a limited capacity system.

Recovery Options: Increase System Capacity

You have the following options:

  • Optimize the sequences.
  • Shorten batch sizes.
  • Limit work in process.
  • Create a Takt time buffer to better prepare work.
  • Separate and segment phases.
  • Adjust phase interdependence logic.
  • Increase system capacity.
  • Increase process capacity.
  • Remove bottlenecks.
  • Reduce variation.

The System Failed You

Let’s be clear. When teams crash land instead of control land, it’s not entirely their fault. The system failed by teaching that pushing recovers projects when actually pushing violates production laws destroying capacity. Nobody showed recovery options beyond add more people, add more materials, work longer hours. Nobody explained optimize sequences, shorten batch sizes, limit work in process, create Takt time buffer, separate and segment phases, adjust phase interdependence logic, increase system capacity, increase process capacity, remove bottlenecks, reduce variation. These options increase system capacity enabling recovery. The system taught push when actually increasing system capacity recovers.

The system also failed by not teaching crash landing destroys while controlled landing recovers. If your project needs superintendent coaching, project support, or leadership development, Elevate Construction can help your field teams stabilize, schedule, and flow. Crash landing: compression not recognized early or ignored, caustic environment where flow ceases and trust erodes, resources spent in panic without consideration for value, everyone pays price personally and professionally without learning, Pyrrhic victory where toll outweighs positive. Controlled landing: compression recognized early to engage full company resources, learning environment building trust and accountability, flow maintained as top priority, worker counts and materials kept consistent, coordinated path to finish with cleanliness and safety. The system taught both approaches equal when actually one destroys and one recovers.

The system fails by not teaching KPIs should naturally obey production laws. Work in Process, Percent Plan Complete, Finish or Flow Ratio, Time Remaining Buffer Ratio, Elementary Classroom Clarity. These KPIs work with Little’s Law, Law of Bottlenecks, Law of Effective Variation, Kingman’s Formula. They inherently drive project success by following production laws. But teams using metrics fighting against production laws wonder why metrics don’t help when the answer is metrics must work with laws not against them.

The Challenge

Here’s your assignment. Stop crash landing. Start control landing.

Recognize scheduled compression early enough to engage and harness full company resources. Don’t ignore until significant damage already incurred. Create learning environment building trust, accountability, preserving work-life balance. Strategic financial expenditures for best possible outcomes. Not panic spending without consideration for value.

Maintain flow as top priority. Even though some stakeholders may want to rush and push, keep worker counts, material inventory levels, throughput of information consistent and steady. Don’t start pushing taking project out of flow. Don’t slide into firefighting and damage control mode. Coordinated path to finish with full cleanliness. Safety and quality awareness as priority. Thoughtful workflow based on rhythm.

Hold to Takt system and philosophy. Pushing only extends end date. To recover project, first focus on cleanliness, organization, safety, flow. Make decisions in harmony with production laws. Focus on increasing system capacity, not pushing work through limited capacity system.

Use recovery options increasing system capacity. Optimize sequences, shorten batch sizes, limit work in process, create Takt time buffer to better prepare work, separate and segment phases, adjust phase interdependence logic, increase system capacity, increase process capacity, remove bottlenecks, reduce variation. These increase capacity enabling recovery. Pushing decreases capacity extending duration.

Track KPIs naturally obeying production laws. Work in Process, Percent Plan Complete, Finish or Flow Ratio, Time Remaining Buffer Ratio (target >1.0 meaning burning buffers slower than finishing work), Elementary Classroom Clarity (target >80% meaning third grader understands plan). These work with Little’s Law, Law of Bottlenecks, Law of Effective Variation, Kingman’s Formula. Inherently drive project success by following production laws.

Level resources for work packages eliminating variation between Takt trains or geographical locations. Limits variation and potential for defects and rework. Outcome: clean and steady flow of production on site. Ideal state: consistency in number of workers, crews, materials, information.

Controlled landing creates learning environment. Crash landing creates caustic environment. One builds trust. Other erodes trust. One preserves work-life balance. Other regards personal lives as expendable. One plans resource expenditures for best outcomes. Other spends resources in panic. One ends in achievement. Other ends in Pyrrhic victory where toll outweighs positive.

Choose controlled landing. Increase system capacity. Follow production laws.

On we go.

FAQ

What’s the difference between crash landing and controlled landing?

Crash landing: compression not recognized early or ignored, caustic environment where flow ceases and trust erodes, resources spent in panic without consideration for value, everyone pays price personally and professionally without learning, Pyrrhic victory where toll outweighs positive. Controlled landing: compression recognized early to engage full company resources, learning environment building trust and accountability, flow maintained as top priority, coordinated path to finish, strategic financial expenditures.

How do you recover a project without crash landing?

Hold to Takt system and philosophy. Pushing only extends end date. First focus on cleanliness, organization, safety, flow. Make decisions in harmony with production laws. Focus on increasing system capacity, not pushing work through limited capacity system. Recovery options: optimize sequences, shorten batch sizes, limit work in process, create Takt time buffer, separate and segment phases, adjust interdependence logic, increase system/process capacity, remove bottlenecks, reduce variation.

What KPIs naturally obey production laws?

Work in Process, Percent Plan Complete, Finish or Flow Ratio (85-95% target), Time Remaining Buffer Ratio (>1.0 target meaning burning buffers slower than finishing work), Elementary Classroom Clarity (>80% target meaning third grader understands plan). These work with Little’s Law, Law of Bottlenecks, Law of Effective Variation, Kingman’s Formula. Inherently drive project success by following production laws.

How does Scrum integrate with Takt?

Scrum team pulls activities from Backlog (populated with weekly work steps from micro level Takt planning) into Sprint Backlog. Sprint is week-long duration. Team meets daily moving activities from In Progress to Complete. Goal: move as many points to Complete as possible. After Sprint: Review and Retrospective. Works well for complex areas: lobby, man and material hoist, medical equipment, MEP renovations, anything too complex to force into timeline.

What is Elementary Classroom Clarity?

Measurement of whether local third grade class can understand what’s happening on project site. Take third graders and ask how much of plan they understand or ask team to grade plan on percentage basis using same parameters. Ideal target: over 80%. Tests whether plan is simple and visual enough that anyone can understand it.

If you want to learn more we have:

-Takt Virtual Training: (Click here)
-Check out our Youtube channel for more info: (Click here) 
-Listen to the Elevate Construction podcast: (Click here) 
-Check out our training programs and certifications: (Click here)
-The Takt Book: (Click here)

Discover Jason’s Expertise:

Meet Jason Schroeder, the driving force behind Elevate Construction IST. As the company’s owner and principal consultant, he’s dedicated to taking construction to new heights. With a wealth of industry experience, he’s crafted the Field Engineer Boot Camp and Superintendent Boot Camp – intensive training programs engineered to cultivate top-tier leaders capable of steering their teams towards success. Jason’s vision? To expand his training initiatives across the nation, empowering construction firms to soar to unprecedented levels of excellence.

On we go

Posted in All

The Takt Production System – Part 18

Read 15 min

Are You Submitting Guesses or Collaboration?

You submit a proposal with CPM schedule. Hundreds of activities. Complex logic ties. Work breakdown structure. Critical path highlighted. Owner looks at it confused. Can’t understand it. Has to trust that single person without consulting them has been able to guess what they want perfectly. Here’s what you’re actually saying: we had one person detail this plan without the input of the team and are now asking you to trust that this single person without first consulting you has been able to guess what you want perfectly. That’s CPM proposal. Conversely, submitting a Takt plan conveys: our team has sketched out in the simplest and most engaging manner possible what we feel it will take to build this project and in this format we can quickly collaborate with you to better accomplish your needs. We were able to weigh in on this together as a team and were ready to win together by discussing this plan. Proposing with Takt plans is brilliant. It’s fast, collaborative, readily understood by owners with contextual explanations. Shows wisdom and experience of proposing builder. Most often majority of team understands Takt plan. Designer and CM can sit down using best knowledge to sketch what new options would do to affect schedule. This is precisely why Takt is so effective at schematic design stage. Fast, practical, relevant. Wonder how schedule updates can actually be real-time unless done using Takt planning. Additionally, saving countless days from redoing CPM schedule. More capacity for constructability reviews, coordination, integration, design pull planning, design scrum, cost estimation, target value design.

Here’s what most teams miss. They think detailed CPM schedule in proposal phase shows expertise. More activities means more thorough analysis. Complex logic demonstrates scheduling capability. But actually it shows opposite. Detailing large master schedule at conceptual design is not only waste of time, it’s useless, distracting, and irresponsible. Not possible to detail project with small activity durations or detailed logic without either design or planning elements developed unless you use system like Takt with historical production rates and process analysis. CPM schedule is single person’s guess disconnected from team and owner. Takt plan is team’s collaborative sketch ready for owner input. One shows arrogance. Other shows wisdom. One requires trust in single person. Other invites collaboration. Different messages. Different results.

The challenge is most teams never learned Takt is better at every phase. Proposal phase: Takt shows overall project approach of how general program spaces and building types can be built in local region becoming useful tool for collaborating directly with owners. Schematic design: Takt fast, nimble, real-time when design changing shapes, sizes, features, materials, configurations. Design development: Takt paired with logistics plan, zone maps, basis of schedule as most work-intensive part of plan development occurs. Construction documents: Takt finalized, included in prime agreement as exhibit, ready for Fresh Eyes and contract. Construction: Takt creates drumbeat for everything else on project. Every phase. Different purpose. Same system. But teams taught CPM is standard when actually Takt is better from proposal through closeout.

Takt in Proposal Phase: Show Wisdom, Not Guesses

Takt planning is implemented in the proposal phases of a project. This fast and collaborative method can be easily formatted and is readily understood by the owners or selection committee with some contextual explanations. Submitting a proposal with a Takt plan also shows the wisdom and experience of the proposing builder.

Detailing a large master schedule at conceptual design or schematic design is not only a waste of time, it is useless, distracting and irresponsible. It is not possible to detail a project with small activity durations or detailed logic without either the design or planning elements developed unless you use a system like Takt with historical production rates and a process analysis. A Takt plan is the best way.

It will show, according to experience, the overall project approach of how general program spaces and building types can be built in the local region. It becomes a useful tool for collaborating directly with the owners, allowing them to advance their interests and agenda.

Submitting a CPM schedule is like saying: we had one person detail this plan without the input of the team and are now asking you to trust that this single person without first consulting you has been able to guess what you want perfectly.

Conversely, submitting a Takt plan conveys: our team has sketched out in the simplest and most engaging manner possible what we feel it will take to build this project and in this format we can quickly collaborate with you to better accomplish your needs. We were able to weigh in on this together as a team and were ready to win together by discussing this plan.

Takt in Schematic Design: Fast, Nimble, Real-Time

Proposing with Takt plans is brilliant and it gets even easier when it provides real-time feedback to designers in concept and schematic design. Takt planning in schematic design is fast, nimble, and real-time.

When design is changing shapes, sizes, features, materials, and configurations, very few have the motivation or time to update a complex CPM network to provide any kind of useful data to the designers. In contrast, Takt is easy to use and many designers and stakeholders can quickly learn how to use and adjust the Takt plan themselves. Most often the majority of the team understands the Takt plan.

Using Takt makes it easier for the designer and the CM at risk, design build, or integrated partner to sit down and use their best knowledge to sketch out what new options and changes would do to affect the schedule. This is precisely why Takt is so effective at this stage of design. It is fast, practical, and relevant.

In fact, it is a wonder how schedule updates can actually be real-time unless they are done using Takt planning. Additionally, we are saving the countless days it would take to continue redoing a CPM schedule. Therefore, your scheduling department or builders will have more capacity to delight while the owner is in pre-construction.

This means more time for constructability reviews, coordination, integration, design pull planning, design scrum, cost estimation, and target value design management as you head into design development.

Takt in Design Development: Most Work-Intensive Development

In the design development phase, the Takt plan should be paired with the logistics plan, Takt zone maps, and basis of schedule. The most work-intensive part of the Takt plan development occurs here:

  • Finalize the project strategy.
  • Identify constraints: building, owner, weather, sequence.
  • Incorporate contract requirements, Division 1 specs, and other owner requirements into the plan.
  • Identify flow, sequence, and breakout areas of the project.
  • Perform a Takt analysis of major phases of the project: foundations, structure, exterior, interiors.
  • Perform a day-to-day geographical analysis for needed areas, especially for basements or tight sites.
  • Build your Takt plan.
  • Perform an analysis on bottleneck activities.
  • Consider using production rates from historical data.
  • Schedule and supporting systems: dry in, air on, MEP, etc.
  • Make procurement strategy.
  • Add procurement to the schedule and begin procurement meetings weekly.
  • Consider regional constraints such as weather, permitting, workforce capabilities.
  • Review plan with wider team to review safety and quality as a part of the schedule.
  • Detail out MEP, startup, commissioning, balancing, life safety testing, and fire protection testing.
  • Set up pull planning sessions to map out detail at the right times.
  • Get trade partner input and buy-in for the schedule when possible.
  • Agree on milestones with a wider team and owner.

Most of the plan is developed in this phase. It is best practiced to at least begin full-scale efforts at 50% design and development to prepare for the construction documents phase.

Takt in Construction Documents: Finalize and Baseline

In this phase, the builders and first planners are finalizing all aspects of the plan and ensuring all key parts of the plan are finalized. The common actions in this phase are:

  • Hold Fresh Eyes and risk meeting with the team.
  • Develop the roadblock removal system.
  • Establish baseline Takt plans with the owner.
  • Establish owner interface and management strategy.

The key for this stage is to be ready for the Fresh Eyes, contract, and NTP so that it is included in the prime agreement as an exhibit in any subcontracts. This will allow the team as much leverage as possible when running the project.

Running the Project with Takt: The Meeting System

The meeting system is designed to scale communication from the first planners through to and past the last planners to the workers. No plan is well supported unless there is a system to get it all the way to the people installing the work.

Really, Takt is the best first planner system, and the system used for last planners can be either Takt Control, Last Planner, or Scrum.

Morning Worker Huddle

The morning worker huddle encompasses the entire project site. For large projects, major divisions of workers by functional area huddle together every morning to form a social group with a project management team in an exchange of communication regarding expectations and needs.

Workers should leave the huddle with clarity and a greater understanding of how to succeed on site, how to be safe, and feeling connected to the overall plan.

Crew Preparation Huddle (15-25 Minutes)

The purpose for the crew preparation huddle is to prepare the crew for the work. This takes place right after the worker huddle on the floor, area, or building where that crew is working. This will be done with foreman for that crew and crew workers working without foreman. This is an opportunity for the foreman to line out workers in a remarkable way to execute the work.

Agenda includes:

  • Positive shout outs.
  • Safety training topic.
  • Standard work step documentation review.
  • Share two second lean improvements from the day before.
  • Walk area of work and plan for safety.
  • Fill out pre-task plans, orient, and sign.
  • 5S your work area.
  • Gather all tools and needed equipment to prevent treasure hunts.
  • Safe off work areas, go to work, and execute according to standard work steps.

The Integrated Production Control System

The Integrated Production Control System is a field project management approach that supports preparation, teaming, a good environment, and accountability.

It has the word integrated because it involves the entire team with total participation. It is not a command and control system from one or a few people. It has the word control in it because the on-site superintendents, field engineers, and foremen must control the site once the team has decided on the plan. It has the word production in it because the aim is to increase the productivity of workers as its ultimate goal.

Therefore, the Integrated Production Control System is a field project management approach that uses the genius of the team to control the increase of production on the project site.

The Integrated Production Control System presumes that the project team’s first priority is to create respect and stability for the workers, then from there they can continuously improve. A worker needs to know what he or she is building, how to install it, where to put it, the materials, the equipment, a clean environment, a safe environment. That system will work on any project in any area at any time.

The System Failed You

Let’s be clear. When teams submit detailed CPM schedules in proposal phase, it’s not entirely their fault. The system failed by teaching that more detail shows more expertise when actually detailing large master schedule at conceptual design is waste of time, useless, distracting, irresponsible. Nobody showed that not possible to detail project without design or planning elements developed unless using Takt with historical production rates and process analysis. Nobody explained that CPM schedule says single person’s guess when Takt plan says team’s collaborative sketch. The system taught detail shows expertise when actually collaboration shows wisdom.

The system also failed by not teaching Takt is fast, nimble, real-time during schematic design. If your project needs superintendent coaching, project support, or leadership development, Elevate Construction can help your field teams stabilize, schedule, and flow. When design changing shapes, sizes, features, materials, configurations, few have motivation to update complex CPM network. But Takt easy to use. Designers and stakeholders can quickly learn to adjust plan themselves. Designer and CM can sit down using best knowledge to sketch what new options would do to schedule. Schedule updates can be real-time. Saving countless days from redoing CPM. More capacity for constructability reviews, coordination, integration. The system taught CPM is standard when actually Takt is better at every design phase.

The system fails by not teaching meeting system scaling communication from first planners to workers. No plan well supported unless there’s system getting it all the way to people installing work. Morning worker huddle for entire project site. Workers leave with clarity understanding how to succeed, how to be safe, feeling connected to overall plan. Crew preparation huddle 15-25 minutes preparing crew for work, safety training, standard work steps, 5S work area. The system taught plan is enough when actually need meeting system scaling communication getting plan to workers.

The Challenge

Here’s your assignment. Stop submitting single person’s guesses. Start submitting team’s collaborative sketches.

Propose with Takt plans. Fast, collaborative method readily understood by owners with contextual explanations. Shows wisdom and experience of proposing builder. Shows overall project approach of how general program spaces can be built in local region. Becomes useful tool for collaborating directly with owners allowing them to advance their interests. Team sketched simplest engaging manner ready to collaborate versus single person detailed without team input asking to trust their guess.

Use Takt during schematic design. Fast, nimble, real-time when design changing. Easy to use. Designers and stakeholders can learn to adjust plan themselves. Makes easier for designer and CM to sit down using best knowledge to sketch what new options would do to schedule. Schedule updates can be real-time. Save countless days from redoing CPM. More capacity for constructability reviews, coordination, integration, design pull planning, design scrum, cost estimation, target value design.

Develop plan during design development. Pair Takt plan with logistics plan, zone maps, basis of schedule. Finalize strategy, identify constraints, incorporate requirements, identify flow and sequence, perform Takt analysis of major phases, build plan, perform bottleneck analysis, use historical production rates, add procurement with weekly meetings, consider regional constraints, get trade partner input and buy-in, agree on milestones. Most work-intensive part of development. Begin at 50% design development.

Finalize during construction documents. Hold Fresh Eyes and risk meeting. Develop roadblock removal system. Establish baseline Takt plans with owner. Ready for contract and NTP. Include in prime agreement as exhibit in subcontracts. Allows team maximum leverage when running project.

Implement meeting system scaling communication. Morning worker huddle for entire project site. Workers leave with clarity understanding how to succeed, how to be safe, feeling connected to overall plan. Crew preparation huddle 15-25 minutes preparing crew for work. Safety training, standard work steps, 5S work area, gather tools, fill out pre-task plans. Get plan all the way to workers installing work.

Create respect and stability for workers first priority. Worker needs to know: what building, how to install, where to put it, materials, equipment, clean environment, safe environment. Then continuously improve from that foundation.

From proposal through closeout, Takt is better. Use it.

On we go.

FAQ

Why is Takt better than CPM in proposal phase?

CPM says: one person detailed without team input, trust single person’s guess. Takt says: team sketched simplest engaging manner, ready to collaborate with owner. Takt fast, collaborative, readily understood. Shows wisdom and experience. Shows overall approach of how spaces can be built in local region. Becomes useful tool for collaborating directly with owners.

How does Takt work during schematic design?

Fast, nimble, real-time when design changing shapes, sizes, features, materials, configurations. Easy to use. Designers and stakeholders can learn to adjust plan themselves. Designer and CM can sit down using best knowledge to sketch what new options would do to schedule. Schedule updates can be real-time. Saves countless days from redoing CPM.

What happens during design development?

Most work-intensive part of Takt plan development. Pair with logistics plan, zone maps, basis of schedule. Finalize strategy, identify constraints, incorporate requirements, identify flow and sequence, perform Takt analysis of major phases, build plan, perform bottleneck analysis, add procurement with weekly meetings, get trade partner input and buy-in, agree on milestones. Begin at 50% design development.

What is the Integrated Production Control System?

Field project management approach supporting preparation, teaming, good environment, accountability. Integrated: involves entire team with total participation. Control: on-site superintendents, field engineers, foremen must control site. Production: aim is increase productivity of workers as ultimate goal. Uses genius of team to control increase of production on project site.

What’s the crew preparation huddle?

Fifteen to 25 minutes preparing crew for work after worker huddle. Agenda: positive shout outs, safety training topic, standard work step documentation review, share two second lean improvements, walk area and plan for safety, fill out pre-task plans, 5S work area, gather tools preventing treasure hunts, safe off work areas, execute according to standard work steps.

 

If you want to learn more we have:

-Takt Virtual Training: (Click here)
-Check out our Youtube channel for more info: (Click here) 
-Listen to the Elevate Construction podcast: (Click here) 
-Check out our training programs and certifications: (Click here)
-The Takt Book: (Click here)

Discover Jason’s Expertise:

Meet Jason Schroeder, the driving force behind Elevate Construction IST. As the company’s owner and principal consultant, he’s dedicated to taking construction to new heights. With a wealth of industry experience, he’s crafted the Field Engineer Boot Camp and Superintendent Boot Camp – intensive training programs engineered to cultivate top-tier leaders capable of steering their teams towards success. Jason’s vision? To expand his training initiatives across the nation, empowering construction firms to soar to unprecedented levels of excellence.

On we go

Posted in All

The Takt Production System – Part 17

Read 15 min

Are You Going to the Drawings or Going to the Software?

You want to create a Takt plan. You open the software. Input activities. Add logic ties. Build work breakdown structure. Calculate critical path. Wonder why it doesn’t create flow. Here’s the problem: you went straight to the software. Wrong order. There’s a big difference between builders who go straight to the software versus builders who go straight to the drawings. The latter method is the only way to put things in their proper order. One of the geniuses of Takt is that it gives our builders back the time they need to carry out the basics of a builder, which means studying the drawings each day, forward planning in the schedule, and reflecting daily. For this to happen, we need to create a Takt plan that is reliable and effective and starts in an artful and strategic way with the creation of a plan by a builder from the drawings. As the builder studies the design and gets a feel for the flow, the sequence, and the general strategic approach for the project with others, he or she will immediately see and identify flow. Builders can get a feel for the general flow of the project after digging into the drawings. Constraints like staging, material flow, material access, adjacent structures, hoisting, and project access will begin to form a picture of how the project will need to generally flow. Does construction begin from east to west or west to east? Does interior run from top down or bottom up? This general idea of how project will flow as builder visualizes construction will allow identification of preliminary Takt zones.

Here’s what most teams miss. They think scheduling is software activity. Input data. Click buttons. Generate schedule. But that’s backwards. Scheduling is builder activity. Study drawings. Visualize construction. Identify flow. Identify constraints. See sequence emerging from how work actually happens on site. Then translate that understanding into plan. Software is tool for capturing plan, not creating plan. Plan comes from builder studying drawings seeing how project will actually flow, not from software calculating critical path. Going to software first creates schedule disconnected from reality. Going to drawings first creates schedule grounded in how work actually happens. Different starting point. Different result. Only one works.

The challenge is most teams never learned to study drawings for flow. They learned to input activities into software. They learned work breakdown structures. They learned logic ties. They learned critical path method. But they never learned to look at drawings and see: staging will be here creating this constraint, material flow will come from this direction creating this sequence, hoisting will be here creating this access pattern, adjacent structures create this limitation. When you study drawings for flow, preliminary Takt zones emerge naturally. In Phoenix, 10,000 square feet for hospital interiors. Eventually reduced to 3,000 to 7,000 square feet as batch sizes reduce. In Tucson, same 10,000 square feet zone but different throughput and Takt time based on market capacity. The zones come from understanding work, not from inputting activities.

Identify Your Start and End Date: Don’t Overburden the System

Some projects come with a stipulated start and end date. Some projects’ start and end dates need to be identified through your efforts of creating a Takt plan. Either way, it is all a game of turning the dials of crew size, worker counts, duration, geographical area and strategy and not adjusting the need for high levels of safety, quality and respect.

It all amounts to data, whether you begin top down by identifying your start and end dates and work through the components of the plan or work from the bottom up and make a plan that specifies an end date from your analysis.

There is only one real parameter: do not overburden the system. If more crews are needed, make sure the market has them. If additional people are needed on crews, make sure trained professionals are available. If materials are needed at the expedited rate, make sure the supply chain can accommodate.

You can adjust any dial with resources as long as those resources are available.

Research Your Drawings: Go to Drawings First, Software Second

This step may seem like a given, but it needs to be said. One of the geniuses of Takt is that it gives our builders back the time they need to carry out the basics of a builder, which means studying the drawings each day, forward planning in the schedule and reflecting daily.

For this to happen, we need to create a Takt plan that is reliable and effective and starts in an artful and strategic way with the creation of a plan by a builder from the drawings.

There is a big difference between builders who go straight to the software versus builders who go straight to the drawings. The latter method is the only way to put things in their proper order.

As the builder studies the design and gets a feel for the flow, the sequence and the general strategic approach for the project with others, he or she will immediately see and identify flow. Builders can get a feel for the general flow of the project after digging into the drawings.

Constraints like staging, material flow, material access, adjacent structures, hoisting, and project access will begin to form a picture of how the project will need to generally flow. Does the construction begin from east to west or west to east? Does the interior run from top down or bottom up?

This general idea of how the project will flow as the builder visualizes construction will allow the identification of preliminary Takt zones.

Identify Preliminary Takt Zones: Break Work Into Repeatable Areas

Takt zones, sometimes known as geographical areas, production areas, or more appropriately as Takt areas, are the areas defined within the construction to identify work that will be scheduled for the Takt wagons within the Takt time.

In order to get portions of the work broken down to fit within a drumbeat, we have to break the work up into zones that can be completed according to that drumbeat. This is fairly easy to do, especially if the first planners know the general direction of the flow and how much area can be completed within the Takt time.

For instance, in Phoenix, Arizona, the best starting standard Takt zone for a hospital, laboratory, or other complex program space at the macro level is 10,000 square feet. Eventually zones are typically reduced to 3,000 to 7,000 square feet as batch sizes are reduced, but you must start with a representative size.

The analysis with Little’s Law needs to be done from that starting point, and Takt zones may need to be reduced in size depending on the analysis. In Phoenix, depending on the availability of workers, a construction team can typically produce 10,000 square feet of interior space every 5 or 7 days with a total process time within the Takt train of 7.5 to 9 months from beginning to end.

In Tucson, if the 10,000 square feet number is used for Takt zones, the throughput is 10,000 square feet of finished space every 10 days and the Takt time is 5 days.

Identify Preliminary Takt Time: The Drumbeat of the Project

The Takt time is the drum beat at which a finished project needs to be completed in order to meet customer demand. The concept is easy to understand and use. The time scale of your Takt plan will essentially be your Takt time.

These rates are usually every 3 days, 5 days, 7 days, or 10 days. The most common starting point of these is 5 because it represents a work beat and allows the Saturday of that week to become a buffer day.

Think of Takt time like the drum beat of a project. Let’s take a Takt time of 5 as an example. The drum will beat or work will progress to another area in step every 5 days. Some Takt wagons only need a week and some need more, but the work moves forward every 5 days.

If the mechanical trades need 3 weeks in an area, the drum beat will hit twice while they are there, but on drum beat number 3 they will be in a forward location. For Takt wagons that only need a week or one time scale, they will move into different areas every drum beat.

Little’s Law: Smaller Zones Allow for Faster Throughput

Here is where we need to remember Little’s Law where smaller Takt zones allow for faster throughput. For instance, if there are 5 floors with the same 5 step process and the team selects a Takt time of 5 days per trade per floor, the first floor will be completed in 25 days and the entire project in 45 days.

However, if we modify our Takt time to 1 day, the first floor will now finish in 9 days and the entire project in 29 days. That is 53% of the time of a 1 week Takt. Somewhere in between those extremes is the optimal throughput.

Pull Plan a Typical Sequence to Start

Now that we have a preliminary Takt zone size and Takt time, we can outline the sequence of one representative Takt zone. The team will collaboratively pull the sequence inside the first representative Takt zone by following these steps:

  • Ask trades to come prepared with their activities or sticky notes ahead of the meeting and to think about what each activity needs for them to begin.
  • When opening the meeting, establish the following: the timescale, the trade colors, the sticky note format, the parking lot, the rules of the meeting.
  • Begin building the sequence of the pull plan until there are no more predecessors or needed activities.
  • When the sequence is done, the team can work the plan forward to ensure it fits within the target duration and also to introduce parallelization of activities.

Create the Takt Sequence: Organize Into Wagons and Work Packages

A Takt sequence or Takt train is a sequence of Takt wagons. Each Takt wagon includes one or more work packages, and each work package contains multiple work steps.

By this point, stickies from the pull plan sequence have become either a Takt wagon, a work package, or a work step depending on the size and how it is packaged.

Jason and Spencer Rules of Thumb

Here are fifteen rules of thumb to keep in mind:

  • Remove roadblocks daily is the first priority.
  • It is usually better to have fairly equal sized Takt zones to start your Takt plan.
  • Sequences with long lead material procurement duration should not be first in the logistical sequence within the phase.
  • Complex areas should not be last in the sequence.
  • Deliveries are scheduled on time, arrive on time or they are turned away.
  • Correctly sized material inventory buffers for all materials are created and coordinated daily for just-in-time deliveries and scheduled deliveries.
  • No going faster or slower than the Takt, unless the team decides together and it is done as a part of the overall project flow.
  • Trades within work packages work weekends if they are not done.
  • Contractors control the Takt zones in which they are working.
  • Everyone has a copy of the Takt plan in the field.
  • Follow the Takt plan and pull contractors behind you at the right time.
  • Nothing, materials, trash or other items hits the floor.
  • Everything including racks and painted pallets is on wheels.
  • All access ways are clear at all times.
  • All workspaces are clean and organized with a place for everything and everything in its place.

The System Failed You

Let’s be clear. When teams go straight to software instead of drawings, it’s not entirely their fault. The system failed by teaching scheduling is software activity when actually scheduling is builder activity. Nobody showed that plan comes from builder studying drawings seeing flow, identifying constraints, visualizing how work actually happens on site. Nobody explained that software is tool for capturing plan, not creating plan. Going to software first creates schedule disconnected from reality. The system taught input activities when actually study drawings first.

The system also failed by not teaching how to identify preliminary Takt zones from drawings. If your project needs superintendent coaching, project support, or leadership development, Elevate Construction can help your field teams stabilize, schedule, and flow. As builder studies design getting feel for flow, constraints like staging, material flow, material access, adjacent structures, hoisting, project access begin forming picture of how project will flow. Does construction begin east to west or west to east? Does interior run top down or bottom up? This general idea allows identification of preliminary Takt zones. In Phoenix, 10,000 square feet for hospital interiors. In Tucson, same zone different throughput based on market capacity. The system taught zones are arbitrary when actually zones emerge from understanding work.

The system fails by not teaching the one real parameter: don’t overburden the system. If more crews needed, make sure market has them. If more people needed, make sure trained professionals available. If materials needed at expedited rate, make sure supply chain can accommodate. You can adjust any dial with resources as long as those resources are available. The system taught push schedule to meet end date when actually adjust dials within market capacity avoiding overburdening system.

The Challenge

Here’s your assignment. Stop going to software first. Start going to drawings first.

Research your drawings before opening software. Study design. Get feel for flow. Identify sequence. Identify general strategic approach. Immediately see and identify flow. Dig into drawings seeing constraints: staging, material flow, material access, adjacent structures, hoisting, project access. Form picture of how project will flow. Does construction begin east to west or west to east? Does interior run top down or bottom up? This visualization allows identification of preliminary Takt zones.

Identify preliminary Takt zones based on market capacity. Phoenix: 10,000 square feet for hospital interiors, eventually reduced to 3,000 to 7,000 square feet. Tucson: same zone, different throughput based on worker availability. Know general direction of flow and how much area can be completed within Takt time. Start with representative size. Analysis with Little’s Law done from that starting point. Zones may need to be reduced depending on analysis.

Identify preliminary Takt time as drumbeat. Usually every 3, 5, 7, or 10 days. Most common: 5 days representing work beat allowing Saturday to become buffer day. Drum will beat or work will progress to another area every Takt time. Think of it like drumbeat of project.

Remember Little’s Law. Smaller Takt zones allow for faster throughput. Five floors with 5-step process at 5-day Takt time: first floor completes in 25 days, entire project in 45 days. Modified to 1-day Takt time: first floor completes in 9 days, entire project in 29 days. That’s 53% of the time. Somewhere between extremes is optimal throughput.

Pull plan typical sequence collaboratively. Team pulls sequence inside first representative Takt zone. Trades come prepared with activities thinking about what each needs to begin. Establish timescale, trade colors, sticky note format, parking lot, rules. Build sequence until no more predecessors. Work plan forward ensuring fits within target duration introducing parallelization.

Follow the fifteen rules of thumb. Remove roadblocks daily as first priority. Equal sized zones to start. Long lead sequences not first. Complex areas not last. Deliveries on time or turned away. Material inventory buffers for JIT. No faster or slower than Takt unless team decides. Contractors control zones they’re working in. Everyone has copy of plan in field.

The difference: Takt is all downhill from here. CPM nightmare is just beginning. Start with drawings, not software.

On we go.


FAQ

Why go to drawings first instead of software?

Big difference between builders going straight to software versus straight to drawings. Latter method is only way to put things in proper order. As builder studies design getting feel for flow, sequence, general strategic approach, immediately see and identify flow. Constraints like staging, material flow, material access, adjacent structures, hoisting, project access form picture of how project will flow. Software is tool for capturing plan, not creating plan.

How do you identify preliminary Takt zones?

Study drawings visualizing how project will flow. In Phoenix: 10,000 square feet for hospital/lab interiors, eventually reduced to 3,000-7,000 square feet. In Tucson: same zone, different throughput based on market capacity. Break work into zones that can be completed according to drumbeat. Know general direction of flow and how much area can be completed within Takt time.

What is Takt time and how do you identify it?

Drum beat at which finished project needs to be completed to meet customer demand. Time scale of Takt plan is essentially Takt time. Usually every 3, 5, 7, or 10 days. Most common: 5 days representing work beat allowing Saturday to become buffer day. Work progresses to another area every Takt time like drumbeat of project.

How does Little’s Law affect Takt zones?

Smaller Takt zones allow for faster throughput. Five floors with 5-step process at 5-day Takt time: first floor 25 days, entire project 45 days. Modified to 1-day Takt time: first floor 9 days, entire project 29 days. That’s 53% of time of 1-week Takt. Somewhere between extremes is optimal throughput.

What’s the one real parameter when creating Takt plan?

Don’t overburden the system. If more crews needed, make sure market has them. If more people needed, make sure trained professionals available. If materials needed at expedited rate, make sure supply chain can accommodate. Can adjust any dial with resources as long as those resources are available.

 

If you want to learn more we have:

-Takt Virtual Training: (Click here)
-Check out our Youtube channel for more info: (Click here) 
-Listen to the Elevate Construction podcast: (Click here) 
-Check out our training programs and certifications: (Click here)
-The Takt Book: (Click here)

Discover Jason’s Expertise:

Meet Jason Schroeder, the driving force behind Elevate Construction IST. As the company’s owner and principal consultant, he’s dedicated to taking construction to new heights. With a wealth of industry experience, he’s crafted the Field Engineer Boot Camp and Superintendent Boot Camp – intensive training programs engineered to cultivate top-tier leaders capable of steering their teams towards success. Jason’s vision? To expand his training initiatives across the nation, empowering construction firms to soar to unprecedented levels of excellence.

On we go

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